Customer Ratings & Reviews
- Model:
- RS28A500ASR/AA
- |
- SKU:
- 6447149
Customer reviews
Rating 4.7 out of 5 stars with 1035 reviews
(1,035 customer reviews)Rating by feature
- Storage Capacity4.9
Rating 4.9 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Design4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the product's excellent overall performance, generous capacity, and sleek design. They also appreciate its convenient size, quiet operation, and useful features like temperature control and an ice maker. While generally positive, some customers have noted minor concerns regarding fingerprint resistance, shelf adjustability, and the durability of the finish. A few isolated instances of physical damage upon delivery were also mentioned.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
fridge purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.salesman was friendly and informative..delivery men were great, polite and helpful, installed new fridge and moved old fridge to garage..awesome experience.
I would recommend this to a friendRated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service .. very professional and on time delivery
I would recommend this to a friendRated 5 out of 5 stars
Samsung - 28 cu. ft. Side-by-Side Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great side-by-side refrigerator. It has 3 times more freezer space than my old top freezer, and 2 times more space than my old refrigerator. YES I WOULD RECOMMEND THIS PRODUCT TO ANYONE.
I would recommend this to a friend- Pros mentioned:Capacity
Rated 4 out of 5 stars
Samsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator Very spacious I do recommend it
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking and cools well.we are overall happy with it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Commentfordamoney, I would like to congratulate you on your new Samsung Refrigerator and appreciate you for taking the time to post your review. We are happy to see that you are pleased with your new machine. We want to welcome you to our family and appreciate the choice of Samsung in your home. ^Brad
Rated 5 out of 5 stars
New Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales folks are extremely helpful, delivery went so smoothly. Highly recommend Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product & delivery was amazing!!! The staff in store we amazing as well!!
I would recommend this to a friendRated 5 out of 5 stars
New Samsung for downstairs bar area
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything except the ice maker is perfect for the bar fridge. The ice doesn’t stay separated…melts and sticks together
I would recommend this to a friendRated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice samsung refrigerator dual doors very space full inside smart with Wi-Fi happy with the purchase highly recommended
I would recommend this to a friendRated 5 out of 5 stars
I love it!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge with plenty of space. I absolutely LOVE it!
I would recommend this to a friendRated 5 out of 5 stars
Perfect for a garage refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's exactly what I was hoping for. Only wish the bottom drawers in fridge and freezer were larger. But I love the shelves and no handles for the garage. I will not be using the ice machine.
I would recommend this to a friendRated 5 out of 5 stars
Claudia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of space! I love it! It’s easy to clean and it’s perfect for my garage!
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The deliver was on time and we are loving the new refrigerator
I would recommend this to a friendRated 5 out of 5 stars
Plenty Space!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, tons of storage space. No ice maker/water dispenser means I get to store my own ice, which is good because I have no water connections anyway.
I would recommend this to a friend- Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Wonderful Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this refrigerator. It looks great, is extremely quiet, and is very roomy.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really loving it so far! Looks so nice in my kitchen, reminds me if I leave the door open, no issues with temp
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there MB721, I congratulate you on your new Samsung Refrigerator choice and appreciate the great feedback. We are happy to see you are loving your new machine and welcome you to our Samsung community. ^Brad
Rated 5 out of 5 stars
Great all around
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Great price. Great delivery. Great to be a total tech member
I would recommend this to a friendRated 5 out of 5 stars
Samsung Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious fridge with convenient spaces to divide all the groceries. Fridge have wifi connection so you can receive messages if is open or close and control temperature.
I would recommend this to a friendRated 5 out of 5 stars
Worth to buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth of its value. Reasonable good quality product. Delivery service & installation is very good too.
I would recommend this to a friend- Pros mentioned:Capacity
Rated 1 out of 5 stars
Not Cold Enough
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this fridge 3.5 months ago. The installation was great. This double door style is a very efficient use of its storage capacity. I love how easy it is to organize items inside: Everything else was good. But the fridge is never cold enough. Food goes bad a lot quicker than my other fridges (I have 4) and I use it to store mostly vegetables. I do not keep any protein or dairy products in here. Kinda waste of money and space. I have Samsung TVs and washing machine. Very disappointed with Samsung fridges.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day!
We are glad to know that you are loving the capacity of your fridge. Let us assist you in improving its performance.
If your freezer is not freezing or your fridge is not cooling enough, there are several options for fixing the problem and correcting the temperature.
Refrigerator, Freezer, or FlexZone is not cooling enough
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
What to do if your refrigerator is not cooling:
https://youtu.be/ogwmuhLH4G4
Please check out our guide for what temperature you should set the fridge to, which also covers how to adjust the temperature.
What temperature should I set my Samsung refrigerator to?:
https://www.samsung.com/us/support/answer/ANS00080450/
Where you place food in the fridge can really affect how long the food lasts. Use these tips to organize your fridge and keep your food fresh.
Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
How to properly stock your Samsung refrigerator, and adjust the shelves and bins:
https://www.youtube.com/watch?v=pN8js9mZrXI
Samsung refrigerator maintenance tips:
https://www.youtube.com/watch?v=c2AWSLEBjDM
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145238714) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
















