4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • Front. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Angle. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • HIGHEST ICE MAKER SATISFACTION* 2025 In-Door Ice Maker Get cubed or crushed ice Water | Cubed Ice | Crushed Ice Lock (3 sec) *Based on a review aggregation of 2023 customer reviews of in-door ice makers from major manufacturers at ApplianceRatings.com
  • SmartThings Stay ahead of water filter updates The SmartThings app notifies you when it is time to change your water filter. Download the SmartThings app to get started Download on the App Store GET IT ON Google Play 100 12:45 Wed, Dec 30 Home Refrigerator 9:45 AM Please change the water filter. Available on Android and iOS devices A Wi-Fi connection and a Samsung account are required
  • Left. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 1. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 2. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 3. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 4. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 5. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 12. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 13. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 14. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 15. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 16. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 17. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 18. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • 6:00 Sun, Jan 4 Refrigerator - Home Please change the water filter. SAMSUNG WATER FILTER Ice & Water Refrigerator Filter SmartThings app Get an alert to replace your water filter Notification Settings Clear Download on the App Store GET IT ON Google Play
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - Samsung Refrigeration: Modern Design video 0 minutes 34 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

Model:
RS27T5200SR
SKU:
6397576
Highly rated by customers for:
See price in cart

Customer reviews

Rating 4.5 out of 5 stars with 4686 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 4,686 reviews
  • Pros mentioned:
    Overall performance

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator and Value. Excellent communication and smooth and professional delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Nice fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent amount of space in fridge. Water area is huge and fits just about everything in it including waterbottles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Awesome purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very sleek and modern looking refrigerator I couldn’t be happier and the price was a plus!!!!

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how big it is. I like the ice maker being on the door. At first I was unsure about the handles not sticking out but I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Awesome deal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge, it was missing a drawer so I need to go in and get one but iy is very spacious and looks beautiful

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Near Perfect Side by Side

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well laid out. Love the outer finish. Works well so far…

    I would recommend this to a friend

  • Whirlpool side by side

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great side by side refrigerator freezer. Quiet and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good products

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good i love thus brand and id i have a chance ill buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The only thing I didn’t like is that it’s not fingerprint resistant. Everything else works greay

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    New fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice basic fridge. Ice maker is a little slow for a family of six, but does a good job holding enough food.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Our new favorite fridge

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more spacious than my old fridge! The only down part - the foil wrap that it comes with is pretty annoying to take off!

    I would recommend this to a friend

  • Samsung fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and freezer. Ice maker and water dispensor work great. Delivery and install went off without any issues at all.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend

  • Best price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a great buy, Home Depot could not get this for me so I went to Best Buy and was able to get it at a lower price

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like it is very reliable so far. My only dislike so far is no lighting in the water/ice dispenser.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Great Product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge. Plenty of space in both the cooler and freezer. Water / Ice Dispenser is a little awkward, but it works.

    I would recommend this to a friend

  • Good Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and replacement of my old fridge went without a hitch. I have no issues with my ice maker (seen a lot of bad reviews about that). My only complaint, would be that the water flow faster from the door. It just takes too long for my cup to fill (especially when I'm on a hurry). I love that the whole fridge is the same temp. Overwall worth the price

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    New fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned with all the ice maker and water dispenser negative post. Everything works great.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Very spacious!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was alittle skeptical about getting a 2 door over a 3 door french door fridge but it is so much more spacious than my old Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Lots of space;simple operation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space. Easy to operate digital settings. Cleaning removable shelves is a simple task

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Nancy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my refrigerator and it has been working great.

    I would recommend this to a friend
Page 130, Showing 2,581-2,600 of 4,686 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.