Customer Ratings & Reviews
- Model:
- RS28A500ASR/AA
- SKU:
- 6447149
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the excellent overall performance, amazing storage space, and sleek design of the 28 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate its tremendous size and quiet operation, as well as the optimal temperature control and bright lighting. However, some customers have reported issues with the freezer performance, and concerns about the finish being prone to scratches and showing fingerprints.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
AFrighreator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In time Very good Recommended for any one who have family!
I would recommend this to a friend - Pros mentioned:Capacity
Great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price and holds a lot of food. Very happy so far.
I would recommend this to a friend - Pros mentioned:Size
Unique
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modern & very spacey. Made a good choice on this one
I would recommend this to a friend Excellent Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for - I wanted a fridge that didn't lose half the door space for a water dispenser/ice cube maker. It still has an ice cube maker, but it's small and still leaves a lot of storage space available. The inside of the fride/freezer is very spacious and I've had no issue with storing food inside.
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall experience sales rep customer service was excellent salesman was very knowledgeable on product very friendly and helpful will be back again to buy more appliances in the future
I would recommend this to a friend- Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service good delivery good appliance would recommend
I would recommend this to a friend - Pros mentioned:Overall performance
10/10
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. It works great and so far no issues.
I would recommend this to a friend - Pros mentioned:Overall performance
It's a beauty!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful looking and highly functional refrigerator.
I would recommend this to a friend So far so good. Sleek looking.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer range can be as low as -8°F. You will notice how large it is when you transfer your food from the older frig. So much more space because you have a small ice maker and not water dispenser. Without the water dispenser there are no holes in the door so it also high efficiency.
I would recommend this to a friend- Pros mentioned:Capacity
Nice fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good storage and easy to use controls. Nice lookingHard to level
I would recommend this to a friend overall good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.highly rated appliance with features designed for modern kitchens. but limited shelf leveling
I would recommend this to a friend- Pros mentioned:Size
Bad engineering/design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So this is my second attempt with this fridge... First one didn't work at all from day one (wouldn't cool). Tech verified it was defective and swapped it out. Replacement will not make ice. Water exit that fills the ice tray is frozen shut. Just terrible design. Don't get this fridge. Two stars for appearance and space lol.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Knowing the ice maker's efficiency saddens us. Let's boost its performance.
To ensure optimal performance, we strongly advice setting the temperature to 0 °F (-18 °C) for the freezer, and 37 °F (3 °C) for the fridge.
Please read through this guide below to get the ice maker's diagnosis. Also, watching the YouTube video and the embedded link about the "Test button" and "Other ice dispenser guide" (if any) are recommended for further details.
Samsung ice maker is not making any ice:
https://www.samsung.com/us/support/troubleshooting/TSG01001014/
I have also shared this link to help the ice maker from being frozen over. Read "Ice maker is frozen over" and click the embedded link.
Ice maker is frozen over:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146517408, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Overall performance
I would definitely recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was the perfect choice for what I needed.
I would recommend this to a friend Amazing buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious and sleek. Love the ice maker and French doors.
I would recommend this to a friendSamsung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the space of this refrigerator easy and all items accessible to you Best choice ever! Easy to see the panel control. live love and enjoy it!
I would recommend this to a friend- Cons mentioned:Fingerprint resistance
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is really nice but it is no way fingerprint resistant. And somehow, I cannot get all the plastic off.... There is also a small knick on the door that looks like the finish is peeling off
I would recommend this to a friend - Pros mentioned:Overall performance
OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worth what you pay for it no more. Reviewer requires I had 17 more characters STUPID
I would recommend this to a friend - Pros mentioned:Capacity
Big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i recently bought a new house with a beautiful counter depth frig/freezer that perfectly matched the kitchen. unfortunately, it's only a measly 21 cu. ft. (16 and 5) which isn't enough volume to really work with. So i bought the 28 cu. ft. Samsung for the garage. it's a beautiful appliance with a huge freezer and spacious refrigerator compartment that really make meal planning much easier. my only complaint is that it tripped every code required ground fault interrupter that it was plugged into to include two brand new ones on dedicated circuits. Hmmmm. keep refrigerator or be code compliant? no problem, i replaced the GFI with a standard outlet and all is well with the world.
I would recommend this to a friend Hard work for a fridge install.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery people did an exceptionable job. They had to remove two interior doors of the house and the doors on the fridge. Hats off to them !!
I would recommend this to a friendMy review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyed doing business with best buy. I like way delivered my refrigerator the delivery staff was very nice and professional. They took tome the make sure refrigerator fit in my door way and home. I will buy again omline it was a very good experience.
No, I would not recommend this to a friend