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Customer Ratings & Reviews

$1,299.99
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Customer reviews

Rating 4.6 out of 5 stars with 803 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's large capacity, overall performance, and ideal size for their needs. Many appreciate the dual ice makers and sleek, modern design, as well as its quiet operation. However, a few customers have reported concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 803 reviews
  • Rated 5 out of 5 stars

    The great big fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge with many pluses. This fridge hold a lot of stuff and stays very cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung French Door Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are loving it. I was a little anxious about the delivery due to some negative reviews i had read, but our delivery went so very well. They were efficient, patient and did an amazing job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy! We’ve had this fridge for a year and the freezer has stopped working overnight twice. Ice cream melted, ice melted, meat thawed, etc. while the digital thermometer read “0 degrees”. Now outside of 6 month labor warranty and Samsung making me pay for their failed equipment.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want to ensure your refrigerator meets all your needs and operates smoothly, PatrickF. Let's help you.

      To fix your fridge, click the link below and the hyperlinks and watch the instructional video for tips.

      The refrigerator or freezer is not cooling at all:
      https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all

      Should a service request be required, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1146623495, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Ms McKinnon

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator highest quality. I love the alarm when refrigerator door isn’t shut all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the capaciy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is huge on the inside. We have a cegetable heavy diet which used to require shopping a few times per week. I haven't gotten the feel for it yet so have never filled it. I belive once a week will be plenty. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 32 cu. ft. Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very roomy and is a great addition to my kitchen. I really like the three door French doors. Best Buy also had the best price for this refrigerator and with the Total membership it made the decision that much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon removing the plastic from parts of inside refrigerator I discovered scratching on the door of the small storage compartment. Is it possible to receive a replacement part? Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung French Door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I love my refrigerator. Very spacious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virtual Appointment w/Appliance Specialist

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just be aware earliest delivery 8 wks from online order thru their appliance specialist. He found the perfect refrigerators for all we had to do is choose between 3 that fit ALL our specifications a wonderful service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. Set up was smooth and efficient. Techs did a solid job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W. C.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this refrigerator purchase and the technology that comes with it. It is a huge improvement over the 25 year old refrigerator it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a couple of weeks but so far we love it! One main plus is the interior size. We dont have the ice maker hooked up but love the ice bin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it, it has a lot space for my family of 6. I have enjoyed it so mucho. Easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always buy this brand because they are very nice and realiable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an open box trying to save some $ but the unit didn't work so after trying to fix through a video call l was told to return to the store This time I got a new fridge delivered after 3 days because the truck broke down anyway the ice maker didn't work so I had to go back to the store and i had a second fridge delivered this time everything seems to be good. Horrible experience

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi FranzW, getting your fridge set up took a few extra steps, and we’re glad you stayed with it while everything came together. Input like this helps us continue improving both our products and the overall experience.

      Thank you for taking the time to share your feedback.

      Khristine
      Samsung Care Samsung

  • Rated 5 out of 5 stars

    Fridge review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice!! Very spacious fridge!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The firdge was in great condition. Customer service was awesome

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid this fridge at all cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our fridge stopped working while on vacay. We thought this one would be great. . . good ratings, delivered quickly and inexpensive considering the cubic feet. The fridge was delivered and it seemed like everything was good. The shelve lay out options suck! The fridge worked for about 2-3 weeks it suddenly stopped making ice. A week later the freezer completely stopped working. It took FOREVER to talk to anyone via Samsung. I thought we had 30 days to return or exchange but turns out we only had 15 days. I had to troubleshoot, power cycle and text with 4 different representatives over 15 hours before someone would request a repairman come out. Turns out the delivery people tilted the fridge the wrong way and caused the oil to get into parts of the freezer that make it stop working. So after waiting two days for the repair man to come out, check the fridge and another four days for him to get the parts. We finally have the fridge and freezer working. Definitely not something someone should go through after only owning a fridge for one month.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello WhitneyQ,

      We understand how you feel about the issue with your first fridge, and we are glad it has been fixed. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Love my new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the room for storage in my new refrigerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantasticly beautiful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 20 cubic foot fridge to this 32 cubic foot fridge and it is gigantic compared to the fridge I had. Also its so pretty! And bright inside! Its great for my family of 3

    I would recommend this to a friend