Customer Ratings & Reviews
- Model:
- RS27T5200SR
- SKU:
- 6397576
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the product's overall performance, large capacity, and appealing design, noting its ample interior space and suitable size. They also appreciate its quiet operation, precise temperature control, and sleek color. However, some users have noted concerns regarding the ice maker's small size, the absence of a dispenser light, and the lack of adjustable shelves.
This summary was generated by AI based on customer reviews.
Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m enjoying the product. The installation was quick and the installers were great I’ll be back to Best Buy soon
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new frig, it is amazing, l especially like the beeping to let you know uou have the door open to long.
I would recommend this to a friendSamsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we wanted. Perfect for our kitchen and easy to get ice
I would recommend this to a friendFridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for extra storage. Plenty of room and doesn’t freeze everything like our old one did.
I would recommend this to a friendSamsung Refrigerator Freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value and actually available in store!! I was beyond pleased with the customer service as well as the end product.
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung side by side refrigerator is GREAT. Love all of the features , great price. Highly recommend this Samsung product.
I would recommend this to a friendBad Decision
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of wish I didn’t get this one still trying to figure this ice maker out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Crgowan,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the refrigerator's ice maker. We will surely notate this feedback for better products and options in the future.
I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=Ice+maker&referrerPageUrl=https://www.samsung.com/us/support/
The ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Ice dispenser issues:
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RS27T5200SR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144427029
Thank you for choosing Samsung. Have a great day.
-Trisha-
Frog
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price great service sslrs person was good at explaining and never bothered us
I would recommend this to a friendA no frills refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good! Make some gurgling sounds every now and then... Which might be normal operation.
I would recommend this to a friendSo much room!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went from a 20 year old standard fridge to this beauty. Worth every penny and don't take much more room then the old one.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving themmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
I would recommend this to a friendNice refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator! Like the side by side feature, very convenient to organize food. And the black color matches my kitchen as well.
I would recommend this to a friendGood fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, like the ice storage is in the door so it takes up less room.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Too small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything’s too small the icemaker I’m not happy with. It’s too slow and you gotta make sure the glasses directly underneath for the water flow to go directly into the glass and that on the floor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LindaD, we want to ensure you always have ice available. Allow us to help.
Below is a troubleshooting link to help if your ice maker is slow in producing ice. Please click on the embedded word.
Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150382945) to help our team pull up your information.
Have a great day.
^Camille
Great purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this product so far. Very good quality at a good price.
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this refrigerator. Would recommend this to anyone.
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
Your honest review of your fridge is very much appreciated.
That's an excellent choice; we're delighted to hear you're happy with it!
Should you need more assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Have a great day.
^Charles
Samsung side by side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit was never installed. Installers said the doors would not open and close properly. Was told I needed to get a smaller refrigerator.
I would recommend this to a friendGreat refrigerator for the money.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely buy again. Great customer service and delivery. The product was well worth the money.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fridge so far, I wish it was a little bit bigger, but other than that, I LOVE it
I would recommend this to a friendGood all way around.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best side by side refrigerator. Hardly notice if working, keep temperature, no moisture, good design, affordable price. Much better than Whirlpool. If anybody looking white side by side refrigerator this last stop. Only more light and extra shelve ( for sandwiches ) needed.
I would recommend this to a friend