Customer Ratings & Reviews
- Model:
- RS27T5200SR
- SKU:
- 6397576
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big convince refrigerator with plenty of space to store food
I would recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent me and my wife really enjoy it. Installation was added and they did a great job
I would recommend this to a friend - Pros mentioned:Overall performance
New Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product Looks great. Would recommend it.
I would recommend this to a friend SAMSUNG FRIDGE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Value only piece missing extra lighting on the button shelf of the fidge
I would recommend this to a friend- Pros mentioned:Overall performance
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator. I highly recommend. Very affordable and looks really good.
I would recommend this to a friend - Pros mentioned:Overall performance
Solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid fridge, great experience with the appliances team in store to the right one.
I would recommend this to a friend - Pros mentioned:Overall performance
Everything works perfectly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost 4 months and it works perfectly. No complaints from us.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we were looking for in a refrigerator. We are very happy with it.
I would recommend this to a friend New Fridge Isn’t Cooling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this fridge and plugged it in immediately after delivery. Unfortunately, it never began cooling properly — both the fridge and freezer stayed in the 60s, even after setting the temperature and turning on Power Freeze. I contacted support and was told someone would come to inspect it — but not for four days, and if it needs to be replaced (which seems likely), that could take another two days following inspection. In the meantime, I’m losing fresh food I just purchased, and it’s becoming both costly and difficult to manage without proper refrigeration. I understand that things happen, but it’s frustrating to have this kind of issue with a brand-new appliance. I hope Samsung and Best Buy take this seriously — this has been a disappointing and expensive experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
- Pros mentioned:Capacity
Nice refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I like it. The fridge is enough big for ours expectations and it was the time to upgrade
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge, purchase for my new home and it looks and works great!
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung refrigerator is awesome. Samsung makes great electronic products
I would recommend this to a friend Samsung Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was professional and done in a timely manner. The refrigerator is quiet,
I would recommend this to a friend- Pros mentioned:Size
Love my fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Obsessed with my fridge - scratches easily. Perfect size and fits everything
I would recommend this to a friend So far so good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it had a light where the water/ice is dispensed, our last one did and it was nice at night.
I would recommend this to a friend- Pros mentioned:Overall performance
Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and looks great.............................
I would recommend this to a friend Good all around fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall Fridge. Nice and cold. Ice maker is a little slow.
I would recommend this to a friend- Pros mentioned:Overall performance
Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge at good price . Loved this item highly recommended
I would recommend this to a friend - Pros mentioned:Overall performance
Good Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, love it, beautiful, easy to keep clean,..,.....
I would recommend this to a friend - Pros mentioned:Overall performance
Review of Samsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge works perfectly and the installation went well
I would recommend this to a friend