Customer Ratings & Reviews
- Model:
- RS27T5200SR
- SKU:
- 6397576
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the product's overall performance, large capacity, and appealing design, noting its ample interior space and suitable size. They also appreciate its quiet operation, precise temperature control, and sleek color. However, some users have noted concerns regarding the ice maker's small size, the absence of a dispenser light, and the lack of adjustable shelves.
This summary was generated by AI based on customer reviews.
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator and all the belles and whistles. If the refrigerator or fridge door is left open, it makes a sound to let you know.
I would recommend this to a friendGreat fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are a family of six, this holds more than a weeks worth of food. Lots of shelves, ice maker is great, crushed or cubes. Plus it dispenses cold water.
I would recommend this to a friendHappy buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im extremely happy with my new refrigerator and the delivery team was extremely nice and attentive for not damaging my refrigerator.
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very nice refrigerator with some Bella and whistles. One thing that’s not so good is you an see everything that touches it
I would recommend this to a friendBrand response from Samsung
Posted .Hi Brock! Thanks for letting us know what you think of this refrigerator. I'd like to provide this link (https://bit.ly/3jS6EbL) that has some great tips on how to keep your refrigerator looking it's best. ^Jecca
- Cons mentioned:Ice maker performance
Ice maker froze up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker backed up the first two days but after cleaning hasn’t happened again.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Teamazzu,
Thank you for purchasing Samsung products. We are glad that you reach out about the Samsung ice maker freezing up. I am happy to hear it's not happening again. In the event of a frozen ice bucket, some troubleshooting may be needed, and service may be required.
For future reference, you may click this link for a basic troubleshooting guide:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
or
https://www.samsung.com/us/support/search/?query=ice+maker&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for future reference to reduce unnecessary repairs over the Ice maker's lifetime.
https://www.youtube.com/watch?v=EsbHtpc1ak4
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144160125
Thank you for choosing Samsung. Have a great day.
-Trisha-
Poor sales and service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman promised $150 credit would arrive that we could bring into store and purchase a Visa gift card with it. No such credit ever arrived. Talked to store manager, they don't sell Visa cards. She was rude, not concerned with staff giving out wrong information. Fridge was damaged during delivery.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Capacity
Good for large space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent choice for a kitchen with a large space to fill for the refrigerator.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Superfan! We appreciate your feedback, continued support and choosing Samsung! ^Nic
Fridge review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and delivered on time. Best buy has been great for all my purchases for customers.
I would recommend this to a friendQuality, Quality, Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so thoroughly pleased with my new refrigerator. The entire process from coming into the store, working with Quinton to the delivery and setup.
I would recommend this to a friendAnaheim
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s was good highly recommend this refrigerator to any one
I would recommend this to a friendSatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best purchase I’ve purchased in a long time and I know it will last for a long time
I would recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You was very reasonable price and specially delivered on time.
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friendGreat Fridge!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality! I wouldn’t hesitate to buy it again
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery people came and did there thing. The whole process took them less than 30 minutes.
I would recommend this to a friendHappy for my choice!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our new home. Good so far. Deep freeze is quick, installation was smooth. I liked the quality of fridge body, neat and robust.
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator. Only issue is getting all the protective plastic off around the edges which I think is impossible.
I would recommend this to a friendSamsung Side By Side Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice.So far so good.I will update my review after 6 months
I would recommend this to a friendNice LARGE refrigerator, easy to clean.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and LARGE refrigerator and freezer. We like the stainless steel finish, easy to clean. Ice maker and water in the door work well.
I would recommend this to a friendMy purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, best buy is the best. The ice maker is out of this world
I would recommend this to a friend