Customer Ratings & Reviews
- Model:
- RS27T5200SR
- SKU:
- 6397576
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the product's overall performance, large capacity, and appealing design, noting its ample interior space and suitable size. They also appreciate its quiet operation, precise temperature control, and sleek color. However, some users have noted concerns regarding the ice maker's small size, the absence of a dispenser light, and the lack of adjustable shelves.
This summary was generated by AI based on customer reviews.
GO4IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are so excited to get our new samsung 27.4 ft side by side refrigerator. The service was great and the sales person was very helpful.
I would recommend this to a friendAppliances
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is nothing comes with manuals Especially the stove with air fryer A How to would be very helpful
I would recommend this to a friendMr.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Samsung 27.4 cu ft. side by side refrigerator in stainless steel. Its a little hard to keep the finger prints off.
I would recommend this to a friendNice refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very simple and useful to use. I highly recommend it
I would recommend this to a friendDefective fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was delivered with a crack in the plastic nosel where the water comes out. I was told they don’t handle parts, so they will exchange it with another fridge. I wasn’t happy, but it was the only option they gav3 me. The next week they delivered another one, but we didn’t except because it had a big dent in the back. Still waiting for a third to be delivered
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Your reference number is 1144565212.
-Noraina
Great price great choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity and very useful. Price vs performance is great.
I would recommend this to a friendrefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson was knowledgeable and personable. Delivered exactly on time by two great delivery guys.
I would recommend this to a friendGreat Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator with water and ice machine. It is recommended to everyone. This is my 2nd purchase.
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im am satisfied with the appliance..the only thing was that one of the shelf on the freezer door is sold separately..that was a bummer
I would recommend this to a friendTrust
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only problem was that some of the merchandise was available at the time of the purchase and later wad not available. ???
I would recommend this to a friendMy Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the design of the Samsung refrigerator the water and ice work great its magnetic on sides and front, it's easy to clean.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good appliance work very good. Make too fast ice
I would recommend this to a friendBest Product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing freezer. I Love that they came and installed where I wanted to. I really recommended
I would recommend this to a friend- Pros mentioned:Overall performance
Great Fridge HORRIBLE CUSTOMER SERVICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this fridge due the fact that it had the fastest ship and arrival time over other franchises. The delivery date was in fact wrong, no one called to let us know it had been changed, no one could give any explanation. Had to wait another week for it. Great product, but Very Poor Customer Experience and evening worse Customer Service on corporate side of it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern.
Your reference number is 1144708721.
-Noraina
Sweet buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was extremely please with this purchase. The installation went smoothly aswel.
I would recommend this to a friendRita
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What more can I say, the service was truly great loved it
I would recommend this to a friendSamsung 27.4 side by side
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridg so far. Good ice maker and water dispenser. Water is good with the filter.
I would recommend this to a friend- Pros mentioned:Overall performance
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the item but I was having troubles getting it delivered. That is my only down fall
I would recommend this to a friend Excellent deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. Quick delivery. Thanks Best Buy!! Small dent from transport but was compensated fairly.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Meh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year, the ice dispenser stopped working. I wish I could return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Joanne, we are sorry to hear that you are having this concern with your refrigerator. We would like to look into this further with you. If you could please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144092043) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay