Customer Ratings & Reviews
- Model:
- RS28A500ASR/AA
- SKU:
- 6447149
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the excellent overall performance, amazing storage space, and sleek design of the 28 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate its tremendous size and quiet operation, as well as the optimal temperature control and bright lighting. However, some customers have reported issues with the freezer performance, and concerns about the finish being prone to scratches and showing fingerprints.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Awesome
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this unit works great I would recommend it, great
I would recommend this to a friend - Pros mentioned:Size
Satisfied
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is just what we needed. Perfect size.
I would recommend this to a friend Fridge delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge was damaged twice when delivered. After 3rd times, delivery guys finally delivered without having dents.
I would recommend this to a friendBrand response from Samsung
Posted .Hello MaiV,
Thank you for choosing us for your appliance needs.
Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you!
-Angelica
- Pros mentioned:Overall performance
refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice looking refrigerator, very nice color inside and out
I would recommend this to a friend Not seal and problems with the all around cooling.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The third fridge with the same problem. This equipment has problems in the refrigerator door gasket area. The door does not seal well and causes condensation on the top inside. Also in this one, do not disperse the cold as it is supposed, that it cools around it, it only cools it in the center.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Luigi2379, we can understand that this has been a frustrating experience. Thank you for taking time to review your product. We are doing our best to improve the quality of our products. I am including a link to a troubleshooting guide to support your concerns on the cooling issue (https://bit.ly/3nGxBkT). In addition, here is a link to a guide to assist you with the door seal (https://bit.ly/3Cijl63). If you require further assistance, please feel free to reach out to our support team directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143708734) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
- Pros mentioned:Size
Nice Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very roomy Fridge nice finish will recommend.Geek Squad great.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there fatride, I would like to congratulate you on your new Samsung Refrigerator. I am glad to hear you are loving the space on the unit. As always, we thank you for choosing Samsung in your home. ^Brad
- Pros mentioned:Capacity
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is great. Plenty of space for everything. Very happy with it.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great refrigerator . Great delivery. Professional, friendly careful.
I would recommend this to a friend Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge and love the space in door compartments
I would recommend this to a friendGreat fridge for our garage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Lots of storage on both sides! Looks very sleek too!
I would recommend this to a friend- Pros mentioned:Capacity
Great Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of space in both refrigerator and freezer section.
I would recommend this to a friend - Pros mentioned:Design
Samsung Fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase! Love the sleek design.
I would recommend this to a friend - Pros mentioned:Overall performance
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service, Affordable products, Satisfied with the experience
I would recommend this to a friend - Pros mentioned:Overall performance
Very good service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy is no.1 costumer service and i like samsung
I would recommend this to a friend - Pros mentioned:Overall performance
Must have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I made for my kitchen in 2021. Perfect
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Eveie999, congratulations on your new Samsung Refrigerator. I am happy you were able to make the perfect purchase for your home. We are so thankful you choose to be a part of our Samsung family. ^Brad
- Pros mentioned:Capacity
Slick fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious and I like the sheik design, very stylish.
I would recommend this to a friend - Pros mentioned:Design
Roomy where it counts the most
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY spacious inside but surprisingly small total footprint.
I would recommend this to a friend - Pros mentioned:Capacity
My new refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Good quality refrigerator. Lots of room inside.
I would recommend this to a friend - Pros mentioned:Design
Ice marker won’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Design was great unfortunately the ice maker didn’t work. BB replaced it to me for a different model same brand and it is working excellent!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there, George! We are happy to know that you are using a Samsung refrigerator. We are saddened about the experience with the refrigerator and congratulations on having a new replacement unit.
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145441767) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Overall performance
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks geeat, runs great, exactly what we expected.
I would recommend this to a friend