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Customer Ratings & Reviews

$1,099.99
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The comparable value is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 1033 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent overall performance, amazing storage space, and sleek design of the 28 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate its tremendous size and quiet operation, as well as the optimal temperature control and bright lighting. However, some customers have reported issues with the freezer performance, and concerns about the finish being prone to scratches and showing fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,033 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    quiet and roomy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it for two weeks, it runs quiet and has plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and simple look with no protruding handles, door hinges on top are larger than i had noticed but just moved things around we kept on top before

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Ideal fridge for your basement/garage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge for the price is a good value for your money. My old fridge died after 20+ years and I needed a cheaper alternative. This fridge is very quiet and ideal for the 2nd fridge for your basement/garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love. Especially with the ice maker still inside without being an eye sore on the outside of the fridge! For someone who hates fridge water this was a win!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. The side-by-side style makes it much easier to see what's in the freezer. It's larger size has made food storage much easier. Foods don't get lost in the back as often, so I utilize more of the food before it needs to be discarded.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Samsung 28 cu.ft refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge lots of interior space, looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Great fridge, but freezer portion had issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive and spacious fridge. Great icemaker. Sometimes the temperature as dropped below freezing in the freezer for reasons we have not determined. Our model may have just been a bad one, but the fridge portion has been excellent.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We acknowledge what you went through with your refrigerator. Let us provide the details you need.

      To ensure optimal performance, we recommend setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge.

      We recommend checking the link below for steps to help with your freezer's temperature. Please refer to the option "Refrigerator, Freezer, or FlexZone is not cooling enough" and skip Step 1. Click on the embedded words and watch the video fully for more details.

      Cooling issues with Samsung refrigerator or freezer
      https://www.samsung.com/us/support/troubleshoot/TSG10003479/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150800352) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large space. Live that it has an ice maker and no water

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Refrigerator!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a clean look. Perfect for anyone that doesn't need the ice and water dispenser. Spaciaious inside and bright.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Samsung refrigerator review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We needed a fridge fast and this one was by far the best for the price. It connects to my phone so thats great. Easy to clean. My wife loves the color. Keeps things nice and brisk. I have some more time before i make the decision to switch but im pretty sure this fridge will be in our family for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The level of customer service I received from the beginning to the end of my purchase and delivery was phenomenal. It's a great addition to my kitchen after our old refrigerator showed signs of not operating properly. I have nothing but good things to say about my purchase. Thank you for great customer service and products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this side by side fridge. Still learning the smart features but the storage and temp controls are awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Side by side refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity side by side. Easy access to both frozen and refrigerated foods. Hated bending down to get at the frozen foods

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent Refrigerator!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and great looking Fridge. We didn't need or want the Ice Maker and Water Dispenser in the door and we're very please with the size and amount of space in it. My only negative would be it would be nice to have a cheese tray or something pull out in the middle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Decent fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Didn’t need the water line and it fits nicely in the area you specify. Got cold very quickly. App is tricky, be sure you get that figure out on first try if you care about the phone app.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Very large space in both refrigerator and freezer. Finish does not show fingerprints on the exterior. Very quite while running. Good solid seal on doors. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    my new fridge after 12 years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    may fridge works perfect the only complain is the ice maker doesn't fill out quick and a takes a long time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Winner against other brands and standout at the $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last fridge was an LG. Never seemed right. Died. We’ve had LG TV’s and Samsung TV’s Samsung always won the which is better battle. Have had kenmore and other staple brand fridges. This one so far is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery good product happy customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing refridgerator. Ive had it for 1 month and have had zero issues. Plus the wifi capabilities makes this even better.

    I would recommend this to a friend