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Customer reviews

Rating 4.5 out of 5 stars with 4684 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 4,684 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Function meets beauty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic refrigerator. I’ve had French door models for the past 15 years and I’m delighted to go back to a side-by-side. It’s so spacious and everything is easily accessible in both the refrigerator section and the freezer. Great purchase and price.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Great product that needs design improvement

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator and freezer are great, we appreciate the extra reminder if the door has been left open. However, the ice maker is lacking. We have a family of 6 and it cannot keep up. It has a small resevoir and the ice frequently gets clogged. A better desgn is surely needed.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great storage !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator.. it's huge and has so much storage space. Keeps food cold and it's beautiful inside. I have a toddler that loves to open the refrigerator door and it has an alarm that goes off when the door is left often so I know when she left it open so I can just go close it. It's beautiful too!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need lighting for ice and water dispensor. Needs more storage room for ice

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings!

      Thank you for sharing your experience. A well-lit dispenser and more ice storage can truly enhance everyday convenience. We recognize how important these features are in making your kitchen setup more efficient and enjoyable. Insights like yours play a key role in helping us improve our designs to better serve your needs.

      If there's anything we can assist with or if you'd like to continue the conversation, please don’t hesitate to reach out through one of the following channels:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1151076814 to help our team pull up your information.

      Leo Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Sleek style!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had out Samsung fridge for just over a year now and still love it. We love the sleek look of not having a handle sticking out. The space is just right and extra room in the doors.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My wife loves this Samsung fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this Samsung refrigerator, as it is taller and deeper than our previous fridge. I just wish there was a light in the ice/water opening.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Easy to figure out how to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a challenge to know how to measure for new refrigerators. Be sure to measure from door trim to the end of the counter..this was a bit wider than I expected yet worth the effort to get it to fit in my kitchen. Lot of room on both sides that I am currently working on filling since getting it delivered two weeks ago.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    very roomy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are very satisfied with our new Samsung refrigerator . It is very roomy, the shelves are distributed in a comfortable way, where we have easy access to everything what it is inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had it for about a month and it's been great. As refrigerators go, everything is appropriately cold or frozen. I do like the digital display inside that displays temperatures and such. And as with many Samsung products, there audio notification when the door is open. And its easy to clean, inside and out.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but it’s a cool fridge. perfect for the space we had so 5 out of 5.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator, very spacious very bright love the crushed ice or regular ice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator. Very NICE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ITEM and the team that Installed a PRO TEAM.. The best!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I love this fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little bigger than I planned to purchase, but I have found it to be the size I really need.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Falcon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it , grateful that it got delivered and they set it up at the house . She got plenty of room .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Fridge but needs more drawers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Fridge. Does what it is supposed to do. Two drawers are not enough, maybe for a single person. Would have been nice to have a cheese drawer or something.There are 2 drawers but the bottom one is small. It is a plus that ice maker is in the door as it frees up space inside the freezer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful design, great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a strikingly beautiful fridge. Always get compliments on it. Cooling is very uniform from top to bottom, everything cold, nothing frozen. The icemaker works well, but if you are going to have a party, the ice storage is a little small and you may want to store some up over a couple of days.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Very spacious inside

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this refrigerator. It has great room inside and the big selling point for me was the ice maker being on the door which gave more freezer space. I do wish it had handles on it. No problem opening the door at all but easy to get fingerprints on door. However, very ease to wipe off.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room. We are enjoying the roomy fridge with a wonderful fingerprint free surface. It’s so nice to have an ice maker again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great affordable refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace my father-in-law’s refrigerator quickly. This was affordable, looks great in his chef’s kitchen and was installed and running quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! I would recommend it for anyone.

    I would recommend this to a friend