Customer Ratings & Reviews
- Model:
- RS28A500ASR/AA
- |
- SKU:
- 6447149
Customer reviews
Rating 4.7 out of 5 stars with 1033 reviews
(1,033 customer reviews)Rating by feature
- Storage Capacity4.9
Rating 4.9 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Design4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the excellent overall performance, amazing storage space, and sleek design of the 28 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate its tremendous size and quiet operation, as well as the optimal temperature control and bright lighting. However, some customers have reported issues with the freezer performance, and concerns about the finish being prone to scratches and showing fingerprints.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator not only looks nice but it works really well, has plenty of space and fit nicely where I wanted it to
I would recommend this to a friend - Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
Glad I bought this refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is a nice size with plenty of sturdy shelves. I like that the icemaker doesn't take up much space at all. The refrigerator runs very quiet. It actually is finger print resistant.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge, it’s huge and beautiful. The lighting is very nice as well. Doesn’t hurt your eyes when you go for a midnight snack.
I would recommend this to a friend - Pros mentioned:Design, Size
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, very roomy and looks great, easy to organize
I would recommend this to a friend - Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Awesome fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean, sleek, and the room inside it is amazing! Best purchase we made for our new house.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great fridge. Lots of room on the inside. Love the style.
I would recommend this to a friend Rated 5 out of 5 stars
Absolutely perfect refrigerator for our family
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this fridge for two years now and have no regrets. We love the ability to keep track of the temperature remotely being we tend to be affected by power outages quite often. Lots of room and easy to clean inside and out. Best Buy delivery was phenomenal.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great value for the dollar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to be used as a second fridge for storage purpose. Having no fancy features was actually a bonus for me. It meant having less parts to fix and issues to worry about it the future. I placed the fridge in my garage and have no issue with it so far. I find that having fixed racks is not a big issue. I can always easily arrange their food in stackable food storage boxes. Upon receiving the unit, I plugged it in and it started cooling right away and I was able to put food inside after letting it run for the first 10 hours. Delivery was timely and the crew was helpful and efficient.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Samsung side by side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size, style are just what we need as a family. It is priced good and looks nice. The drawrs in both the freeze and fridge are great.
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
A great improvement from our previous refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always appreciated side by side refrigerators, but have not had one since 1982. So far it is a vast improvement from our previous top freezer refrigerator. I am very happy with the interior space and shelving and the door storage. We do not utilize the interior ice maker but do use it but do empty ice trays into the bin. That works nicely for us as we are in a single wide mobile home.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
MIC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off this frig is very large inside. Both sides. We keep drinks mostly in the frig side and they are really cold. Better than any frig we've had.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Very nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this refrigerator. It is sleek and is a great addition to my decor. But more than that it has a ton of space. It makes noises, but I understand why the noises are happening. The pocket design of the handles are a real plus. The crisper drawers are also very large.It came set on the recommended settings for the temperature. Don't know how I lived without this for so long. Thank you Samsung for this great refrigerator. I will be back in a year to review again.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great fridge to buy !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how huge it is! Keeps things cold and freezer works amazing ! Easy to control
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sleek design, fingerprint resistant finish and it is very roomy in both the refrigerator and freezer sides. It was delivered with 4 dents across the front but I have a replacement coming soon. My biggest complaint is calling in and actually getting someone that knows what they are doing in customer service. I have to keep calling until I get the person that can help. My 5 star rating for the refigerator is for the product itself and not the hurdles I have dealt with calling the Geek Squad line ti schedule delivery and get a replacement for damage in delivery.
I would recommend this to a friend - Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Samsung Side-by-Side
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great side by side - definitely large capacity, so much better than our old one! Notice the modern look - no handles - love that feature
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
Samsung Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install was excellent and we are very happy with the large capacity and how easily you can visualize what is in the fridge and the freezer. Ice maker stopped working after about a month and could not get the freezer temp off of -8 degrees C. Power went out at our house for an hour and now it works again. I guess I will have to shut down power if it happens again. Besides that, great refridgerator!
No, I would not recommend this to a friend - Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleek design and no obtrusive handles and water pockets! Very spacious for a smaller fridge!
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Shelf adjustment
Rated 3 out of 5 stars
BEWARE! Shelves do not Adjust
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shelves can NOT be adjusted. In this day in age, this should have been included in the description of this refrigerator. Purchased for my garage and went to fill and was SHOCKED to find out you can NOT adjust the shelves. Can't even imagine a manufacture designing a refrigerator that you cannot adjust the shelves. Refrigerator is nice looking. I do like that it has no outside handles. Not using the ice maker so I cannot rate that.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Cwoody,
Thank you for giving us your honest feedback and we wish you are in good health. I am happy to know that you appreciate how the refrigerator looks. We listen to all feedback from our valued customers and feedback like yours will certainly help us to continue improving our products and customer experiences.
Please click on the link for basic maintenance care for your refrigerator and turn to page 43.
https://downloadcenter.samsung.com/content/UM/202102/20210216063222924/DA68-03958P-00_RS5300T-ND__EN-MES-CFR__USA.pdf
Please feel free to get in touch with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community
https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144144888
Leo
- Pros mentioned:Design, Size
Rated 5 out of 5 stars
Seamless delivery experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size refrigerator and looks good. We received delivery from Best Buy and it was on time as they mentioned.
I would recommend this to a friend - Pros mentioned:Design, Noise level
Rated 5 out of 5 stars
Best fridge ever!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ever. Love the no handles, very sleek. We don't miss them. Tons of room. Super quiet, can't even hear it running.
I would recommend this to a friend




















