Customer Ratings & Reviews

What a great refrigerator, it's large and spacious for ally groceries

Fridge is big with plenty shelf’s, shelfs on the door are big deep and fits alot.

Wish the shelves were a little bit deeper for more taller things but it’s pretty nice otherwise

Haven’t been able to use it yet since we did not get approval to move into new house yet. Ice maker works though.

I suppose the fridge itself is nice. This is more of a review of Best Buy's delivery and customer support practices. The first fridge was delivered with a broken plug. Ok, this happens. There was no follow-up from Best Buy. I had to call to reschedule, and the next date was another week away. It certainly was not pleasant to deal with another week without a fridge, but we managed. The delivery guys put the fridge together, but left most of the plastic film and tape in place. They also left while an alarm on the fridge was going off, even with the door closed. I asked them if this was because the fridge was still warm and cooling off, and they agreed. It turned out that the door sensor was not properly installed. I called Best Buy twice about this, with promises of a follow-up that never came. I had to go online and figure out the issue myself, which involved me removing the door hinge cover and attaching the door sensor, which was just dangling. Best Buy does not seem to care about properly installing brand new appliances. They seem to stop caring once your card is billed.

It's a great fit for our needs. It has a separate freezer section, which is what we were looking for.

It is a perfect refrigerator, it is very large and spacious, it has enough space and its freezer is excellent

Great products. It has almost 31 cubic feet of room! Amazing quality

We are extremely happy with this refrigerator. There is plenty of room for everything.

It seems like a really good product. It's very easy to use. So I'm still satisfied with everything.

This refrigerator has been the worse nighmare I ever had, I purchased about a year in a half ago and three weeks later it stopped working and they said I couldn't return it because the return policy was two weeks and the five year warranty I purchased no good at the time because since it was in the year manufacture warranty I had to deal directly with Samsung, after two months of back in forward with out a fridge it was finally swapped because they couldn't fix it. A year later the same thing, I been waiting for two months with three different techs from Best Buy and a third party company trying to fix the fridge and still waiting for parts. The customer service they have is helpless, nobody knows anything, they dont have a supervisor to check on them, they dont have the equipment to diagnose the problem so they start guessing with the first possible issue and is an ongoing situation until they figure it out or give up, In the mean time here we are with out a fridge. "Warranty" I dont think is worth it.

Very nice product, i like the style, big space, can accomodate a lot of stuff.

I love it! Looked small from the outside but it has so much space inside. Really happy with my purchase.

Refrigerator worked great for 3 months then ice machine stoped working properly. Then a month later the freezer followed by the refrigerator stoped cooling. Now i have been without a properly working refrigerator for the past 3 months. I had such high hopes for Samsung being that I love their other products but i will not be purchasing another Samsung fridge.

Love it, so much room. Easy operation seamless delivery. Best deal on a fridge Black friday.

Good refrigerator, only complaint is shelves are in awkward locations and some cannot be adjusted, unlike other samsung refrigerators we have had

I love that the refrigerator has so much room inside, very spacious!

Paid less than I expected to so I was very happy with our purchase.

Very nice customer service and delivery service personnel. Plus we love our new refrigerator.

So much room! Great lighting! The small ice cubes are also very nice thing!