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Customer Ratings & Reviews

$3,399.99
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The comparable value is $4,589.99

Customer reviews

Rating 4.6 out of 5 stars with 93 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with AI Family Hub+ for its overall performance, modern design, and useful features like Alexa integration. Many customers find the refrigerator spacious and appreciate the two ice cube options. The refrigerator's connectivity is also a valued feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 93 reviews
  • Pros mentioned:
    Design, Screen quality

    Rated 4 out of 5 stars

    Nice Modern Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is pretty cool the asthetic is nice and fits with most modern asthetics. Apart from the style it has cool features like the flex zone and the custom fridge portion. The screen is also pretty sick the only thing i dont like is the AI's capability to recognize food items and the limited selection of apps for the fridge. Besides this the fridge is sick.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance

    Rated 5 out of 5 stars

    Smart Refridgerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, bells and whistles for days. Have really enjoyed the size and functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Best purchase of the year

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator looks pretty and matches our kitchen perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Definitely worth every penny I paid for it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious fridge engineered very well and maximized every bit of space. Love the counter depth feature and the hub was icing on the cake. Able to connect the fridge to all my smart devices including my ring doorbell so whenever someone rings the bell the video automatically appears on the screen. The beverage center is the coolest out of all the brands and i really like the two trays with the two different sized ice cubes. If your hands are full, there are sensors on the fridge that you would just need to tap and the doors will automatically open for you. This fridge goes above and beyond what you will expect out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    App selection

    Rated 3 out of 5 stars

    Love it, but it needs more support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the screen, I love being able to put pictures up and not have the typical mess of magnets. The only bummer is there's not a lot of apps you can use, and for some reason Samsung stopped supporting the ability to look into your main fridge. You can now only look at what's in your doors via your phone

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Sharing your review of the fridge matters. Allow us to help.

      Here is a link to the features and apps your Family Hub fridge can get.

      Family Hub
      https://www.samsung.com/us/explore/family-hub-refrigerator/features/

      Upon checking, this fridge has a feature called AI Vision Inside, which recognizes select fresh foods that you put in and take out of your fridge.

      Please refer to your user manual for more details. Turn to pages 62 to 63, "AI Vision Inside."

      User Manual
      https://downloadcenter.samsung.com/content/UM/202509/20250925100116971/DA68-04752V_T-TYPE_RF9000D_EN_MES_CFR_250806.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151648828) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Cons mentioned:
    App selection

    Rated 4 out of 5 stars

    Beautiful Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator, well designed and tons of fantastic features. I have had several issues however with the technology. Browser updates aren’t supported so streaming is not always dependable as well as a very limited app selection. As a media hub it is lacking, as a fridge it is stellar. It is still brand new so I may update if things change

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it it’s big and beautiful design l recommend

    I would recommend this to a friend
  • Pros mentioned:
    Design, Features

    Rated 5 out of 5 stars

    Bespoke fridge review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetically beautiful equipment as well as very functional in all aspects. Open only the desired door; it allows for energy efficiency and convenience. The tablet-like display is an additional plus. Very happy with the equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool fridge. My second one. The 2 ice cube options are great. Water station is convenient. I would suggest updating the height measurements though. There’s a cover on top behind the hinges that won’t allow you to push you fridge in counter depth. I’ll have to modify my top cabinet to make it fit correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start with, we love the big screen which is much bigger than the previous Family Hub which was abundantly used by kids. There are more features with this product to reduce the smudges like door opening with button click etc.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Screen quality

    Rated 4 out of 5 stars

    O Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it looks aesthetically. You can tell it's very good quality just by looking at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge, but….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it looks and the idea is great but sometimes the screen can be a bit buggy. The camera quality is the only thing I would say is bad about the fridge. VERY hard to see what items are sometimes because of how low resolution the camera is that takes the pictures of the items as they come in and out. If you’re not absolutely dying to have the ai and big screen on your fridge I would say go with the one without the screen. Great idea just a bit ahead of its time I think.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had such a wonderful experience with our purchases at Best Buy at the Summerlin Las Vegas, NV location, all because of Donald! He was always helpful and pleasant to work with. He went above and beyond to help us pick out the right washer, dryer and refrigerator. He made it very convenient for us to shop and pay over the phone which was a great help for our busy schedule. He also helped us with all the available discounts that Best Buy was offering. Overall, we are very happy with the products and services. If you plan to shop for any appliances at Best Buy, don’t forget to ask for Donald. The refrigerator looks great and is working well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful awesome refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. Disappointed with Samsung. They were running a promo where you get an extra set of glass panels for the front in any color you want and as hard as I tried and this many times as I tried, they were always out of colors or I could not get through But the refrigerator is pretty cool! I'm happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased for a new build. We love the sleek design and integrated tech. Also really like the 4 door flex French door design. Great compartment for a beverage center, especially for the little ones at home.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance

    Rated 5 out of 5 stars

    Ultimate Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's functional, efficient, effective and fun. This is the ultimate refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Samsung-Bespoke 23Cu

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed!The refrigerator is awesome!The integration of Alexa and other features are great!Very functional!I recommend to my friends!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice fridge!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a fridge and saw this model at local Bestbuy store, like it’s modern design and especially beverage center!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Family Hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful appliance that really captures the kids attention with the touch screen that they can create art and express themselves. My wife has loaded family photos that scroll one by one on the screen and many times I find myself pausing there to take in some of the very memorable photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge and freezer ice makes good amount and love the automatic pitcher

    I would recommend this to a friend