Customer Ratings & Reviews
- Model:
- RS27T5200SR
- |
- SKU:
- 6397576
Customer reviews
Rating 4.5 out of 5 stars with 4685 reviews
(4,685 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Refrigerator in a nutshell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator has had some engineering improvements since the newer model came out. The only problem I am having is that the ice and water dispenser seems not to be lined up right for my glass. The water and ice end up on the floor.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Rated 4 out of 5 stars
Great product wish you could fix the light issue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far only 2 issues I have are no light for the ice maker and if your not filling a glass and have a small neck container itll shoot everywhere those 2 things are why I only gave it 4 stars other than that very roomy .....p.s. ice makers on the small side as well
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Good for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve only had the fridge for a few weeks and so far so good. The ice maker took almost 2 days to fill the very first time but has kept up with our constant use since. My biggest complaint is there is no light on the water/ice dispenser
I would recommend this to a friendRated 5 out of 5 stars
Great bundle
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a bundle for an investment property and great quality and quick delivery service no negatives
I would recommend this to a friendRated 5 out of 5 stars
Great Job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and has proven to be worthwhile of having a place in my home! Best buy also made the delivery date and process very easy and will definitely be buying the rest of my appliances here!
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not totally satisfied with the interior storage, it’s what my space would take but it just didn’t have all the storage I was used to. Also the exterior shows finger prints really bad. Having said that I am very satisfied with the service I received from the Longview Texas store
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
So far, so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Month in with no problems. Good space. Little noise when it's quiet in the room.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very nice refrigerator/freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with my purchase! Nicest side by side I’ve ever owned. Love the digital thermostat. Freeze was at zero in just a few hours.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice and Cold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Was perfect and as described online. Delivery was nice and easy. Very quick!! Plently of space and makes ice very fast.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we love our new fridge, it is very sleek and beautiful. We have not have any issues besides the ice machine running kind of slow but that is not a big deal to us. we are used to having to fill ice trays! our first fridge with an ice maker!
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there samii, I would like to congratulate you on your new Samsung Refrigerator. I am glad you are loving the looks and performance of the unit. We are so glad to have you in our Samsung family. ^Brad
Rated 5 out of 5 stars
The product met my expectations, it was better tha
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product met my expectations, it was better than I expected, in the space that is capable of efficiently storing food, it has helped me a lot.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great side by side fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has been working great. I wasnt sure if I would like the side by side but it has been working out well for us. I also like that there's no handles to work their way loose. Is a finger print magnet,. It every fridge we have owned has this problem.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 5 out of 5 stars
Excellent even cooling throughout the fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Only complaints are with the plastic shipping coating they put on it being difficult to remove and the water dispenser lacks a light and the ability to dispense ice and water concurrently. Other than that, it is an excellent product.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Nice But tFell Short
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read a lot of reviews before purchasing this item. Most complain I read is about the light not being bright enough. I find the light bright enough. This is a nice refrigerator. The reason I gave it 3 stars is because I feel there are some features that should now come standard. (1) No light on water/ice dispenser. (2) Door shelves are not adjustable. (3) No third drawer for cold cuts and stuff. --- It feels like purchasing a vehicle with manually adjusted side mirror and we're in 2020. For the price, it should have came with it.
I would recommend this to a friendBrand response from Samsung
Posted .Thanks so much for letting us know what you think, RMPII! We really appreciate your feedback. ^Jecca
- Pros mentioned:Space
Rated 5 out of 5 stars
Great Buy! You will enjoy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator it’s super big especially for a big family! Lots of space! There’s only one thing I don’t like and it’s that there is no light where the water comes out from but everything else is great! You won’t be dissatisfied!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Momof5, I would like to congratulate you on your new Samsung Refrigerator. I am so happy to hear you are loving the unit. As always, thank you for choosing Samsung in your home. ^Brad
- Pros mentioned:Design
Rated 4 out of 5 stars
Good product for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good up-to-date product, with sleek and modern feel to the exterior. It has good space inside for storing perishables, and other fridge items. Freezer area is also very spacious with good lighting for easy access, not much technology inside but for the price it’s an excellent buy.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 2 out of 5 stars
Made for the garage…
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After “upgrading” from a 15 year old fridge, I learned some tough lessons thanks to this lackluster fridge. Hopefully my experience will help you consider things that you might not otherwise, unless you purchase fridges often. I’ll be returning this fridge after 3 weeks and here’s why: There is zero customization possible with the internal shelving. The shelving height is fixed and you can’t adjust to fit taller items unless you remove a shelf completely. This goes for the door bins too. bBoth fridge and freezer are lacking drawers, meaning loose items wind up on shelves making things challenging to keep orderly and often falling off. The fridge LED lighting is significantly dimmer than the freezer and does a poor job lighting up the fridge in the dark. The temp panel that adjusts both fridge and freezer is not intuitive and you can’t adjust temp up and down, only up through the whole temp range until you reach desired temp. Accuracy is also an issue. My freezer was set at 2 on the panel but the actual temp was -8. I increased the temp to 4 and then it jumped up to 5 melting everything. The worst part of this fridge by far is the water/ ice maker. I don’t know where to start… the water supply is about 6 inches away from the actuator so if you have anything less wide than a goblet, you have to use your hand to press the button and then pray your container is aligned… or else water is everywhere. There is no external light so that makes things even more fun. The touch panel to change from water to ice rarely works and you have to wait it out. Overall I do not recommend this fridge unless you’ve found it on sale for 50% off and it’s going in your garage.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Samsung 27.4 side by side door refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first ever refrigerator I bought that has the water and ice dispenser. Even thought they are not connected right now, I am loving this product already. It’s so spacious and a gives a total new vibe look to my kitchen.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, very spacious, love that there are no handles. Style looks great and can’t beat it for the price. Recommend this to everyone that wants a different look in there kitchen. You’ll be very happy with it. Everyone that see’s it, loves it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Review 3rd 0
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome fridge. Works awesome. Best feature is the water and ice.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend
























