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Customer Ratings & Reviews

$1,199.99
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The comparable value is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 1035 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, generous capacity, and sleek design. They also appreciate its convenient size, quiet operation, and useful features like temperature control and an ice maker. While generally positive, some customers have noted minor concerns regarding fingerprint resistance, shelf adjustability, and the durability of the finish. A few isolated instances of physical damage upon delivery were also mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,035 reviews
  • Rated 5 out of 5 stars

    Great new fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge! Delivery was prompt and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Unique

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern & very spacey. Made a good choice on this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for - I wanted a fridge that didn't lose half the door space for a water dispenser/ice cube maker. It still has an ice cube maker, but it's small and still leaves a lot of storage space available. The inside of the fride/freezer is very spacious and I've had no issue with storing food inside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service good delivery good appliance would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's a beauty!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful looking and highly functional refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. It works great and so far no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sleek and beautiful refrigerator and freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very roomy refrigerator and freezer. Well lit to easily see food. Deep door shelves. Easy to read temperature for refrigerator and freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    AFrighreator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In time Very good Recommended for any one who have family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good. Sleek looking.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer range can be as low as -8°F. You will notice how large it is when you transfer your food from the older frig. So much more space because you have a small ice maker and not water dispenser. Without the water dispenser there are no holes in the door so it also high efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation advance notice was sent along with reminder. The installation crew was professional and on time. Good experience starting from store visit, purchase process and delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I would definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was the perfect choice for what I needed.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 3 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is really nice but it is no way fingerprint resistant. And somehow, I cannot get all the plastic off.... There is also a small knick on the door that looks like the finish is peeling off

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recently bought a new house with a beautiful counter depth frig/freezer that perfectly matched the kitchen. unfortunately, it's only a measly 21 cu. ft. (16 and 5) which isn't enough volume to really work with. So i bought the 28 cu. ft. Samsung for the garage. it's a beautiful appliance with a huge freezer and spacious refrigerator compartment that really make meal planning much easier. my only complaint is that it tripped every code required ground fault interrupter that it was plugged into to include two brand new ones on dedicated circuits. Hmmmm. keep refrigerator or be code compliant? no problem, i replaced the GFI with a standard outlet and all is well with the world.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage and easy to use controls. Nice lookingHard to level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall experience sales rep customer service was excellent salesman was very knowledgeable on product very friendly and helpful will be back again to buy more appliances in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed doing business with best buy. I like way delivered my refrigerator the delivery staff was very nice and professional. They took tome the make sure refrigerator fit in my door way and home. I will buy again omline it was a very good experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The size is perfect and the color is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth what you pay for it no more. Reviewer requires I had 17 more characters STUPID

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and sleek. Love the ice maker and French doors.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Bad engineering/design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is my second attempt with this fridge... First one didn't work at all from day one (wouldn't cool). Tech verified it was defective and swapped it out. Replacement will not make ice. Water exit that fills the ice tray is frozen shut. Just terrible design. Don't get this fridge. Two stars for appearance and space lol.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Knowing the ice maker's efficiency saddens us. Let's boost its performance.

      To ensure optimal performance, we strongly advice setting the temperature to 0 °F (-18 °C) for the freezer, and 37 °F (3 °C) for the fridge.

      Please read through this guide below to get the ice maker's diagnosis. Also, watching the YouTube video and the embedded link about the "Test button" and "Other ice dispenser guide" (if any) are recommended for further details.

      Samsung ice maker is not making any ice:
      https://www.samsung.com/us/support/troubleshooting/TSG01001014/

      I have also shared this link to help the ice maker from being frozen over. Read "Ice maker is frozen over" and click the embedded link.

      Ice maker is frozen over:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146517408, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung