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Customer Ratings & Reviews

$3,399.99
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The comparable value is $4,589.99

Customer reviews

Rating 4.6 out of 5 stars with 93 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with AI Family Hub+ for its overall performance, modern design, and useful features like Alexa integration. Many customers find the refrigerator spacious and appreciate the two ice cube options. The refrigerator's connectivity is also a valued feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 93 reviews
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! So many cool features. If techy items are your thing, get this!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    the screen stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the refrigerator, everything was perfect, I love the bottom part, it can be used as a refrigerator or freezer, and it's very spacious, but after two months the screen turned off and didn't turn on again for no apparent reason.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Rosell, we understand the importance of a reliable fridge. Allow us to help.

      We recommend checking this guide if your family hub screen is not working. Please click on the embedded word.

      Refrigerator panel or Family Hub screen is blank or not responding
      https://www.samsung.com/us/support/troubleshooting/TSG01202605/#refrigerator-control-panel-or-family-hub-screen-is-blank

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150239128) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Kitchen makeover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge fits right into my newly remodeled kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Samsung Bespo..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product from samsung its beautifull and strong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved everything about this fridge, to the look and the space. It was everything we were looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one we got didn’t work. We got it returned and a new one and it has been amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Just make sure you measure the space and check the depth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    THE BEST!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS THE REFRIGERATOR THE BEST! IT'S ALL AND THE STORE HAVE VERY FRIENDLY EMPLOEES! 10/10

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a beautiful Refrigerator, I love it, very smart you can connect to you phone and everything but it's very small on the inside. It's made to looks beautiful works for a couple that doesn't cook much. And the AI view It's the worse thing ever, the cameras are pretty bad, the app can't even realize what are you putting there.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      JoseM, thank you for your review of the refrigerator. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). 

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the technology that comes with this fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Refrigerator ever and great service from best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are thrilled with our new refrigerator! It's smart, stylish, and incredibly versatile. However, I rated it 3 stars due to the bad delivery experience. We were informed by BestBuy that we would receive a call or text when the delivery was en route, but after waiting for hours, the call we received was from the driver stating he was already at our home and could only wait for 5 minutes. Unfortunately, I was 15 minutes away, so I had to instruct him to leave the refrigerator outside our garage. It was extremely heavy, and my wife and I struggled to move it inch by inch inside. Adding to the confusion, I received a text an hour after the driver had left, indicating that my item would arrive soon. This sequence of events leads me to believe there may have been a mix-up or miscommunication in the delivery process.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We appreciate that you're thrilled to have your new refrigerator.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 should you need further assistance with the delivery process. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the amazing, modern features of this refrigerator.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This refrigerator is amazing and i truly like the graphics on the screen. The way technology has advanced is astounding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely an upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ice tray! But my favorite feature is that the screen is huge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase . Worth the wait. Thanks !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase, big space inside to storage.Very convenient access to see the products I have from the store. I will recomended

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Samsung bespoke TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty fancy Fridge. Love the features and durability

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went as planed. Great device from delivery and setup

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    FEEDBACK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery and customer service were excellent. very pleased

    I would recommend this to a friend