Customer Ratings & Reviews
- Model:
- RS28A500ASR/AA
- |
- SKU:
- 6447149
Customer reviews
Rating 4.7 out of 5 stars with 1033 reviews
(1,033 customer reviews)Rating by feature
- Storage Capacity4.9
Rating 4.9 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Design4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the excellent overall performance, amazing storage space, and sleek design of the 28 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate its tremendous size and quiet operation, as well as the optimal temperature control and bright lighting. However, some customers have reported issues with the freezer performance, and concerns about the finish being prone to scratches and showing fingerprints.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a reliable and good running,and efficiant,the store was easy to look for the refridgerator and other appliances.
I would recommend this to a friendRated 5 out of 5 stars
my new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good product priced the best out of all the big stores. best buy kept me informed of delivery status up to the minute.
I would recommend this to a friendRated 5 out of 5 stars
Love my refrigerator thank you
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent User friendly Works easily and great drawer space Thank you Samsung
I would recommend this to a friend- Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Spacious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my new refrigerator. It’s spacious, quiet and looks great.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Best choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this deal, the price is really good. So glad.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious, very modern clean look . Everything looks organized once its full of food really liked it.
I would recommend this to a friendRated 4 out of 5 stars
Value for price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious and easy to accommodate various grocery items, Temperature maintenance is good so far.
I would recommend this to a friendRated 5 out of 5 stars
owner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new refrigerator! Lots of room in it and I love the lighting and the large vegetable drawer
I would recommend this to a friendRated 5 out of 5 stars
Great fridge for good value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have the exact same frige in kitchen and it really reliable.
I would recommend this to a friendRated 5 out of 5 stars
Appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery people friendly and efficient. Love my new appliances and great price on the stove and refrigerator
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really love this new refrigerator! The only thing is hard to get the ice out. It’s a good deal though!
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Bigger on the inside!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is a bit like the Tardis- it holds much more than it would seem from the outside. The recessed ‘handles’ keep the front cleaner, and the stainless steel stays fairly fingerprint free. Ice machine is quiet- entire ‘fridge is quiet. So far sooooo good!
I would recommend this to a friend Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice technology for a refrigerator. Should have gotten it sooner
I would recommend this to a friendRated 3 out of 5 stars
Its okay
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay overall. The shelves are stationary and cannot be adjusted. The ice maker is tiny and has difficulty keeping up when the kids are home and all 4 of us are using ice. The freezer constantly has frost on everything.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the disappointment with the ice maker and the freezer that constantly frosts everything, AdrienneJ. Let us assist.
Here is a link to troubleshooting steps when frost forms in the freezer.
Frost in the freezer or refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
Should you need further assistance with the ice maker, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147455956) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Cons mentioned:Finish
Rated 3 out of 5 stars
Not excited to have one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes random noises. Hand marks are visible on the outside surface. Not easy to clean.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Love It.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get nice and cold. Love how you have extra space in the freezer due to where the ice maker is.
I would recommend this to a friendRated 5 out of 5 stars
Spacious
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much space I hardly have enough to fill it. Best investment ever.
I would recommend this to a friendRated 4 out of 5 stars
Spacious
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge did not disappoint. Love the lay out and the space it has.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it very , nice low profile look . Looks very clean
I would recommend this to a friend- Cons mentioned:Fingerprint resistance
Rated 5 out of 5 stars
Mother in law is very very happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new kitchen set for the mother in law after she got her home renovated recently. This side by side fridge is super nice and the bundle packaging discount was even better. Its quite the finger print magnet, but the gloss is shinier than my future.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend




















