Customer Ratings & Reviews
- Model:
- RS28A500ASR/AA
- SKU:
- 6447149
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the excellent overall performance, amazing storage space, and sleek design of the 28 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate its tremendous size and quiet operation, as well as the optimal temperature control and bright lighting. However, some customers have reported issues with the freezer performance, and concerns about the finish being prone to scratches and showing fingerprints.
This summary was generated by AI based on customer reviews.
Great Fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge so much I have two! We have one at two of our locations so they get beat up and are holding the line.
I would recommend this to a friendSide by side samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Except for the constant warning of change water filter even after changing it..still shows up again days later...other then that the slow ice dispenser
I would recommend this to a friend- Pros mentioned:Capacity, Overall performance
Loving it so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Very satisfied. Ice machine is convenient. Plenty of space.
I would recommend this to a friend Keeping my food the way I like it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator to say that I went small to get more. This us a lot more easier to move than my old one.
I would recommend this to a friend- Pros mentioned:Size
Organization at it's Best!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful fridge, only reason for the 4-stars is that the shelves in the fridge can't be moved, although the freezer shelves can!?
I would recommend this to a friend HAPPY CUSTOMER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THIS FRIDGE....BUT I THOUGHT IT WAS A FULL FRIDGE AND NOT A SPLIT FRIDGE/FREEZER. THEY NEED TO MAKE ONE THAT IS JUST A FRIDGERATOR!! BUT WE DO LOVE IT :)
I would recommend this to a friendHolds lots of groceries!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new refrigerator. It holds a lot of items, although I haven't read the book about it to know what WiFi has to do with it.
I would recommend this to a friendGood refrigerator for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator for the price. The only drawback is that the ice maker is a bit noisy.
I would recommend this to a friendSamsung Stainless steel refrigerator.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the space and stainless steel exterior. Very happy with our purchase.
I would recommend this to a friend- Pros mentioned:Capacity
Not Cold Enough
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this fridge 3.5 months ago. The installation was great. This double door style is a very efficient use of its storage capacity. I love how easy it is to organize items inside: Everything else was good. But the fridge is never cold enough. Food goes bad a lot quicker than my other fridges (I have 4) and I use it to store mostly vegetables. I do not keep any protein or dairy products in here. Kinda waste of money and space. I have Samsung TVs and washing machine. Very disappointed with Samsung fridges.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day!
We are glad to know that you are loving the capacity of your fridge. Let us assist you in improving its performance.
If your freezer is not freezing or your fridge is not cooling enough, there are several options for fixing the problem and correcting the temperature.
Refrigerator, Freezer, or FlexZone is not cooling enough
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
What to do if your refrigerator is not cooling:
https://youtu.be/ogwmuhLH4G4
Please check out our guide for what temperature you should set the fridge to, which also covers how to adjust the temperature.
What temperature should I set my Samsung refrigerator to?:
https://www.samsung.com/us/support/answer/ANS00080450/
Where you place food in the fridge can really affect how long the food lasts. Use these tips to organize your fridge and keep your food fresh.
Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
How to properly stock your Samsung refrigerator, and adjust the shelves and bins:
https://www.youtube.com/watch?v=pN8js9mZrXI
Samsung refrigerator maintenance tips:
https://www.youtube.com/watch?v=c2AWSLEBjDM
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145238714) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
I like this one!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm looking for the no water station refrigerator. This is just what I want!
I would recommend this to a friendGood service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service! They came on time they installed perfectly and it works so good
I would recommend this to a friendBig fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is large and in charge. It makes large ice cubes and has plenty of room for all my food items.
I would recommend this to a friendSamsung 28 cu ft. Side-by-Side Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really enjoying this Samsung Side-by-Side Refrigerator. It is so spacious and organized very well - the shelving is spaced perfectly.
I would recommend this to a friend- Pros mentioned:Capacity
Almost a 5 star
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleasantly surprised with this fridge. I wanted French doors but needed the larger size. I can fit lots on both sides and it is more organized. The downer is no drawer for lunch meats and cheeses or a specific spot for butter. I also wish I could adjust shelves, but I am doing creative organizing.
I would recommend this to a friend Great value
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great with lots of space in freezer. Doors are detachable to fit through doors.
I would recommend this to a friendGreat Fridge and freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and lots of room. Cooled very fast. Love how it has multi cooling
No, I would not recommend this to a friendSide by Side Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall pleased with this model. Went from a french door to this side by side. Appreciate the organization in the freezer. Ice machine is a bit slow but bucket capacity is decent.
I would recommend this to a friendFridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service and prompt assistance. Good delivery service as well
I would recommend this to a friendGreat Purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator!!! The style goes with any kitchen decor.
I would recommend this to a friend