Customer Ratings & Reviews
- Model:
- RF32CG5900SR/AA
- SKU:
- 6546222
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the overall performance, capacity, and many features of the 30 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub. Customers also appreciate the design, size, ice production, and screen quality. The connectivity is also a plus, allowing users to find cooking recipes. However, a few customers have noted concerns about the noise level.
This summary was generated by AI based on customer reviews.
where to fix
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for almost a month and still cant get the water despenser to work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of a working water dispenser to enjoy a glass of water. Allow us to help you with this.
Below is a link to help you diagnose why the water dispenser is not working. Please click on the embedded words and watch the video included.
Samsung refrigerator water dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-does-not-dispense-at-all
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Have a great day.
^Camille
Samsung sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice cubes despenser stopped making ice and drips water freezer stopped working. It is 4 years old.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand that you are disappointed with your refrigerator not providing the best experience. Let us help.
This is a link to troubleshoot your broken ice maker; please select the appropriate step and click the embedded text.
Samsung ice maker is not working.
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
Here is a link for troubleshooting steps for your leaking refrigerator; kindly choose the one that matches and click the embedded words.
Water leaks in a Samsung refrigerator.
https://www.samsung.com/us/support/troubleshoot/TSG10003766/
The user manual can be found below; please refer to page 64 for instructions on how to troubleshoot your freezer that stopped operating.
User manual.
https://downloadcenter.samsung.com/content/UM/202405/20240531054058993/FDR_RF6500C_3Door_F-hub_MANUAL_WEB_DA68-04752R_EN-MES-CFR_240529.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149635177) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Refrigerator not working for over a month
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is ridiculous. Our refrigerator cost over $3000 and it suddenly stopped working and we have had a technician come look at it four times already with different remedies and none have worked. We went through the holiday without a refrigerator and now they’re saying we have to go through the new year without a refrigerator. While we have our mother here from Florida who was displaced this is ridiculous! We purchased and purchased all of our appliances through Samsung but I promise to never deal with Samsung again!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jennifer, we understand the frustration if, after four repairs, the fridge is still not fixed. We want to speak with you directly to provide an update on the service technician's visit and discuss the options available for repairing your fridge.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148012612) to help our team pull up your information.
Have a great day.
^Camille
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item cost too much to stop working on a few years. I purchased this in 2020 and last month, It just stopped cooling. And samsung wants $200 just to come out. Really
No, I would not recommend this to a friend