Customer Ratings & Reviews
- Model:
- RF32CG5100SR/AA
- SKU:
- 6546219
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's large capacity, overall performance, and ideal size for their needs. Many appreciate the dual ice makers and sleek, modern design, as well as its quiet operation. However, a few customers have reported concerns regarding temperature control issues.
This summary was generated by AI based on customer reviews.
Samsung French Door smart refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great purchase but we are currently having problems with Ice Maker.
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery time fast and convenient im very happy with my Samsung refrigerator
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent condition and at a very affordable price
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge, love the style, a lot of storage
I would recommend this to a friendOwner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator with lots of room. Freezers area is large
I would recommend this to a friendNew ftidge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly in our space. So much room! This model is just what we needed.
I would recommend this to a friendLove the new Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really enjoying the new refrigerator! It was easy to set up
I would recommend this to a friendNeed help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator top left door squeak when opening. Neither Best Buy nor Samsung is willing to help fixing this problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Abdulhussain,
We understand your disappointment with not having the best experience with your refrigerator. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your refrigerator.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150163386) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Install failed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I suppose the fridge itself is nice. This is more of a review of Best Buy's delivery and customer support practices. The first fridge was delivered with a broken plug. Ok, this happens. There was no follow-up from Best Buy. I had to call to reschedule, and the next date was another week away. It certainly was not pleasant to deal with another week without a fridge, but we managed. The delivery guys put the fridge together, but left most of the plastic film and tape in place. They also left while an alarm on the fridge was going off, even with the door closed. I asked them if this was because the fridge was still warm and cooling off, and they agreed. It turned out that the door sensor was not properly installed. I called Best Buy twice about this, with promises of a follow-up that never came. I had to go online and figure out the issue myself, which involved me removing the door hinge cover and attaching the door sensor, which was just dangling. Best Buy does not seem to care about properly installing brand new appliances. They seem to stop caring once your card is billed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand your dissatisfaction with the service provided during the installation of your fridge. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with this purchase and address any concerns you may have.
Have a great day.
-John
- Pros mentioned:Overall performance
Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the refrigerator 12/26/2023 and there were several delays in delivery. No one from the customer support team confirmed a final delivery date, which was 02/06/2024. Corporate did not return my calls related to compensation for the delays. The refrigerator itself is a great product.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
We understand your disappointment about the delivery experience you had. Let us help.
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
New Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious love,love,love all the room. Grands love the baby ice.
I would recommend this to a friendDifficult to clean
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is difficult to clean in the inside i haven find the way to take it apart to clean and is really gross iam wiping it down but doesn't help with the in-between sections is so gross
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your difficulty in cleaning the refrigerator shelf, FatimapC. We're here to help.
Below is a link with helpful tips about cleaning the refrigerator.
Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147476158) to help our team pull up your information when you message us.
Thank you.
-Angelica
Great buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how big and spacious it is! Both the fridge and freezer
I would recommend this to a friendDo your research
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great fridge,but for the price the front should not be delivered with scratches that neither my family or the pushy delivery driver's seem to know how it happened. Made my complaints and of course nothing. Save yourself money by picking it up yourself. Delivery driver's were pushy and left in a hurry when i asked about the scratches.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We're saddened that you had to experience this. To better assist you, please contact our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
Chrystel
Big big big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and huge refrigerator. Nice finish and color.
I would recommend this to a friendGreat Product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! Great price!! Fast Delivery!!
I would recommend this to a friendBest fridge ever, excellent price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is everything, so roomy inside, love the ice maker.
I would recommend this to a friendBest price for this size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for this size. Samsung fredge 32 CF for less than $1.7K.
I would recommend this to a friendNa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious, energy saving, and very convenient to hse
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service they deliver on time and all applies with care
I would recommend this to a friend