Customer Ratings & Reviews
- Model:
- RS28A500ASR/AA
- SKU:
- 6447149
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the product's excellent overall performance, generous capacity, and sleek design. They also appreciate its convenient size, quiet operation, and useful features like temperature control and an ice maker. While generally positive, some customers have noted minor concerns regarding fingerprint resistance, shelf adjustability, and the durability of the finish. A few isolated instances of physical damage upon delivery were also mentioned.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
great Sansung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this refrigerator for 1.5 months so far. It keeps the food cold and does not freeze the food when I placed it next to the freezer side. My old Kenmore refrigerator tended to do that.
I would recommend this to a friend - Pros mentioned:Capacity
Great looking and works great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this refrigerator as an open box and it is perfect for my needs. The added smart options with this weren’t what I was looking for, but it is nice to have.
I would recommend this to a friend - Pros mentioned:Overall performance
Andrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Nice I am happy with it. Unfortunately it did not fit where my old one was, I had to put it a on different spot. But will definitely recommend, i love Samsung products.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator/freezer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The nicest refrigerator I've ever had. Thinking about buying anothe one.
I would recommend this to a friend - Pros mentioned:Capacity
Spacious and easy to clean
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yhis fridge has a lot of room and the clean up of the fridge is easy you just slide the drawers out and wash the and easily to slide back in. The side shelves as well pop out easily to wash and put back.
I would recommend this to a friend Love
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted a fridge without water dispenser. The ice maker takes up minimal space and works great. It's also easy to leave disconnected and not use if one chose. I like being able to control everything from my phone. The smartthings app works great.
I would recommend this to a friend- Pros mentioned:Overall performance
Perfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our fridge, easy to open and cools and freezes just right
I would recommend this to a friend - Pros mentioned:Capacity
Samsung refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge recommended to everyone, bought it as a spare one to store more foods with a lot of space inside
I would recommend this to a friend - Pros mentioned:Overall performance
Love the outlet store
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the best buy outlet store. Got a great deal on a refrigerator. Everyone in store is friendly and helpful. Outlet store is always my first stop when I need an appliance.
I would recommend this to a friend - Pros mentioned:Design
Great fridge, but freezer portion had issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Attractive and spacious fridge. Great icemaker. Sometimes the temperature as dropped below freezing in the freezer for reasons we have not determined. Our model may have just been a bad one, but the fridge portion has been excellent.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
We acknowledge what you went through with your refrigerator. Let us provide the details you need.
To ensure optimal performance, we recommend setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge.
We recommend checking the link below for steps to help with your freezer's temperature. Please refer to the option "Refrigerator, Freezer, or FlexZone is not cooling enough" and skip Step 1. Click on the embedded words and watch the video fully for more details.
Cooling issues with Samsung refrigerator or freezer
https://www.samsung.com/us/support/troubleshoot/TSG10003479/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150800352) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
- Pros mentioned:Overall performance
Working out in the garage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked well over the past year. Has been used in the garage without any issues. So far, so good.
I would recommend this to a friend - Pros mentioned:Design
Samsung Side by Side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new side by side refrigerator. It is so sleek and easy to find my food inside, easy to organize. I am so happy with my Samsung Refrigerator/Freezer.
I would recommend this to a friend - Pros mentioned:Design
Great fridge with no external water dispenser
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we love this fridge. We didn't need an external water or ice dispenser, so this fits the bill. Great amount of space. Nice clean look.
I would recommend this to a friend - Pros mentioned:Capacity
S
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing equipment and also have a lot space inside
I would recommend this to a friend - Pros mentioned:Overall performance
Good quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator! It’s going in 3 years and I have not had a problem yet with it.
I would recommend this to a friend home service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i had a problem with the settings. after the delivery men turn on and stated that the alarm would reset after one hour. the problem continued for the weekend. i then called for a factory serviceman , and was quoted one to two weeks before service would be sent. I was called the next day, by some one from best buy to stop and see what the problem was, He was in less than 10 mins, fixed the door wiring corrected the problem.
I would recommend this to a friend- Pros mentioned:Capacity
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE,LOVE, LOVE THIS REFRIGERATOR!!! It has so much space and you can keep your refrigerator so organized where you can see what’s run out
I would recommend this to a friend - Pros mentioned:Capacity
Samsung fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good condition and spacious fridge !! Drop off was on point and workers were very friendly.
I would recommend this to a friend - Pros mentioned:Capacity
Great Roomy Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fridge but it is a bit HUGE. When I measured the space I had thought it would fit just fine but when opening the right door it wouldn't open all the way. Had to cut the wall. The fridge is nice and big and I love it more everyday! Thanks HD, y'all delivered again for us!
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung hasn’t let me down yet. This is a super solid fridge that does everything I need it to do at a very fair price. Extremely happy.
I would recommend this to a friend