Customer Ratings & Reviews
- Model:
- RS28A500ASR/AA
- |
- SKU:
- 6447149
Customer reviews
Rating 4.7 out of 5 stars with 1035 reviews
(1,035 customer reviews)Rating by feature
- Storage Capacity4.9
Rating 4.9 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Design4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the product's excellent overall performance, generous capacity, and sleek design. They also appreciate its convenient size, quiet operation, and useful features like temperature control and an ice maker. While generally positive, some customers have noted minor concerns regarding fingerprint resistance, shelf adjustability, and the durability of the finish. A few isolated instances of physical damage upon delivery were also mentioned.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great second fridge for big family. Lot of storage
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got great serve & got a great refrigerator Really like the Odessa Store
I would recommend this to a friendRated 5 out of 5 stars
Frig
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice frig, everyone else that had seen it likes it’s design too!
I would recommend this to a friendRated 5 out of 5 stars
Samsung Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we were looking for. Has all the storage we need.
I would recommend this to a friend- Cons mentioned:Fingerprint resistance
Rated 3 out of 5 stars
Leaves prints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its nice but im constantly cleaning finger prints.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand the importance of a pristine-looking refrigerator at home. Let's get the information you need to keep the fridge in tip-top condition.
The link below will give you some tips and tricks for organizing and cleaning your refrigerator to keep it sparkly clean. Please select the topic of best interest to learn more and check the hyperlinks for more information.
Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146465264) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Enough space for any family
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is the best I’ve ever seen outside of a commercial setting. It cooled down completely within a couple hours and when you add many items at once the power cool option is awesome.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Refrigerator review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lots of room! ice maker makes a lot of ice but is a little noisy.
I would recommend this to a friendRated 5 out of 5 stars
Simple but Functional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. The fact that it doesn’t show thumb prints on the door, that’s good. Also, the depth of it, it’s very spacious and I can put majority of big sizes of products such as milk jugs, water jugs etc. without adjusting anything.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great design!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely recommend this refrigerator! Didn't need the ice maker or water in the front door like the others and love there are no handles on the front! Lots of room and love the color! Quick delivery and helpful service when they delivered!
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great buy !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the space and easy cleaning. The great price and size won me over.
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good everythings good with the refrigerator good quality
I would recommend this to a friendRated 5 out of 5 stars
My Samsung refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my kitchen, nice presentation, great capacity good brand
I would recommend this to a friend- Pros mentioned:Capacity
Rated 4 out of 5 stars
Descent fridge for rec room.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge at an ok price. Old fridge conked out in basement. Very limited selection of fridges(like everything else these days.) Was what was available in french door and bigger fridges were a little to expensive. Had to settle for black instead of silver. Can't put many large items in a side by side, but this works really well for a rec room fridge. Descent fridge.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Ms.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer size is perfect. Wish it had 3 drawers in refrigerator.
I would recommend this to a friendRated 5 out of 5 stars
Happy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!! Perfect price! It had a lot of space.
I would recommend this to a friendRated 1 out of 5 stars
Poor customer service
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered and posted for all of my appliances at Bestbuy in the store 9 months ago. I asked and made sure that my new house was serviceable and they could ship my appliances to my new home. They said they could. So I prayed for those services, shipping and installation. They called multiple times between today and 9 months ago affirming the installation date and address saying everything was good. Today they called me, 3 weeks before the insulation date, saying they could not install or ship my appliances to my house because my house is outside of their service zone. I have talked to multiple people today and no one can fix this issue. Needless to say, I'm not happy that I now I have to figure out how to ship and install my own appliances right before I'm going to move. Very dissatisfied with customer service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Rated 4 out of 5 stars
Lots of space
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker stopped working for a couple days not sure what is going on
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
AMAZING!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. The black stainless steel has a very elegant look. Also, i noticed how food is lasting longer due to all around cooling and temperature control.
This review is from Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Woun’t disappoint
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price! Good quality sound and comfortable ear piece
I would recommend this to a friendRated 4 out of 5 stars
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice but too narrow and needs more drawers to store
No, I would not recommend this to a friend
















