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Customer reviews

Rating 4.5 out of 5 stars with 4684 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 4,684 reviews
  • Rated 5 out of 5 stars

    Awesome Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men that delivered the refrigerator were very professional, knowledgeable, friendly and polite. I would recommend them to all of my family and friends. Thank you so much for being awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my main kitchen refrigerator now. I love the side-by-side format. The shelves are deep providing lots of capacity, but not wide. The doors open out flat so you don't have to twist your shoulders to access the back of the shelves. It has a Shabbos mode feature which could have a simpler way to activate (you have to hold down two buttons at once, pressing hard for 5 seconds). It needs a full year calendar and way to set the New Year day so it will know and automatically go Shabbos mode on all the holidays. As of April 2022, the ice maker is still working. I'd prefer an open ice bin so you can take ice out from inside the freezer. The freezer is so narrow and short that you probably need a second freezer in the garage. I couldn't do without that second freezer, so a larger family would really need it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, it has plenty of space in the fridge and freezer side. I prefer that it does not have handles on the outside due to our location

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Wonderful!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our samsung refrigerator! It has internet access tells us when we need to change something has a lot of room and looks wonderful in our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple! Nice looking. The only thing I don’t love is this slow the ice maker is but it works!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator Excellence

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellellent choice for my home. With my water treatment system. The water and ice system is so freshing and taste great. Best choice for appearance and savings.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great mid-sized fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful, functional fridge. I really like the interior handles, and the layout helps maximize the space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    It has more inner space, don't just focus on spec

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second refrigerator from Samsung. My recommendation is go for this one if you look for usable space. I got another fridge from Samsung which has more functions but it has less usable space than this one although its spec don't said so.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Over all, great buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage space is great. I didn’t realize it didn’t have a deli drawer nor a butter/covered shelf. Its also missing a freezer shelving unit on the door. Other than this, it’s a great refrigerator at a fantastic price. So far my family and I are very pleased with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new fridge. Had to buy it as my old one qu

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. Had to buy it quick as my old one quit lat Friday night. It is wonderful. Stylish. Quiet. Efficient. I really prefer side by sides as the are easier to organize the freezer especially❗️Great price, Samsung name‼️

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Side-by-side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - awesome service - set up went great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, oddly we got a different one than the Best Buy Outlet one we picked out and purchased. Not sure if it’s typical for the Outlet store to just deliver whichever fridge they like, thankfully it was the same model since it’s not the actual one we bought in person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great side by side fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Met my budget guideline and has exactly what I need. So far the ice maker is working great, lots of ice on demand. The temperature stays consistent. Both the fridge and freezer have alot of space! Would definitely recommend if you're looking for a side by side fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more space inside than our old fridge. Less drawers but enough for most purposes. Highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Overall Great Refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious…only reason I gave it a 4 star is because it makes few ice cubes…

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleekness of this refrigerator. The shelves are deep and the lighting is wonderful. Can see what is in the fridge. Dislike no storage for luch meat, cheese etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Only two things: - small ice container, but seems all are smaller than the older appliances - no light for ice/water dispenser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is huge inside. The only thing I miss is the drawer for cheese and lunch meats. The ice maker is a little on the slow side but for just 2 of us it is enough....summer could be a different story so we will have to wait on that. Overall we love refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung 27.4 Cu.Ft. ModelRS27T5200SR rated highest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extensive on line research resulted in the selection of the Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - Stainless steel Model: RS27T5200SR with a 4.6 out of 5.0 rating with a 10 year warranty at Best Buy! My wife & I are very please with this new refrigerator!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator in a nutshell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has had some engineering improvements since the newer model came out. The only problem I am having is that the ice and water dispenser seems not to be lined up right for my glass. The water and ice end up on the floor.

    I would recommend this to a friend