Customer Ratings & Reviews
- Model:
- RS27T5200SR
- SKU:
- 6397576
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker performance
2nd Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Ice maker small, shelving much cheaper than last Samsung. Overall quality is ok.
I would recommend this to a friend - Pros mentioned:Design
Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s been a great purchase! Love the sleek design!!
I would recommend this to a friend - Pros mentioned:Overall performance
Very happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy with the refigerator and plan to buy more Samsung appliances in the near future.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator and the openness. I just have a scratch on the door from delivery
I would recommend this to a friend - Pros mentioned:Space
Samsung Refigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great space and best refrigerator! It is the best price and it is very efficient.
I would recommend this to a friend - Pros mentioned:Design
Nice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and spacious I really like it a lot the ice maker is small but it works great
I would recommend this to a friend - Pros mentioned:Size
Nice space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Pretty large too, it looked much smaller in store and the space inside is amazing.
I would recommend this to a friend Samsung refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing i don't like is water dispenser doesn't light up
I would recommend this to a friendLove it so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps everything nice and cool unlike our previous GE fridge
I would recommend this to a friend- Pros mentioned:Size
best looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we had 30 cubic feet Samsung but this is nicer fits better in our kitchen,happy with services
I would recommend this to a friend Disappointed. Very poor repair service in warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in July. In November, Fridge and Freezer both warmed up to room temp over a couple of days. Called Samsung and notified all test results, reboot, defrost, etc. and seems like sealed system leak. First repair visit came after seven days. They diagnosed a sealed system leak, but they does not fix leaks - needs a "specialist." Now Samsung is making us wait another 20 days (!) for a repair company to come out for another attempt. Five months it worked, and now we are without a fridge for a at least 27 days. Unacceptable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JimH, we understand your frustration with your fridge. If, after a service visit, it is still not repaired, you need to wait 20 days for another service visit. We want to speak with you directly to provide support and explore options for repairing your fridge.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151500038) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Capacity
dented
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.frig is very nice plenty of room came with big dent on both sides it is being replaced dec 1st
I would recommend this to a friend - Pros mentioned:Space
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is an excellent refrigerator has very good space and easy to program
I would recommend this to a friend - Pros mentioned:Design
Sleek & modern
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks very modern & sleek. No handle bars sticking out.
I would recommend this to a friend - Pros mentioned:Design
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design of the refrigerator was perfect for our needs
I would recommend this to a friend Love my new fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great buy for a great price. I love my bew fridge.
I would recommend this to a friend- Pros mentioned:Overall performance
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this fridge. It is nice and works as expected.
I would recommend this to a friend - Pros mentioned:Overall performance
Purchaser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. I like my purchase. They were great and perfessional
I would recommend this to a friendBrand response from Samsung
Posted .Hi there ElijahDixon, I am glad to see these Samsung Refrigerator fit into your kitchen perfectly. We are happy to welcome you to our family and thank you or choosing Samsung in your home. ^Brad
- Pros mentioned:Overall performance
Mom Loves It
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my mom because she needed a fridge. She is in love with this refrigerator.
I would recommend this to a friend - Pros mentioned:Capacity
great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked it so much for the price. Its suitable for any family needs.
I would recommend this to a friend