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Customer Ratings & Reviews

$1,299.99
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The comparable value is $1,889.99

Customer reviews

Rating 4.6 out of 5 stars with 803 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's large capacity, overall performance, and ideal size for their needs. Many appreciate the dual ice makers and sleek, modern design, as well as its quiet operation. However, a few customers have reported concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 803 reviews
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Bad Communication

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product is fine, installed & working great. However my main issue is the lack of communication between Best Buy & customer & delivery. My home does not have the standard valve size for the water & ice maker, which I let the salesman at the store know. He said “the delivery guys will take care of any adapters needed as they always have some on the truck.” The first thing the delivery person said was we don’t have that connection the fridge comes with the standard only. So now I am stuck with a brand new fridge which cannot produce ice untill I spend more money & purchase the adapter. Way to go Best Buy. This is not on the delivery people as they are contractors. This is Best Buy giving false information to sell a product. Also this item is on back order according to Best Buy 3 weeks out but at any other store 3-4 days.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      We know that anyone would be disappointed if they had to endure this experience. Let us help you.

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Great fridge lots of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this Fridge... its big and roomy so you do not have to cram everything into it to make it all fit! wife is very very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bright and Spacious

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is spacious and has bright leds. The drawers are not flimsy like other brands. Really like the stainless steel color and fingerprint resistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    spacious inside. delivered on time. easy to set up. good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Big Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great and big like we need, I just wish the shelves were a little bit more adjustable. It's hard to have more than 2 gallons of milk/water anything in there. But overall we love it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still lose some space do to ice maker system. But all in all we really like this frig. Over other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with our purchase. Such an upgrade for our family. There’s so much space for everything. Joe helped us pick the perfect one. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    . Best Buy has always made iit easy to buy latge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was wonderful The man that helped me was well informed about the products. He made transaction go very smooth I was in and out of the store very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shiny and large

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we needed in a large family. Although it was difficult to get thru the doorways, it still fits right in to our kitchen nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator! It’s very roomy and we just love how spacious it is, the many compartments makes organizing food easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys were great very helpful and patient. Even though they were closing they didn’t rush us out. I found their service impeccable. Thank you Jaylon and the manager.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly reccomend this refrigerator to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size. We have a big family so the storage space is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge it’s so big!!! Perfect for my family of 7

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Boys of Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men were wonderful. Courteous, careful. Didn’t mess up my Yard even though the grass was soaked. I recommend Best Buy to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our needs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. We didn’t want a bunch of bells and whistles for our refrigerator. This fit our needs perfectly. Very spacious. Nice icemaker too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung fridge - spacious w/ one design flaw

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space. The “pull out” drawer in the center requires both doors to be open all the way. You can’t simply open the top lid because the water filter is in the way and if you pull too hard, you’ll break it. Not ideal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. Very nice storage and love that it does not get fingerprints all over it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a product of excellent quality. Highly recommended. Great internal space and looks beautiful in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. Does smudge though which it is suppose to be smudge resistant I thought

    I would recommend this to a friend