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Customer Ratings & Reviews

$1,299.99
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Customer reviews

Rating 4.6 out of 5 stars with 803 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's large capacity, overall performance, and ideal size for their needs. Many appreciate the dual ice makers and sleek, modern design, as well as its quiet operation. However, a few customers have reported concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 803 reviews
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fridge with a lot of space. Highly recommend from a trusted brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product and is a great cuality product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it for the price and they make the delivery for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 32 cu. ft. 3-Door French Door Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery arrived early and they were courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator, i love the all around cooling technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fridge, has a lot of space just what i was needing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Referigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. Like the overall storage space and ice box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious shelves! Nice looking. The light is not very bright. Cheese drawer is very narrow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very big and beautiful refrigerator and freezer. Br a

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for our application and required food storage.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have tech come out and have only had it a day. The freezer door wouldn't stay shut and the left top door was also not working properly. The delivery guys were in a guys were in a hurry to get done. Then it took a week to get someone out to look at it to find out it not fixable and then had to wait another week to get the new one delivered. Very frustrating when your spending 2,000.00 on a new fridge

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ChristineV,

      We'd be more than glad to assist you if you need further assistance after you receive the replacement unit.

      Please feel free to get back to us via the following options:

      1. Samsung: Community smsng.us/Samsung-Community
      2. Facebook: smsng.us/Facebook-Messenger
      3. Twitter: smsng.us/Twitter-Messages

      When you message us, please provide us with this reference number (1146441393) to help our team pull up your information.

      Have a great day,

      -Ernest- Samsung

  • Rated 4 out of 5 stars

    New Kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    French door design allows storage of sheet pans which we love since we love cooking

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for good experience. I any way like samsung. Thanks

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AliS,

      Thank you very much for your observation about our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    big and cold

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large and attractive. The ice maker is slow. Love the two sizes of ice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad, BAD EXPERIENCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator back in Nov. 2023. It was working fine for only 1 year, but then small problems started happening. Ice maker stopped making ice, even after researching for solutions (replace ice filter, turn off then on, etc…) and after trying every solution possible, it still wouldn’t work. After a couple of months on an early morning, my wife and I opened the freezer and everything inside was melted. Meats, Veggies, Sweet treats worth more than $1000 all thrown away in the garbage. Do I recommend it? Absolutely not.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Youssef,

      I can't imagine what you are going through right now with your refrigerator. Let us help.

      Here is a link for troubleshooting steps for your ice maker that stopped working; choose the one that matches and click the embedded words.

      Samsung ice maker is not working.
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/?msockid=08e6a45904c26b1f3477b061055f6aec

      Here is a link to the user manual, kindly go to page 79 for troubleshooting steps for your freezer that is not cooling.

      User manual.
      https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149470042) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 3 out of 5 stars

    Basic frigid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic (3) door stainless steel frigid. NO water to leak. Plastic bins; drawers; No frills. Keeps items cold; Does not keep veggies crisp. Lettuce wilts quickly. Overall good item for the price

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We understand how you feel about your refrigerator's performance. Let us help you.

      To ensure optimal performance, we recommend setting the temperature to 0 °F (-18 °C) for the freezer, and 37 °F (3 °C) for the fridge.

      We would love to speak to you to learn more details about how we could help. Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1147579282) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung

  • Rated 4 out of 5 stars

    Amazing refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing refrigerator. But, it's very slow at making ice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    QUIT COOLING!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Samsung 31.7 cf French door refrigerator the end of November. One week later the freezer QUIT WORKING!!! Lost all of my Food. 2 wks later the whole unit is NOT COOLING!! This is a piece of Junk DO NOT BUY IT!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of having a fully functioning refrigerator in your household, AprilB. Let's get you the help you need.

      To fix your fridge, Please explore the link and hyperlinks and watch the instructional video for tips.

      The refrigerator or freezer is not cooling at all:
      https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all

      Should a service request be required, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1146651868, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves this fridge… loves that it has two different size of ice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good people and service answer all questions I had

    I would recommend this to a friend