Customer Ratings & Reviews

Great fridge with plenty of space and it looks really nice

I owned a similar refrigerator in So CA before I moved to Oregon. I missed it terribly! I did not want a door water dispenser (I have a filtered water system in my sink) or a door ice maker, as I use little ice. Having the ice maker in the freezer is perfect. The frig is sleek, very roomy, and fits my needs perfectly!

Works great. Perfect size for the family. Plenty of space. Love the two different types of ice.

This is my second 32 cu ft refrigerator love the size and this refrigerator has a better lay out then my first one. My family also like this refrigerator lay out also will never go back to sa small refrigerator and it very quiet and also at a great price if you have the space for this size refrigerator you will nit be disapp

[Employee of bestbuy] Very Spacious Refrigerator. The appearance is very elegant l.

Beautiful fridge enough room for our family of 4, very quiet

Going from your standard top freezer, lower fridge this was the perfect upgrade. I was a little hesitant with the size, definitely a little larger footprint but now the fridge isnt full of our dogs stuff with our people food snuck into thenextra space, plenty of room for all now! The app was odd to setup, but easiest just using the link on the door jam of the fridge. It is noce to know if your teenager left the door open while you are away, that has happened more than once and the call to tell them to go back home and close the fridge has helped them not do that anymore! Only one complaint, we do not use the icemaker, but there is a small plate above what would be the ice drawer, so if you load the ice drawer with other stuff that sticks above the leel of the drawer it gets knocked off or stuck. Easy enough solution we just use that drawer space for flat meat packages. Overall, great price and size of this fridge. Not for a small space for sure, but if you need alot of space and dont care for flashy display screens and door ice, this is the perfect one.

After third dead compressor in my 9 years old LG fridge, I decided that it was a time to buy a new refrigerator. After thorough researching I decided to give Samsung a chance. At first, fridge was spacious and looked good but had much cheaper feel than my old LG (lighter doors, not as smooth rolling of drawers etc) but, well, as long as it works, I am fine with it. It worked great the whole first week, then I noticed that ice is melted together in the large chunk and my icecream felt too soft. I placed termometer to both fridge and freezer compartment and noticed really wide fluctuation in temperatures in both compartments but the freezer was started to go down the hill very quickly - after a week temp in freezer did not go below 18 F (although it was set at 0 F). I called Best buy and they send a tech to my house the next day. He recommended not to go into repair (thank you Paul for that advice BTW) but request exchange since I was still under 15 days return policy. Best Buy processed replacement with no problem and got a new fridge in no time. What do you think? this fridge's freezer was not cooling below 18 F for 3 days after installation (and did not produce any ice). I filled it with water bottles (as was recommended by tech not to keep fridge empty and let it reach and maintain the temp. I did not help. Ok, that was enough, I returned the fridge to Best buy and purchased a different brand. Best Buy was very prompt in processing return and picked the freezer in timely manner. So, I suggest to stay away from this fridge if you do not want to shuffle fridges to and from your house on weekly basis.

Top of the line appliance... very large... commercial size capacity

I love how spacious the refrigerator is. The freezer is deep where you can store a good amount of food. Also, the ice maker is awesome because it makes big ice and nugget ice. Both of best worlds.

Beautiful and very silent. Spacious and very good temperature control.

Yes people give this fridge a bad rap because it's not counter depth. Don't buy this if you need counter depth. We have no complaints we love all the extra room. We never run out of space. The app is easy to use and change the temp on the freezer and fridge.

Runs quiet. Took a couple of days to make first batch of ice, then it has been doing great since. Makes small amounts of ice per day, but has 2 ice makes which makes it better. Purchased without water and ice despenser, love not having mess to worry about.

Easy use, lot’s of space. Cooling great. Delivery employees were very helpful.

This refrigerator was an excellent choice, it has so much room and is very well built. It looks sleek and will look good with any kitchen decor.

Love the room in this fridge. First bottom drawer freezer and living the design. 2 ice shapes are nice add. Small door shelf on right is only off thing but I found a use for it

This fridge cool and keeps everything well stored. Very spacious.

This refrigerator is large and just what I wanted!! Has ice maker that gas two different sizes of ice.

Exact same situation. They are an eeeevil corporation. Mine went bad after 13 months, 1 month after warranty and the support rep told me that was industry standard for warranty’s and there was nothing she could do. I blew my lid and told her that it’s not industry standard for a brand new refrigerator to go bad after one year asked her if she was was deliberately trying to lose my business forever. She relented and said that they would cover the parts and I would be responsible for the labor. I argued further and she relent it again and said that there rules cover it this one time. Two days later, they reached out to me to try and schedule the repair technician coming to fix the issue. They scheduled a visit almost three weeks out. Since it’s just me, it wasn’t the end of the world. as long as the technician comes over to fix the issue and my refrigerator is up and working again with whatever major issue it has I just wanted to buy a little bit more time and was really peeved that it went out that quick. I have never in my life heard of, nor seen a refrigerator going out that quickly and with that little use before this. The technician comes over… A very clean, cut gentlemen, the most clean, cut appliance technician i’ve ever seen. Who incidentally did not speak a word of English, tried my hardest to understand him and absolutely could not. He told me something that sounded like compressor, handset me a paper to sign, gave me a thumbs up and told me it was good to go. Honestly, I was kind of disarmed because I thought that the issue was actually fixed. He was straight from Korea and I just thought he was a text from Samsung corporate. but I was stupid and I was wrong. Two days later the same thing happened again. I called them and told them that nothing was fixed and. The exact same issue had presented itself. My refrigerator was 67° on the inside. And they sent him out again. This time I got out Google translate and he told me that if it happens again then it’s probably the Evap that’s gone bad. I asked him what he did and he laughed and said that he replaced a connector, i forgot what, but, he held up a car small wire assembly. I asked him why he wouldn’t just replace the Eva right then as I had been waiting another two weeks on top of the three weeks that I initially waited. He shrugged and said,”Samsung won’t *unintelligible*, just call.” I called them back and reported that the same thing had happened again and again there was a multiple week wait. My last conversation with the support rep and with her telling me in a very defeated tone that samsung typically won’t replace a refrigerator until at least 5 to 6 trips have been made by the technician. And the technician is literally instructed to not fix the refrigerator perform major repairs. I have bought and owned five Samsung TVs, a Samsung printer, a Samsung laptop, and many other Samsung products… and was even considering moving from iphone to Samsung for the camera. I will never touch a Samsung product again and do my best to ensure that no one in my social group or family ever purchases a Samsung product again… They are complete garbage and their support is trained and instructed to deliberately wait people out when their products go bad during the warranty. Just to ensure that they don’t have to replace it. I know people often read these nightmare and very intense tie rates and don’t pay much attention to them. Because I’m one of those people that reads angry reviews and shakes his head. But I promise you anyone with a French door refrigerator. It will happen to you too, maybe not at fast, but, not by much. I cannot believe that this is how one of the largest electronics manufacturers in the world handles its business.

I love the refrigerator. I researched it a lot and settled on this one. I did have a couple problems with the picking up the old refrigerator. Turns out it was my fault for not clicking the tab to pick up the refrigerator. Best Buy was great. They actually came back and picked up my old refrigerator for free. I was so happy with them that I went and bought a tablet from them also. My daughter said it's a great tablet.