Customer Ratings & Reviews
- Model:
- RS27T5200SR
- SKU:
- 6397576
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Nice buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It's spacious and can organize inside better.
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything expected, it’s working very good love it
I would recommend this to a friend - Pros mentioned:Overall performance
Great so far. Very quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like it so far. Need a few years to properly review over time.
I would recommend this to a friend - Pros mentioned:Capacity
Love my new fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge ice maker workers great! Tons of room
I would recommend this to a friend - Pros mentioned:Space
It responded my needs , working perfectly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it more space inside and it fit perfectly my kitchen
I would recommend this to a friend My fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my fridge. Works good storage like i like and how u open it good
I would recommend this to a friend- Pros mentioned:Overall performance
Ice zero
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great major space gets cold fast makes scrush ice
I would recommend this to a friend Good choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd one for home and very happy with the color!!!!!
I would recommend this to a friendPurchase of Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We truly appreciate the product thus far. I believe that the Rep. Tony is his name did excellent job explaining the product. The Representative also explained about the warranty service. The delivery personnel were extremely careful and detailed in what they did. We're still learning about the refrigerator functions.
I would recommend this to a friendCustomer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice customer service and employees really helpful and price are reasonable
I would recommend this to a friend- Pros mentioned:Overall performance
Very Sleep
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek fridge, havent had it long but it is very good looking.
I would recommend this to a friend Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got my new fridge today. I bought for them to set up and take my fridge outside. Well I’m not sure if I didn’t read the fine print but it’s a big but IF THE FRIDGE IS TO BIG THEY HAVE TO TAKE YOUR DOORS DOWN AND RHEY WILL NOT PUT THEM BACK I was ok what else was I going to tell the guy. For this reason I won’t be buying fridge from them again.
No, I would not recommend this to a friendQuit working properly after 1 1/2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this August of 2022, worked great until recently (as of March 2024) the freezer started making a loud humming noise and my husband took everything out and defrosted it. We put everything back in and it started working normally only to do the same thing a couple weeks later. Now the whole thing will not properly cool or freeze. We are now forced to use our old fridge in the garage.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We take your experiences with the fridge with utmost importance and would love to look into this right away, KimR.
To ensure optimal performance, we strongly advise setting the temperature to 0 °F (-18 °C) for the freezer, and 37 °F (3 °C) for the fridge.
To rectify the cooling performance of the refrigerator, we recommend following the troubleshooting steps below. Please watch the instructional video and click on the embedded links for additional help.
Refrigerator, Freezer, or Flex Zone is not cooling enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
This guide will walk you through the humming noises coming from the refrigerator and offer suggestions for steps to take. Please watch the instructional video included.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147046540, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Design
Samsung cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a beautiful refrigerator with lots of shelf space.
I would recommend this to a friend Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome frig. Ice maker is quiet. Easy to clean outside.
I would recommend this to a friend- Pros mentioned:Overall performance
New Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is everything we wanted it to be! Very satisfied!
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had great service and the fridge looks fantastic.
I would recommend this to a friend Great Durability and Product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't bought a new refrigerator in a long time but my experience with Samsung made it easy for me. I also live in Thailand and Samsung products are in our home there as well. Great durability and has never failed us.
I would recommend this to a friend- Pros mentioned:Capacity
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space for food and keeps frozen items cold
I would recommend this to a friend Great Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Samsung Refrigerator. The color is beautiful.
I would recommend this to a friend