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Customer reviews

Rating 4.5 out of 5 stars with 4685 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 4,685 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Bought another Samsung fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design! More usable space in the freezer due to the compact ice maker, and much improved water filter. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the cube ice and filtered water. The electronic gauges that display digital temperature are useful as well as the bright white LED lighting. The only negative is the ice/water dispenser door does not have a light for my night visits but I knew that when I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our fridge. Great product. The team that delivered the fridge were on time, and very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the fridge and the features. Especially the door alarm. My only 2 complaints are that the fingerprint resistant steel still shows fingerprints AND the ice maker is super small.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Worst ice maker ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator loath the ice maker. My tenants said they never got the ice to come out of ice maker and I thought they were being dramatic. I got home 2 weeks ago and need ice for the 100 degree heat and it NEVER works. I'm super disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there icemaker, I realize you are having some issues with your Samsung Refrigerator ice maker not working correctly and know that is a necessity in this heat. I want to offer some helpful information to get your machine operating properly. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/
      If you are still in need of assistance, we are here to help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143669838. We thank you for choosing our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it! Spacious! I still have my refrigerator from 12 years ago and is working excellent. I needed more space, so I bought a 2nd refrigerator and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge, thanks BestBuy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator and excellent deal from BestBuy

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice but missing a shelf in freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good besides thr missing freezer shelf. Good size.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    FRIDGE ME SON

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought it because my moms old fridge needed to retire. 20 years going strong with the same fridge, i think it’s time to upgrade. The space on this fridge so good you can hide a body. No but seriously a body full of animal meat. Steaks chicken ribs you name it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesman was great. Install team was very knowledgeable & efficient. It looks & works great. Love the black stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow what a great investment to buy a fridge like this love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Quality is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my father-n-law & he has loved it. The shelves are easy to see through, and he can put all his favorite condiments in every cubby the door has.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Ice Maker does create enough ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the frig except for one issue.....doesn't make enough ice! I don't know if my family just uses more than normal ice, but since we purchased this frig we still have to buy a bag of ice a week.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Made in South Korea

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this fridge for almost 2 years and no issues with it. Works very well and is very consistent. Thanks South Korea... not China.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for me. Looks good and low noise. It'll let me know if i the door is left open, handy when the grand kids are there

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator123

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator works great always plenty of ice and the ice maker on the door never gets stuck like a lot of door ice makers I have had in the past do. It also has so much room inside all the shelves also are very deep. We are very happy with the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beatiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works nice soo beatiful .love my frige and the delivery was fast an soo gentle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice side by side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in love with this refrigerator in the showroom. I like it in my house as well. The only complaint is that the water dispenser and ice maker leave a little to be desired. We wish it had a light to see better when getting a drink of water.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there themightykat, I would like to congratulate you on your new Samsung Refrigerator and appreciate you pausing your day to share your feedback. I understand you have some concerns with the exterior design not having a light on the dispenser and would like to forward this information to our design team for future products. We are glad to welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking and working great. Smart styling also.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great 1 month in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Sammy fridge. So far it’s great. Little louder the my prior GE. Layout and capacity perfect. Only gripe on design is how the water line comes out of the bottom with very little protection.

    I would recommend this to a friend