Customer Ratings & Reviews
- Model:
- RS28A500ASR/AA
- SKU:
- 6447149
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the product's excellent overall performance, generous capacity, and sleek design. They also appreciate its convenient size, quiet operation, and useful features like temperature control and an ice maker. While generally positive, some customers have noted minor concerns regarding fingerprint resistance, shelf adjustability, and the durability of the finish. A few isolated instances of physical damage upon delivery were also mentioned.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sleek design, fingerprint resistant finish and it is very roomy in both the refrigerator and freezer sides. It was delivered with 4 dents across the front but I have a replacement coming soon. My biggest complaint is calling in and actually getting someone that knows what they are doing in customer service. I have to keep calling until I get the person that can help. My 5 star rating for the refigerator is for the product itself and not the hurdles I have dealt with calling the Geek Squad line ti schedule delivery and get a replacement for damage in delivery.
I would recommend this to a friend - Pros mentioned:Capacity
Extra large capacity with plenty of space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 28cf refrigerator. Love the extra space we have both in the frig and freezer. Upgraded when my old 19 cf refrigerator dies. Perfect timing for Christmas. Even with the huge bump in size no penalty to my power bill. Still very efficient with power.
I would recommend this to a friend - Pros mentioned:Size
Very nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this refrigerator. It is sleek and is a great addition to my decor. But more than that it has a ton of space. It makes noises, but I understand why the noises are happening. The pocket design of the handles are a real plus. The crisper drawers are also very large.It came set on the recommended settings for the temperature. Don't know how I lived without this for so long. Thank you Samsung for this great refrigerator. I will be back in a year to review again.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Shelf adjustment
BEWARE! Shelves do not Adjust
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shelves can NOT be adjusted. In this day in age, this should have been included in the description of this refrigerator. Purchased for my garage and went to fill and was SHOCKED to find out you can NOT adjust the shelves. Can't even imagine a manufacture designing a refrigerator that you cannot adjust the shelves. Refrigerator is nice looking. I do like that it has no outside handles. Not using the ice maker so I cannot rate that.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Cwoody,
Thank you for giving us your honest feedback and we wish you are in good health. I am happy to know that you appreciate how the refrigerator looks. We listen to all feedback from our valued customers and feedback like yours will certainly help us to continue improving our products and customer experiences.
Please click on the link for basic maintenance care for your refrigerator and turn to page 43.
https://downloadcenter.samsung.com/content/UM/202102/20210216063222924/DA68-03958P-00_RS5300T-ND__EN-MES-CFR__USA.pdf
Please feel free to get in touch with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community
https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144144888
Leo
- Pros mentioned:Capacity, Design
Samsung Side-by-Side
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great side by side - definitely large capacity, so much better than our old one! Notice the modern look - no handles - love that feature
I would recommend this to a friend - Pros mentioned:Design
Refrigerator review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and the features of this refrigerator. Would recommend it to anyone.
I would recommend this to a friend - Pros mentioned:Design
A great improvement from our previous refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always appreciated side by side refrigerators, but have not had one since 1982. So far it is a vast improvement from our previous top freezer refrigerator. I am very happy with the interior space and shelving and the door storage. We do not utilize the interior ice maker but do use it but do empty ice trays into the bin. That works nicely for us as we are in a single wide mobile home.
I would recommend this to a friend - Pros mentioned:Design, Size
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, very roomy and looks great, easy to organize
I would recommend this to a friend - Pros mentioned:Design, Noise level
Best fridge ever!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ever. Love the no handles, very sleek. We don't miss them. Tons of room. Super quiet, can't even hear it running.
I would recommend this to a friend - Pros mentioned:Design, Size
Seamless delivery experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size refrigerator and looks good. We received delivery from Best Buy and it was on time as they mentioned.
I would recommend this to a friend - Pros mentioned:Capacity, Design
Samsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleek design and no obtrusive handles and water pockets! Very spacious for a smaller fridge!
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Great fridge to buy !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how huge it is! Keeps things cold and freezer works amazing ! Easy to control
I would recommend this to a friend - Pros mentioned:Capacity
Samsung refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator, its fit us well, nice quality.
I would recommend this to a friend - Pros mentioned:Capacity, Design
Simple and elegant design, Great functionality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, simple, elegant design and functional refrigerator from Samsung. No other fancy features. Good capacity
I would recommend this to a friend - Pros mentioned:Design, Size
Great second unit in the garage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this as a second unit for the garage. It is simple, there is plenty of room and without the handles that protrude it is perfect for the garage.
I would recommend this to a friend Absolutely perfect refrigerator for our family
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this fridge for two years now and have no regrets. We love the ability to keep track of the temperature remotely being we tend to be affected by power outages quite often. Lots of room and easy to clean inside and out. Best Buy delivery was phenomenal.
I would recommend this to a friend- Pros mentioned:Overall performance
great fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps the food cold and the price beat all the others that were 24 cu ft or bigger
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item exceeded all of our hopes. Its appearance, capacity and functionality have been outstanding. THANKS
I would recommend this to a friend - Pros mentioned:Design
Clean look
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great fridge for a great price. The style is just what we were looking for with clean lines. No complaints.
I would recommend this to a friend - Pros mentioned:Noise level, Size
The fridge and customer service was nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is huge and dishwasher is so quiet. The installation was quick and they did an awesome job.
I would recommend this to a friend