Customer Ratings & Reviews
- Model:
- RS28A500ASR/AA
- SKU:
- 6447149
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the excellent overall performance, amazing storage space, and sleek design of the 28 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate its tremendous size and quiet operation, as well as the optimal temperature control and bright lighting. However, some customers have reported issues with the freezer performance, and concerns about the finish being prone to scratches and showing fingerprints.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice fridge. Not many amenities to it though. Very base.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. Thank you for loving the product despite the issue that you're having. Thank you very much for your feedback on our Samsung - 28 cu. ft. Side-by-Side Refrigerator with WiFi and Large Capacity - Stainless steel. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Reference Number: 1144705939
Have a great day.
Melardo
- Pros mentioned:Design
I recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room on all shelves! Usually you have a shelf that is too small or awkward nope not fridge! Love it’s sleek design and absolutely love how fingerprints wipe right Im off with a wipe of soap and water!
I would recommend this to a friend - Pros mentioned:Capacity
Nice fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this fridge delivered a few weeks ago. So far so good, very roomy, nice and modern. Quiet too. Being able to integrate this into Samsung SmartThings and Google Home is a nice perk.
I would recommend this to a friend - Cons mentioned:Shelf adjustment
Wish Shelves Were Adjustable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Experience with Best Buy was excellent. I ordered without being able to "touch" inventory, it was shipped to store after order. Everything is fine with the important exception that the shelves are not adjustable. That aside, an excellent experience.
I would recommend this to a friend Love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance! The my only wish is that the storage on the freezer door be a bit bigger
I would recommend this to a friend- Pros mentioned:Noise level
Works well
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and is pretty quiet. Ample shelves for easy storage. The only issue is that vegetables get frost bite if stored too close to the back of the fridge, hence the four stars.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Williegaloo, I want to congratulate you on your new Samsung Refrigerator and appreciate you providing a review. I want to give you a helpful guide on the best locations to store your vegetables. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001030/
Welcome to our Samsung family and thank you for choosing us. ^Brad
- Pros mentioned:Size
Side-by-side Samsung 28 cu. ft. Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a Samsung 28 cu. ft. side by side refrigerator as a model that would fit in my kitchen, wanted a side by side, black finish and not a long wait to deliver. After learning how to adjust the temperature, all is working fine.
I would recommend this to a friend Good purchase!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase. This refrigerator is huge! Love it!
I would recommend this to a friend- Pros mentioned:Design
Clever Design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very modern Refrigerator with clever designed shelves /door awesome ! Freezer has a nice setting feature that is easy to use .
I would recommend this to a friend - Pros mentioned:Size
Samsung 28 cubic feet side by side refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is real happy with her new refrigerator. It is perfect in size, excellent decor, perfect colors, and great spacing.
I would recommend this to a friend get a long warranty or buy something else
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.get it with the extended warranty or buy a different product/brand it worked fine for the first year, started making a grinding noise after the warranty was over, i tried the forced defrost, left it unplugged with the doors open for 12 hours, noise went away and came back in a few hours then it started to rev up and down like crazy so i had to get a tech to check it out, they said it was the fan, i was quoted 470 dollars to fix it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello EdwinR,
We understand the importance of having a functioning refrigerator in our home. Should you proceed with having your refrigerator repaired, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150802498) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
- Pros mentioned:Capacity
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are vety please with this fridge . Its very roomy and i love the door shelves.. the ice maker is in the door so you have an extra shelf Which is was I needed
I would recommend this to a friend - Pros mentioned:Capacity
roomy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so much room - great visibility with the clear glass shelves and so much extra room with out the water dispenser
I would recommend this to a friend Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great price, only was dent while delivery
I would recommend this to a friend- Pros mentioned:Design
Very good appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Design is very simple. Price is very good. Space to store something is wider. I think this refrigerator is perfect for my family.
I would recommend this to a friend - Pros mentioned:Capacity
Samsung refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Samsung refrigerator. It is deep and has a lot of space. The finish on the outside shows no fingerprints from all my kids. Love it!
I would recommend this to a friend - Pros mentioned:Size
Samsung Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the quality and size. Salesman was excellent and delivery was flawless. An easy transaction and excellent service all around
I would recommend this to a friend Best fridge I've ever had
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the extra space!! I had a fridge that wouldn't get cold and had just bought in it and this fridge is always cold and I love the app!!
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good appliance. It keeps everything as cold as I like it. Being able to adjust the temperature from my phone is my favorite feature.
I would recommend this to a friend- Pros mentioned:Capacity
Good Frig
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful frig and excellent controls. Obviously very large but fits in normal space. Only just delivered so not too much info yet.
I would recommend this to a friend