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Customer Ratings & Reviews

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$1,199.99
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Customer reviews

Rating 4.5 out of 5 stars with 4684 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 4,684 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Super fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. So spacious. Ice maker and water dispencers works well. Much quieter than my last refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Discolady 63

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good spacey, refrigerator keeps food, fresh and good. I love the appliance

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this refrigerator!! It holds so much food. It also is so shiny You can double as a full size mirror which I also needed lol. Very sleak and elegant.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this as an open box item and got a great discount! Works great and we love the color!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    More Space, Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator because we needed a quality fridge with more space. I especially like that it is side-by-side with internal grab areas to open the doors. I am not a fan of the drawer style, because if you have a big family with growing kids, the wear and tear is brutal on any outward door handles. There is some adjustment needed for achieving the best freezer temp settings. The ice unit is small, but frequent enough to keep ice available. If you want to pay for it, there is a “fingerprint proof“ option in the black stainless steel. This fridge does show prints easily, but daily cleaning with a disinfectant wipe/spray or a stainless steel cleaner works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Samsung sid-by-side review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would actually give it a 3.5. It's a good basic fridge. I like the size and the fridge function. The freezer is too cold even at the lowest setting. The ice maker/dispenser is way to slow and loud and there's no light at the dispenser.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We know how important it is to have a reliable appliance at home. Let us help you with your refrigerator.

      Here is a link for troubleshooting steps for your freezer that is too cold; kindly click the embedded words.

      Samsung freezer is too cold.
      https://www.samsung.com/us/support/troubleshooting/TSG01109866/

      Here is a link for troubleshooting steps for your water dispenser that is slow to dispense water, kindly click the embedded words.

      Samsung refrigerator water dispenser issues.
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-dispenses-slowly

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147360243) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my Samsung refrigerator, it is working just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Great team that delivered & hooked up. Would buy from Best Buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Cool looking.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool look. Decent interior space. I like it a lot but sometimes is gets noisy and I get paranoid that it’s going out because it sounds similar to my last Samsung that went out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love our Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge. It is great. Exactly as described and works wonderfully. Delivery was awesome and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 27.4 cu. ft. Side by Side Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase. Customer Service Representative in Metairie NICK was awesome to work with. Checked about 10 different stores in state and on line and Best Buy had the best deal, for the quality and price I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new Samsung refrigerator! It's deeper, therefore more spacious than our old unit. And the LED lighting makes it seem even more so because you can see all the items clearly. The door mounted ice and water is lovely. Our old unit had a similar feature but it didn't work very long. The cool water from the Samsung tastes better than the water from our kitchen sink-mounted PUR filter. I um...slightly miscalculated the height of the unit and had to buy a jigsaw to remove an inch of trim from the bottom of some cabinets above the fridge, but the effort was totally worth it. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Great and spacious Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's design and space is very large and great. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A-M-A-Z-I-N-G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new refrigerator ya'll! The color is AMAZING. I love that the temp controls are sleek and hid on the side so it does not take up shelf spaxe like my old fridge. The LED lighting is so fresh and crisp. I am so glad to be back in a true side by side fridge without that lousy freezer door on the bottom. I finally have freezer space agian! I sear hed high and low at every possible store near and far for the perfect black stainless refrigerator and I gi ally gound it. By the way, after all of the research Best Buy offered the lowest price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new Samsung Side - by - Side refrigerator. We wish the ice maker made more ice, but we are pleased with the overall purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Best Refrigerator Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best refrigerator I ever had. It holds tons of things has plenty of room for everything .A+

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a good quality refrigerator. A lot of space with organizers. The appearance was also very slim compared to my old refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More room, deeper width, spacist, good temperature. Easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    I love my Samsung Refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. Very roomy and sleek. It matches well with my other kitchen appliances. Great price!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Refrigerater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for about a month now! It has alot of space and works fantastic so far! In door Ice/water maker are a Huge plus!! Nice spacious Double crisper Drawers as well

    I would recommend this to a friend