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Customer reviews

Rating 4.6 out of 5 stars with 803 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 803 reviews
  • Rated 5 out of 5 stars

    Great fridge lots of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this Fridge... its big and roomy so you do not have to cram everything into it to make it all fit! wife is very very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with our purchase. Such an upgrade for our family. There’s so much space for everything. Joe helped us pick the perfect one. Great service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Big Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great and big like we need, I just wish the shelves were a little bit more adjustable. It's hard to have more than 2 gallons of milk/water anything in there. But overall we love it!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid this fridge at all cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our fridge stopped working while on vacay. We thought this one would be great. . . good ratings, delivered quickly and inexpensive considering the cubic feet. The fridge was delivered and it seemed like everything was good. The shelve lay out options suck! The fridge worked for about 2-3 weeks it suddenly stopped making ice. A week later the freezer completely stopped working. It took FOREVER to talk to anyone via Samsung. I thought we had 30 days to return or exchange but turns out we only had 15 days. I had to troubleshoot, power cycle and text with 4 different representatives over 15 hours before someone would request a repairman come out. Turns out the delivery people tilted the fridge the wrong way and caused the oil to get into parts of the freezer that make it stop working. So after waiting two days for the repair man to come out, check the fridge and another four days for him to get the parts. We finally have the fridge and freezer working. Definitely not something someone should go through after only owning a fridge for one month.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello WhitneyQ,

      We understand how you feel about the issue with your first fridge, and we are glad it has been fixed. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    spacious inside. delivered on time. easy to set up. good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    . Best Buy has always made iit easy to buy latge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was wonderful The man that helped me was well informed about the products. He made transaction go very smooth I was in and out of the store very quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still lose some space do to ice maker system. But all in all we really like this frig. Over other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shiny and large

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we needed in a large family. Although it was difficult to get thru the doorways, it still fits right in to our kitchen nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator! It’s very roomy and we just love how spacious it is, the many compartments makes organizing food easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys were great very helpful and patient. Even though they were closing they didn’t rush us out. I found their service impeccable. Thank you Jaylon and the manager.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an open box trying to save some $ but the unit didn't work so after trying to fix through a video call l was told to return to the store This time I got a new fridge delivered after 3 days because the truck broke down anyway the ice maker didn't work so I had to go back to the store and i had a second fridge delivered this time everything seems to be good. Horrible experience

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi FranzW, getting your fridge set up took a few extra steps, and we’re glad you stayed with it while everything came together. Input like this helps us continue improving both our products and the overall experience.

      Thank you for taking the time to share your feedback.

      Khristine
      Samsung Care Samsung

  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly reccomend this refrigerator to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size. We have a big family so the storage space is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Boys of Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men were wonderful. Courteous, careful. Didn’t mess up my Yard even though the grass was soaked. I recommend Best Buy to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our needs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. We didn’t want a bunch of bells and whistles for our refrigerator. This fit our needs perfectly. Very spacious. Nice icemaker too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung fridge - spacious w/ one design flaw

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space. The “pull out” drawer in the center requires both doors to be open all the way. You can’t simply open the top lid because the water filter is in the way and if you pull too hard, you’ll break it. Not ideal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge it’s so big!!! Perfect for my family of 7

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a product of excellent quality. Highly recommended. Great internal space and looks beautiful in my kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. Very nice storage and love that it does not get fingerprints all over it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. Does smudge though which it is suppose to be smudge resistant I thought

    I would recommend this to a friend