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Customer Ratings & Reviews

$1,099.99
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The comparable value is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 1033 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent overall performance, amazing storage space, and sleek design of the 28 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate its tremendous size and quiet operation, as well as the optimal temperature control and bright lighting. However, some customers have reported issues with the freezer performance, and concerns about the finish being prone to scratches and showing fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,033 reviews
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Love my Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best looking fridge ever. Very quiet and roomy too.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great second fridge with lots of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great second fridge. Works flawlessly. Great design. Lots of storage. Highly recomended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a second fridge/freezer and it is a very good product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Big fridge with why-fi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge, lots of space and nice features. I have no idea what the point of the wi-fi is, all it does is let you know from anywhere what the temp inside the fridge is. We had to take the doors off to get it inside the house, so be warned it will not fit through standard doors. The only down side is with the handles being on the inner sides of the doors, you have to be careful if you're trying to open one while the other's closing. I've caught my fingers a couple of times. It's not that bad, just annoying.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there JadedPirate, I would like to congratulate you on your new Samsung Refrigerator and thank you for sharing your feedback. I am glad to see that you are enjoying your new appliance. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Ice and space

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont have to worried about space our forgetting to leave the door open. Ice maxhine is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , worth every penny. Very spacious on both sides.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Couldn't hook up ice maker (no water line there), still it's flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Simple modern and exactly what we were looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love the layout and space. It's simple, modern and exactly what we were looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Looks beautiful works good...but...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it when I first got it. Had issues with frost build up but Samsung came through and fixed it. It's working fine now. I had a French door before and I really wanted simplicity...which I feel I did get, but I didn't know the freezer fed off cooling to the fridge part and anything you put at the bottom shelf freezes a little. I had to do rearranging in the fridge so my veggies stopped feeezing but its not a big deal. Overall I like it but didn't like that I have to jeep my veggies at the top...oh wells.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Evelyn, I see you are experiencing some concerns with your Samsung Refrigerator freezing items in your Samsung Refrigerator. I understand that you have resolved the issue but I would like to provide you some helpful information to ensure you get the best results. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001030/
      We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Good basic fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using in the garage replace a dying 25 year old fridge. Seems like a mid tier quality but basic refrigerator. Don’t have it hooked up to generate ice. I do like that the fridge has multiple vents on every shelf to evenly cool the contents. Have yet to accidentally freeze anything yet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best fridge we've had to date

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the biggest fridge we've had to date and absolutely love it. So much room for activities! We prep a lot of meals, and can easily leave a week or more of them for 2 people in separate containers/shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Ref

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It look like a stainless. All part are woking well.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my friends said i wouldn't like a side by side but i love it. It was way more room than my old standard refrigerator. Only thing i don't like about it, is that it shows up finger prints really bad. But that just lets me know I need to wipe it down. lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Works great and the customer service was awesome they took there time and went over every detailed about the refrigerator. I loved how the delivery set up was smooth and they took there time and explained how everything works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works but it’s not the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is okay it gets the job done. The doors are a little wide and you have to open them all the way to fit something like a pizza box in it. The k my issue was with the delivery it was missing a foot and both Best Buy and the manager of the store didn’t give a care. I even purchased the extended care plan for 150$. Disappointed by the chico store manager she is rude and lazy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We appreciate you sharing your overall experience. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day!

      Chrystel Samsung

  • Pros mentioned:
    Capacity
    Cons mentioned:
    Finish

    Rated 4 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pricey but very roomy. The stainless does show alot of finger prints

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Baa dass fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge. Ice maker with no water dispenser. Perfect size. We love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful appliance. Great upgrade for us, lots more room. Not too much cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    N/a

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service the person that helped us he is very nice and definitely a lot of patience.the fridge is dojng great! We got it with one missing container from the freezer and I haven’t had a chance to go back and get it was dealing with family at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator it looks so nice and there’s so much space.

    I would recommend this to a friend