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Customer Ratings & Reviews

$1,099.99
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The comparable value is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 1033 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent overall performance, amazing storage space, and sleek design of the 28 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate its tremendous size and quiet operation, as well as the optimal temperature control and bright lighting. However, some customers have reported issues with the freezer performance, and concerns about the finish being prone to scratches and showing fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,033 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good refrigerator addition for my home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator with lots of room to keep containers. Wifi setup for temperature control a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Living up to expectations-so far…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice; moreover, very spacious inside the unit. Very efficient with space technology. Only cons I have to date is the refrigerator part doesn’t have built-in compartment for holding those “smaller” items such as stick butter. Also, dealing with some ice frost buildup from air being blown out from the top duct of freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It chills food perfectly, and it looks great in the kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is quiet, spacious, and stable. Also, it is megnetic. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge, just what I was looking for. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect minimal fridge

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Just what I needed a lot of space for food! I didn’t want one with a water dispenser and needed it to fit a lot for a big family. Has very nice lighting and the buttons to control temperature are perfect

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, looks great in my kitchen, beautiful!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy best service best refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new refrigerator. I don’t often replace things before they are broken. But when my stove had to be replaced, I decided it was finally time to say goodbye to my yellow wing old refrigerator. It feels like I upgraded my whole kitchen, just by having this beautiful and very functional Refrigerator. I don’t like ice being on the outside of the door. It’s a very convenient Storage inside the freezer door. And I absolutely positively love Best Buy and I will not buy appliances anywhere else. I made a mistake with my first refrigerator purchase. I bought one with the freezer on the bottom . It was far too small for me. I did not like at all having to take everything out of the freezer to find what I was looking for. And I literally had to give away food and eat food because it was much smaller than my former freezer. This was completely my error. But Best Buy without a single question swapped it out for the one that I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extra large capacity, works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great making ice with no problem and lot's of storage

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Modern Style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this item give my kitchen a moder style very elegant

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great name,Very good for the price,lot of space.lot of drawers and t Racks,beautiful interior lights. bright

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best sales rep and he helped me decide which fridge was the best. But no pressure. My fridge is so nice, huge and efficient. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge! The capacity is amazing, and the settings are spot on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Minimal look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful minimal streamline aesthetic! Ice maker is very convenient as well!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best spacious fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge has ALOT of space and is roomy fits everything and a lot of extra especially the freezer. The ice machine is small and on the door instead of taking up the freezer space. Enjoy the fact there are no handles, its clean looking and a very good upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great refrigerator with simplistic design.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice refrigerator with space designed very convenient for organizing things in both sections. It has simple and durable design, with reasonable pricing. I strongly recommend it anyone who doesn't want water tap and ice maker on the door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Products and Professional Delivery Crews

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product wise, on point, no issue, my fridge works as advertised. As it should, it is new. The delivery and installation went flawless. The delivery crew were professionals. However, I did encounter an issue with my "water line" setup. I needed a water line installed to run from my sink to my fridge. But for some technical reason they could not, so I had to hire a plumber. Keep in that I did attempt to confirm the required service with customer service rep, to begin with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    SAMSUNG 28 CU. REFRIGERATOR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got it this weekend and for now is looking good the delivery also was excellent I'm using it without the ice maker since the waterline was too far from the refrige but we decided to have it like that, and we are not having problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice, simple fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No frills fridge. Works great. Only issues are the handles are awkward and the doors require a nudge to fully close.

    No, I would not recommend this to a friend