Customer Ratings & Reviews
- Model:
- RF32CG5100SR/AA
- SKU:
- 10886273
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Robin
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No concerns with this product it came in great packaging
I would recommend this to a friendAppliance appreciation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this refrigerator! It has so much room.
I would recommend this to a friendnever again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will never buy a Samsung product ct again! no ice, freezer quit, leaks from bottom so water all over floor!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand the dismay of dealing with a leaking refrigerator, no ice, and a freezer that quit. Let us help.
We have provided a link to help troubleshoot an ice maker that does not produce ice. It also includes additional resources to help when the fridge is not cooling enough, the refrigerator door is not closing correctly, frost forms in the freezer or refrigerator, water and ice dispenser, steps for replacing the water filter, instructions for testing or resetting the ice maker, refrigerator error codes (if any) and a video to watch from start to finish.
Samsung ice maker is not making any ice:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice
Here is a link to help when water leaks from the bottom of the refrigerator. The resource contains another link about leveling the refrigerator.
Leaks under the drawers, under the fridge, or other areas:
https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-under-the-drawers-under-the-fridge-or-other-areas
You may also refer to the user manual for other recommended actions when the ice maker does not make ice. See page 81.
https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf
Lastly, below is a video link you may watch until the end in maintaining the ice maker.
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148436907) to help our team pull up your information when you message us.
Thank you.
-Angelica