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Customer Ratings & Reviews

  • Front. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Angle. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • HIGHEST ICE MAKER SATISFACTION* 2025 In-Door Ice Maker Get cubed or crushed ice Water | Cubed Ice | Crushed Ice Lock (3 sec) *Based on a review aggregation of 2023 customer reviews of in-door ice makers from major manufacturers at ApplianceRatings.com
  • SmartThings Stay ahead of water filter updates The SmartThings app notifies you when it is time to change your water filter. Download the SmartThings app to get started Download on the App Store GET IT ON Google Play 100 12:45 Wed, Dec 30 Home Refrigerator 9:45 AM Please change the water filter. Available on Android and iOS devices A Wi-Fi connection and a Samsung account are required
  • Left. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 1. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 2. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 3. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 4. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 5. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 12. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 13. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 14. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 15. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 16. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 17. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 18. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • 6:00 Sun, Jan 4 Refrigerator - Home Please change the water filter. SAMSUNG WATER FILTER Ice & Water Refrigerator Filter SmartThings app Get an alert to replace your water filter Notification Settings Clear Download on the App Store GET IT ON Google Play
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - Samsung Refrigeration: Modern Design video 0 minutes 34 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

Model:
RS27T5200SR
SKU:
6397576
Highly rated by customers for:
See price in cart

Customer reviews

Rating 4.5 out of 5 stars with 4686 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 4,686 reviews

  • Love It best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t hesitate to buy one it’s really a nice frige for the money

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend

  • New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator at home was starting to freeze the produce and melt the ice cream... After considering repair versus replacement decided upon a new fridge... The stainless steel finish is nice and it does what it needs to do

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Super price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Awesome delivery. Only thing I wish was a bigger ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Works great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve only had the fridge for a month, but so far, so good!

    I would recommend this to a friend

  • New fridge after 25 years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having milk in door. Ice maker works great and is quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy getting this product, buying at Best Buy great experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very plz all around with everyone fridge,washer n dryer all working great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great price is great service from Best Buy was great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful………………………………………………………………………………………,,…………..

    I would recommend this to a friend
  • Pros mentioned:
    Design

    REFIGERATOR

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A QUALITY APPLIANCE THAT I TRULY ENJOY. THIS SLEEK LOOK IS AWESOME.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator I ever bought easy to use and big enough

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge everything fits perfect for the family

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker is slow but other than that it was a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Great Fridge for a Great Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say about the fridge. Works as expected, lots of space, Reliable.

    I would recommend this to a friend

  • 4.5 stars... only 1 flaw, water disenser is slow!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint I have is the water dispenser runs sooooooooooooo slow! Like what the Heck.... I saw it in the reviews before I purchased and man they were all correct. You will die of thirst waiting to fill a large container of water. It slightly better than a trickle!

    I would recommend this to a friend

  • Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. water and ice dispenser are great. Very easy to keep clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We been using it for few days and it is still working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    WORTH!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what my family wanted--- which is HUGE! lots of space inside.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Sleek Design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is happy that’s what counts for me. Stainless looks really good.

    I would recommend this to a friend

  • My Samsung 2 door refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found out approximately 8 dents if you’re facing the refrigerator it on the right side of the door and since I like the refrigerator I called Best Buy about that, keeping the refrigerator and they said they’re going to give me rebates for that in the amount of $250 but until now I haven’t received it yet .

    I would recommend this to a friend
Page 166, Showing 3,301-3,320 of 4,686 reviews
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