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Customer Ratings & Reviews

$1,979.99

Customer reviews

Rating 4.3 out of 5 stars with 72 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are impressed with the 27 cu. ft. French Door Counter Depth Smart Refrigerator's capacity and size, finding it perfect for family use and spacious. The design, particularly the double doors, and the efficient icemaker also receive positive feedback. Overall performance is highly regarded, with customers noting that the refrigerator lives up to its description, and the thoughtful design of the door pockets provides ample space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 72 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. I love my new refrigerator. Highly recommend buying your electronics from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The delivery guy were great. I have nothing else to say, but I have to have a minimum of 50 charaters.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator very spacious with lots of shelves

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and freezer below with ice maker. Lots of room.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Highly recommend. Size is perfect. We are very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved this product, we most we loved the ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. It has large capacity and it is so nice looking!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Large capacity, very quiet, good all around.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The fridge we needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the one we had before It feels more spacious now

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    There’s a reason Best Buy doesn’t display this!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible fridge. Ice maker is lacking to say the least. Quality (lackthereof) is hideous. Feels like a toy. There’s a reason Best Buy doesn’t display this junk. Everything is super noisy. Compressor, ice maker, and a whine that occurs when compressor kicks on. Don’t waste your time. Find a different brand.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      Making sure the sound from the refrigerator is normal is important. Let's get the information you need to understand the noise your fridge makes for peace of mind.

      The link below will help you identify the sound your refrigerator is making. Please watch the video and check the hyperlinks to learn more.

      Understand the noises coming from your Samsung refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01001032/

      Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146599501) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge exactly as described. Love the duo ice maker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a good amount of fridge storage space, but I wish the freezer storage was larger. I like how it alarms when it is left open too long.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    27 cu ft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it a few days ago. Everything looks good so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well so far. I'll try to update after 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice “flat’ stainless steel finish. Fingerprint proof. Like the sleekness without the water dispenser. Cool LED interior light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this counter depth refrigerator. The handles on the doors are wonderful and like no handle on freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung French door fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, would have preferred the handle less, but waited 2 months for it I went and exchanged for this one. Perfect for my space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 35” wide fridge , counter dept with room

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built and excellent fridge , with more than enough room and options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid, simple fridge.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid fridge. Happy with the purchase so far. Hopefully it last longer than my last fridge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not know have not received it yet order is on factory hold

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We appreciate the review.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance with the refrigerator's status. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung