Customer Ratings & Reviews
- Model:
- RS27T5200SR
- SKU:
- 6397576
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Nice!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice!! Lots of room! Fit just right:) Delivery was a week later than I wanted but over all I’m happy with it!
I would recommend this to a friend - Pros mentioned:Capacity, Space
My fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is very good to us. Thank you. Space, capacity is wonderful along with temp and preservation
I would recommend this to a friend - Pros mentioned:Design
Beautiful, Sleek, & Functional
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sleek design and hidden handles makes this fridge a nice addition to my kitchen! There is ample room in the water/ice dispenser to put a 32oz refillable water bottle, which I appreciate. The drawers and shelves are easy to clean and maintain.
I would recommend this to a friend - Pros mentioned:Design
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful! Chilled water and ice dispenser work great! Bought this for our break room at work and everyone loves it. Removing the clear protective plastic is next to impossible around the edges of the door, but other than that it's perfect
I would recommend this to a friend - Cons mentioned:Shelf adjustment
Good fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the shelves were movable. The water also come out far from the switch. You can't use children cups without spilling water
I would recommend this to a friend - Pros mentioned:Overall performance
Simplistic, but capable......
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this is a very good refrigerator. Simplistic, but very capable for what we needed. We had an older model which could connect to internet, play music display weather, pictures, etc.,. We no longer wanted one to connect to internet.......
I would recommend this to a friend - Pros mentioned:Design
Affordable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge, very spacious and affordable. The ice machine works wonderfully.
I would recommend this to a friend Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic refrigerator. It keeps the vegetables edible longer than the previous refrigerator we had for 11 years. The led lights are nice. The ice machine works much better than our older refrigerator. I could not be happier with this.
I would recommend this to a friendLarge Quiet Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a new build house. Looks good and functions well, with the exception of the front buttons to switch between water and ice. Occasionally it will get stuck on ice and will not let you select water for minutes at a time. Quite frustrating. Samsung service came out and said they would order the part. Some days later they contacted me to tell me the part wasn't available and they would have to swap the unit. That process wasn't the worst experience but the communication could have been a bit better. Pros: Large Outside the one issues works well Quiet Mostly good service Cons: Issues with the water/ice buttons Small ice cube bucket
I would recommend this to a friendBrand response from Samsung
Posted .Hello, I can see that you have spent a lot of time on this and I can see where you are coming from. I am here to help. Here is a link to a troubleshooting guide that may help with the concern you are having with your control panel (https://bit.ly/3zS26ss). At Samsung, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If the issue continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144062558) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
- Pros mentioned:Overall performance
Samsung Wow Again!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, is all I can say. I am a Samsung fan with all things digital, TV, Phones, tablets...you know...everything. This Refrigerator gave me a whole new look at Samsung and I love it!!! This fridge has it all and does it all...you will love it!!!
I would recommend this to a friend - Pros mentioned:Space
Nice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge with alot of space for the size. As long as you don’t use a ton of ice the ice maker is plenty big while maximizing freezer space. The only small downside I can think of is that there is no light for the water/ice dispenser.
I would recommend this to a friend Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had it that long but so far so good hopefully it doesn't break down and if it does hopefully they can get the parts to fix it but otherwise it's a refrigerator you open and shut the door it's not rocket science I just wish they'd make the side-by-side like they used to a bit bigger my last one it was a side-by-side was a roper 36 in.³ inside perfect refrigerator and lasted for at least 20 years or more
I would recommend this to a friend- Pros mentioned:Overall performance
New tech.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New tech for cooling....seems to mysteriously emit from inside the walls of the unit without the customary fans and blow-through. Works great. Subtract points for not lighting the outside water/ice dispenser. Happy with purchase so far.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Idonthaveadisplayname, I am glad to see you are liking the new design in our Samsung Refrigerator. We appreciate you honest feedback and would like to forward this to our design team for future appliances. Welcome to our Samsung community. ^Brad
- Pros mentioned:Design
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple efficient design, but missing a butter tray and any other dedicated shelves. If it were modular it would be better. Has lots of shelf space but no option to maximize it by customization.
I would recommend this to a friend - Pros mentioned:Size
Great family fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great deal when purchased! Great size on fridge and freezer side. Easy to hook up water line and set up everything. Would recommend this product.
I would recommend this to a friend - Pros mentioned:Design
Love the fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious, very happy with this purchase. Got so many compliments from family. Very sleek looking
I would recommend this to a friend - Pros mentioned:Capacity
Open item side x side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this as an open item. It does have clamp damage on the outside. It is huge on the inside. I would definitely buy it again as a new item. The delivery team was great.
I would recommend this to a friend MY BEAUTIFUL FRIDGE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Samsung Side by Side. Love the beautiful finish, the clear shelves make it so bright! <3. It's quiet and efficient! Beautiful!
I would recommend this to a friend- Pros mentioned:Overall performance
Love my fridge!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge for the price! Nicest thing in the whole house! Best Buy is the best!!
I would recommend this to a friend - Pros mentioned:Overall performance
Beautiful and As Described
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge. Measurements were exact, it looks gorgeous just like the photos, ice maker, water and all the bells and whistles work well! No complaints. Timely delivery, set-up and friendly people who delivered the item. Nothing but thanks on this one!
I would recommend this to a friend