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Customer Ratings & Reviews

Memorial Day Deal
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$1,099.99
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The comparable value is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 1033 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent overall performance, amazing storage space, and sleek design of the 28 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate its tremendous size and quiet operation, as well as the optimal temperature control and bright lighting. However, some customers have reported issues with the freezer performance, and concerns about the finish being prone to scratches and showing fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,033 reviews
  • Rated 5 out of 5 stars

    Good appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a reliable and good running,and efficiant,the store was easy to look for the refridgerator and other appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product priced the best out of all the big stores. best buy kept me informed of delivery status up to the minute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my refrigerator thank you

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent User friendly Works easily and great drawer space Thank you Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new refrigerator. It’s spacious, quiet and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this deal, the price is really good. So glad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, very modern clean look . Everything looks organized once its full of food really liked it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and easy to accommodate various grocery items, Temperature maintenance is good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new refrigerator! Lots of room in it and I love the lighting and the large vegetable drawer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the exact same frige in kitchen and it really reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery people friendly and efficient. Love my new appliances and great price on the stove and refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love this new refrigerator! The only thing is hard to get the ice out. It’s a good deal though!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Bigger on the inside!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a bit like the Tardis- it holds much more than it would seem from the outside. The recessed ‘handles’ keep the front cleaner, and the stainless steel stays fairly fingerprint free. Ice machine is quiet- entire ‘fridge is quiet. So far sooooo good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice technology for a refrigerator. Should have gotten it sooner

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay overall. The shelves are stationary and cannot be adjusted. The ice maker is tiny and has difficulty keeping up when the kids are home and all 4 of us are using ice. The freezer constantly has frost on everything.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the disappointment with the ice maker and the freezer that constantly frosts everything, AdrienneJ. Let us assist.

      Here is a link to troubleshooting steps when frost forms in the freezer.

      Frost in the freezer or refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator

      Should you need further assistance with the ice maker, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147455956) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Cons mentioned:
    Finish

    Rated 3 out of 5 stars

    Not excited to have one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes random noises. Hand marks are visible on the outside surface. Not easy to clean.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love It.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get nice and cold. Love how you have extra space in the freezer due to where the ice maker is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much space I hardly have enough to fill it. Best investment ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spacious

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge did not disappoint. Love the lay out and the space it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very , nice low profile look . Looks very clean

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Mother in law is very very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new kitchen set for the mother in law after she got her home renovated recently. This side by side fridge is super nice and the bundle packaging discount was even better. Its quite the finger print magnet, but the gloss is shinier than my future.

    I would recommend this to a friend