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Customer Ratings & Reviews

  • Front. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Committed to quality. Driven by innovation. 2 Year Warranty* Limited Time Offer Valid: 1/1/26 - 7/8/26 Up to $199 value *Redemption required. Limited manufacturer's warranty.
  • Angle. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • HIGHEST ICE MAKER SATISFACTION* 2025 In-Door Ice Maker Get cubed or crushed ice Water | Cubed Ice | Crushed Ice Lock (3 sec) *Based on a review aggregation of 2023 customer reviews of in-door ice makers from major manufacturers at ApplianceRatings.com
  • Left. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 1. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 2. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 3. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 4. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 5. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 12. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 13. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 14. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 15. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 16. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 17. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 18. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • 6:00 Sun, Jan 4 Refrigerator - Home Please change the water filter. SAMSUNG WATER FILTER Ice & Water Refrigerator Filter SmartThings app Get an alert to replace your water filter Notification Settings Clear Download on the App Store GET IT ON Google Play
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - Samsung Refrigeration: Modern Design video 0 minutes 34 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

Model:
RS27T5200SR
SKU:
6397576
Highly rated by customers for:
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$1,199.99
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Customer reviews

Rating 4.5 out of 5 stars with 4684 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 4,684 reviews
  • Cons mentioned:
    Ice maker performance

    Overall a decent rerigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like most of the thing about this refrigerator except it's water dispenser which is not meant to dispense the water to a tumbler.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Black stainless steel

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new refrigerator .It cools all around.the black stainless matches the rest pf our appliances

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there marie, I want to congratulate you on your new Samsung Refrigerator and thank you for taking the time to share your experience. We are so happy that you are excited about your new matching appliance set. We want to thank you for being a part of our Samsung family and for your choice of Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Capacity, Overall performance

    Great Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received this refrigerator. Such a nice one! I don't know why I waited so long to replace my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Switched from Whirlpool to Samsung.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded expectations! Have only had this appliance for about a month but am very pleased with it. Ample storage space in refrigerator and an ice maker that doesn't leak. Love that the handles are built in unlike other appliances with handles bolted to the exterior covered with fingerprints. Would highly recommend this brand to others.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    The refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung refrigerator is a real bargain ，Large space, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works really well. I haven't had any issues with it. The delivery was completed well. I got a decent deal on Black Friday.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Good overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, no deli drawer and its kind of awkward with out the handles. But other than that works and looks great

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Beautiful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new refrigerator! It's nice and bright, and has more than enough room.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so in love and happy with my new fridge recommended 100%

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Great Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love it! It is everything we were looking for including the space and ice maker.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and is quiet. No issues with anything. Not too many fingerprints are left due to great design.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Beautifully designed Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good refrigerator. It has plenty of spaces in both side. The color is very beautiful, and modern.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Enjoying my time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've enjoyed the product this far. Loving it. I have enjoyed the space so far.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps things nice and cold. Looks nice, and feels nice. It also has a good amount of space.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Large Nice Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is huge and looks amazing. For the price you can't beat it as it is better than others in the same price range.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the looks and functionality and the size

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Very Spacious

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT!!!!! It has ALOT of room i can fit EVERYTHING in it!!! also it keeps everyhting cold

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Spacious

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large interior space, interior lighting and multiple cooling vents for even temperature throughout.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    My new fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about it. It is roomy and you can store a lot of food. The only thing I don't care for is the ice & water dispenser on the front door. You have to change the item you want. For example you want ice water you have to select ice first. Get your ice then change the select for water. I would rather have separate controls for ice and separate control for water. Also, a light would be nice when the kitchen is dark.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Totally worth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. It has the perfect look and also very spacious. Cools perfectly. Strongly suggested

    I would recommend this to a friend
Page 68, Showing 1,341-1,360 of 4,684 reviews
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