Customer Ratings & Reviews
- Model:
- RS28A500ASR/AA
- SKU:
- 6447149
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the product's excellent overall performance, generous capacity, and sleek design. They also appreciate its convenient size, quiet operation, and useful features like temperature control and an ice maker. While generally positive, some customers have noted minor concerns regarding fingerprint resistance, shelf adjustability, and the durability of the finish. A few isolated instances of physical damage upon delivery were also mentioned.
This summary was generated by AI based on customer reviews.
fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice fridge, the price was better than any other place we shopped at.
I would recommend this to a friendMrs.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator did not fit. But had really pleasant delivers and contractor. Pleased with Service.
I would recommend this to a friendFridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered quickly. Drivers were SUPER early. Love the lighting in the fridge.
I would recommend this to a frienddon't waste your money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy shelves in freezer are to small and fall out called best buy and Samsung. Samsung said it was a cosmetic issue and they will not warranty it
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your disappointment about the fridge not meeting your standards, DianaR. We want to speak with you to hear about your overall impressions of your fridge and discuss options for how we can help you with your unit.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147699763, to help our team pull up your information when you message us.
Have a great day.
-John
Cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great. Easy to control from phone so that you know it is working. Cooled down very fast
I would recommend this to a friendUpright Refrigerator/freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upright Refrigerator/freezer has two (2) dents on freezer door. Still waiting for a replacement.
No, I would not recommend this to a friendDon’t recommend
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked for two years. They won’t accept proof of purchase from Best Buy. I would not recommend buying an appliance from Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ChristyM, we understand your disappointment about the fridge. We want to speak to you directly and get more information about your fridge for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147734899) to help our team pull up your information.
Have a great day.
^Camille
(BEST) BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product Reasonable Priced Professionally Installers
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, so much my new fridge, i in love with the color
I would recommend this to a friendReally nice refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice refrigerator. Black stainless is gorgeous. A bit pricey considering that there were no real bells and whistles beyond WiFi that we'll probably never use.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there BethL, I would like to congratulate you on your new Samsung Refrigerator. I am glad to hear you are enjoying your unit. I appreciate you taking the time to give us feedback. We welcome you to our Samsung community. ^Brad
Love Samsung Appliances!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung appliances are reliable and Samsung smart technology is always leading edge.
I would recommend this to a friendCauses short circuit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am going to return this newly purchased fridge. We have not used this because it causes short circuit twice. I had to reset the plug in switch everytime and it already happened twice since we got it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, RiaVBF.
We are here to assist you with your newly purchased refrigerator so you can enjoy its features.
You can get your refrigerator back to working condition by checking a few things around your home, like the circuit breaker. Please visit this link for the initial steps to be taken.
https://www.samsung.com/us/support/troubleshooting/TSG01109708/
You can also find more details on page 49 of the user manual:
https://downloadcenter.samsung.com/content/UM/202102/20210216063222924/DA68-03958P-00_RS5300T-ND__EN-MES-CFR__USA.pdf
Please get in touch through these channels for further assistance:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145754309) to help our team pull up your information when you message us.
Have a wonderful day!
—Vannesa
Samsung fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good installation. The drivers backed in our driveway wrong and got the truck stuck. We got them out so no tow truck would have to be called
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Samsungfridge, I am glad to hear you had a great installation of your new Samsung Refrigerator. I appreciate you taking the time to share your feedback with us. We thank you for continuing to be a part of our Samsung family. ^Brad
Disappointed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second Samsung refrigerator. The first one lasted a week and the ice maker broke. This one is started having freezer issues on month 6. I am beyond frustrated!
No, I would not recommend this to a friendBest delivery service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best delivery service they actually bring my fridge to my basement
I would recommend this to a friendIce maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker does not work in this refrigerator..
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how disappointing your experience with the ice maker. Let's help you, BethF.
To fully troubleshoot the ice maker and elevate how it performs, we recommend performing the troubleshooting steps from the link below and selecting the topics related to your ice maker experience. Kindly watch the YouTube video and visit the hyperlinks for additional help.
Samsung ice maker is not working:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148931040, to help our team pull up your information.
Have a great day!
^Chrystel
VERY NICE FRIDGE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THE LARGE ICE BUCKET!!!!!! SLEEK WITHOUT HANDLES TOO.
I would recommend this to a friendNice one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good but sometimes makes weird noises.not too quiet
I would recommend this to a friendReplaced my 25 year old frig.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of storage space. I like how easy it is to see everything.
I would recommend this to a friendDied within 14 months.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely dead within 14 months. Glad I had Best Buy care package. WiFi never worked either not that I need it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Tommybo, we understand the importance of a functional fridge. We want to gather more information to determine the best way to help.
I have also shared your warranty for more details.
Warranty
https://www.samsung.com/us/support/service/warranty/RS28A500ASR/AA/
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146788120) to help our team pull up your information.
Have a great day.
^Camille