Customer Ratings & Reviews
- Model:
- RS27T5200SR
- SKU:
- 6397576
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Retired home owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the refrigerator and the installation gentlemen were courteous, professional and extremely knowledgeable. We will purchase all of our appliance needs at Best Buy in the future. Thank you, Raymond Alexander
I would recommend this to a friend - Pros mentioned:Overall performance
Highly recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its best refrigerator i have ever purchased. Its awesome to make my items fresh for like over 10-15 days in cooler area. And freezer also the best.
I would recommend this to a friend Good Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. Only downside is the ice maker takes a few secs (sometimes 5-10) to start dispensing. It is not automatic.
I would recommend this to a friend- Pros mentioned:Space
Love my new appliances.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like all the space this fridge has. The ice maker and water dispenser works wonderfully. When the gentleman brought the fridge and my new washer also they did a excellent job at hooking everthing up.
I would recommend this to a friend - Pros mentioned:Space
Samsung Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the Samsung Appliance Line. This was a gift to our son for his first home. The price was great and the features are perfect. He picked this out and could not believe the size inside the fridge and freezer.
I would recommend this to a friend A fridge that do what is supposed to do
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall is … well a fridge, that freezes and keep things at the right temperature. But ICE, yes makes ICE, but the bin, i find that the ICE bin, should be a bit bigger. Only a few (8) cups of ICE.
I would recommend this to a friend- Pros mentioned:Design
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator.Lots of room on fridge side,not so much on freezer side.Like handle less design because it takes less room.No light on water/ice dispenser.Only had 1 month but so far so good
I would recommend this to a friend Best freezer under 1500
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replace kenwood to samsung and i love it. I didn't miss my old freeze at all. Its under budget perfect for small family of 5. Stuff get supper cold, temperature adjuctor inside the freezer.
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoy the simplicity of this refrigerator. It does everything that is needed without paying for extra bells and whistles that we really would rarely use
I would recommend this to a friend- Pros mentioned:Capacity
Excellent value in refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this fridge cannot be beat. Tons of space, automatic ice, easy layout and easy to remove pieces to clean. The alarm is a nice touch for our family since we have three children as well. Overall a fantastic value and works beautifully.
I would recommend this to a friend - Cons mentioned:Ice maker performance
love everything but the icemaker
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really like it ice maker not so great at least once a week have to put a towel on the floor to clear stuck ice whin you take it off to clear ice falls to the floor a bit of a headache
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Great refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently replace a Frigidaire fridge in my apartment for this unit , this is much better look and efficiently, we really love it and consider price wise is really worthy….. and
I would recommend this to a friend Looks good!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I finally got it after 4 screwed up deliveries. It looks good and so far no problems. Easier to clean then other stainless steel refrigerators I’ve had. Careful, it dings up pretty easily though!
I would recommend this to a friend- Cons mentioned:Ice maker performance
TINY ICE MAKER-NO LIGHT
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it until I went to get some ice & it was empty after only several glasses of ice used. I have to buy ice now & put it in the ice bin. No light on the water dispenser, so at night you have to turn on lights so you can see & not overflow the cup. Ice cube shape makes water splatter all over. If I looked more carefully I would not have bought this. Not even summer & I have to continually fill the ice bin from bags of ice I have to buy now. 2-3 bags per week & it's winter! REGRET purchasing this as I use a lot of ice & my doggies love ice cubes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Pam C,
We appreciate the time you took to let us know about your refrigerator concerns. Let us help.
Here is a link to help you if your refrigerator’s ice maker is not producing enough ice. Please note that there are hyperlinks you can click, which will give you additional information.
The ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
We also want to speak to you directly to provide support and see what options we can offer to help you regarding your other concern with the refrigerator.
Feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1151839251) when you message us so our team can retrieve your information.
Thank you.
Nicole
- Pros mentioned:Overall performance
best fridge ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge so much that I bought another one for my friends
I would recommend this to a friend - Pros mentioned:Overall performance
I recommend this refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great refrigerator for the price. Has been working great since my purchase.
I would recommend this to a friend - Pros mentioned:Size
Great buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much more space inside then others. Love the hidden handles.
I would recommend this to a friend - Pros mentioned:Space
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Lot of space. Extremely happy with this purchase
I would recommend this to a friend Perfect for ADA Compliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Its quiet and refrigeration is cold and freezer is awesome. Remodeling kitchen to be more ADA compliant as Mom is in a wheelchair so when came time for appliances, we decided on this and so glad we did.
I would recommend this to a friendWell designed fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sized interior, well built, and quite. Only complaint is it could use another light for the middle of the fridge. It's a pretty minor thing though.
I would recommend this to a friend