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Customer reviews

Rating 4.5 out of 5 stars with 4685 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 4,685 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    A great value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a fair condition item. The size of inside it huge. Tons of storage in the door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new refrigerator. The gentlemen that delivered the refrigerator were very caring and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung door handeless frig

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator. It’s perfect. I love the fact that it does not have door handles and that they are built into the door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung side by side

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Draw in refrigerator hard to open and close There is no light on the ice dispenser. Dispenser is slow. But it is a nice side by side.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic refrigerator. Ice maker is slow it will Definitely have to replaced in 3 years like all Samsung refrigerators

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We want you to enjoy a cold glass of your favorite drink. Allow us to help.

      Here is a guide to help you troubleshoot if the ice maker is slow in dispensing ice. Please click on the embedded word. 

      Samsung ice maker is not working
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150209118) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice buy for money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator for the cost! We bought this unit online recently after our 2nd refrigerator gave out. Attractive, but not finger print resistant as advertised. functional but too soon to decide if it’s reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refriderator! only downfall is the ice maker. it does not produce enough if having a party.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace 10 year old fridge. Odd not seeing lunchmeat drawer or a butter tray but works great

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm impressed with the capacity of the refrigerator. It was a big upgrade from previous refrigerator. The reason for 4 stars instead of 5 is because ice machine takes a long time to make ice and the water and ice dispenser doesn't have a light.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Porter fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was exactly what i was wanting! Perfect size, love the no handles!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and works amazing. And the delivery people did a great job on instillation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have a light for the water dispenser. It makes it had to dispense water during night time.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Plenty of room in the fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I picked this fridge! I was looking for months at refrigerators and I started to go with the one that has the bottom freezer but after looking at this one a few times I know I made the right choice for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this after our old fridge's freezer quit cooling and it was quoted to cost more to fix it than by a new fridge so we bought this one and it has been great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Smart & Sassy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this refrigerator. The Black Stainless Steel finish is great, always looks clean and spotless. I love the smooth lines (no handles)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clean crisp presentation of the ice receptacle on the inside of the freezer door. The only thing I don't like is that the door dispenser for ice and water has no light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for our kitchen. Color is really nice and truly fingerprint proof. Simple wipe with a cloth and no more prints. Like the door alarm feature as sometimes the kiddos don't close door al the way.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    It’s functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a 4. Why? It looks good. It talks to you if you leave the fridge door open. The water runs well. Ice cube function could be better. Overall satisfied but not blown away. Inside freezer, the shelves are not cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice Frigidaire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife Loves this fridge the inside space is incredible nice shelves easy to find and seeing everything is great would recommend this one. Our last Samsung lasted 20 years. Hoping this one will too.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Refrigerator - Great Price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great side-by-side for the price. I have so much more room with this new refrigerator. The water and ice dispenser work great and is much better than empty ice trays in the freezer. I have had no issues with any performance yet.

    I would recommend this to a friend