Customer Ratings & Reviews
- Model:
- RS28A500ASR/AA
- SKU:
- 6447149
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the product's excellent overall performance, generous capacity, and sleek design. They also appreciate its convenient size, quiet operation, and useful features like temperature control and an ice maker. While generally positive, some customers have noted minor concerns regarding fingerprint resistance, shelf adjustability, and the durability of the finish. A few isolated instances of physical damage upon delivery were also mentioned.
This summary was generated by AI based on customer reviews.
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint is that we wish the fridge side had 3 smaller drawers instead of 2 large drawers
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it very , nice low profile look . Looks very clean
I would recommend this to a friendSamsung lover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious, I like it. I have not used it but I am happy with the purchase
I would recommend this to a friendSolid Fridge & Solid Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value w/ everything you need. Made very solid and LED provides great lighting.
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great use of space. Looks great in our kitchen! Changing everything to this color.
I would recommend this to a friendIts okay
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay overall. The shelves are stationary and cannot be adjusted. The ice maker is tiny and has difficulty keeping up when the kids are home and all 4 of us are using ice. The freezer constantly has frost on everything.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the disappointment with the ice maker and the freezer that constantly frosts everything, AdrienneJ. Let us assist.
Here is a link to troubleshooting steps when frost forms in the freezer.
Frost in the freezer or refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
Should you need further assistance with the ice maker, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147455956) to help our team pull up your information when you message us.
Thank you.
-Angelica
Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this unit. Wish you could remove the ice maker but otherwise a great product
I would recommend this to a friendNew frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our purchase Very well lit up so you can see everything
I would recommend this to a friendSpacious
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge did not disappoint. Love the lay out and the space it has.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful spacious appliance love every feature on it and extremely happy with my purchase.
I would recommend this to a friendKeeps tripping!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator, since I already own 2 Samsung refrigerators and haven’t had any issues in the past and when my old fridge stopped working I had to replace it. I got this refrigerator installed by Best Buy on 12/18 and one day later it stoped working and kept tripping and I had to reset the switch. I called Best Buy and they were nice and came on 12/21 to replace it with another one. It worked fine for 3 days and now I have the same exact problem happening again. It keeps tripping and I have the reset the switch to make it start. I had to throw so much food since I had to travel and when I came back it wasn’t working and I couldn’t tell how long it had been since it stopped working. Guess, I need to go with a different brand of refrigerator to replace this one with. I am so disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SeemaS, we understand how you feel about your fridge. Allow us to help.
We recommend your fridge is plugged into its own circuit. If you need an extension cord, ensure that it uses only a 3-wire extension cord with a 3-blade grounding plug and a 3-slot receptacle that will accept the plug on the appliance.
The marked rating of the extension cord should be AC 115-120 V, 10 A, or more. If a grounding adapter is used, ensure the receptacle box is fully grounded.
I have also shared a link to help if you experience electricity tripping on your fridge. Please click on the embedded word.
Refrigerator has no power
https://www.samsung.com/us/home-appliances/refrigerators/side-by-side/28-cu-ft-smart-side-by-side-refrigerator-in-stainless-steel-rs28a500asr-aa/#support
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146697843) to help our team pull up your information.
Have a great day.
^Camille
Samsung Refri
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator with good space to store food. But the staainless steel could be better quality.
I would recommend this to a friendBest Bye
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quarter, Excellent service, Best Buy is the best
I would recommend this to a friendToo Cold A Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator air temperature using 2 thermometers never gets above 32 degrees even when I have set the temperature control to the maximum level of 44 degrees. Some shelves register 26 degrees. Very unhappy since some liquids come close to freezing. Samsung says the air temperature should be 37 degrees.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello marty, we are sorry to hear about any performance issues you may be experiencing with your product. You are a valued member of the Samsung family and your experience matters to me! Thank you for taking the time to share that experience. Samsung is continually improving its products and services, and your feedback is vital to that process. I am including a link to a helpful troubleshooting guide to support your concerns on the temperature (https://bit.ly/3puWqzI). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143957127) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of this refrigerator Otis so modern looking
I would recommend this to a friendSamsung fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a amazing fridge plenty of storage space, however the drawer space is some what limited. Other then that fridge works amazing.
I would recommend this to a friendGreat fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! A lot of space on the freezer! Easy to set up the Wi-Fi
I would recommend this to a friendGood quality worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! We love it. Plenty of storage space. Only thing is that it needs an idea maker.
I would recommend this to a friend28’ samsung refrigerator
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not reliable. Took three days to start functioning. Cease cooling after 1 1/2 years. Thanks Good that i purchased the greek sq 5 years waranty and I was able to return it and get my money back. I purchased a brand new LG refrigerator at Best buy with the reimbursement and also the 5 yesrs waranty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there, EdgarN.
Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
Excellent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is very study. Shelves are nice and very spacious
I would recommend this to a friend