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Customer Ratings & Reviews

$2,299.99
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The comparable value is $3,149.99

Customer reviews

Rating 4.7 out of 5 stars with 1090 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the beverage center, ice maker, and ample space of the BESPOKE refrigerator. Many appreciate the stylish design and quiet operation, while also noting the effective temperature control. However, some users mention that fingerprints are noticeable on the stainless steel finish and that the white color may appear slightly grayish. A few also expressed concerns about the depth and long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,090 reviews
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great l fridge, easy to use. The multiple types of ice and auto filling water pitcher are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was seamless. Delivery guys were great. Wood recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, very convenient to use and store food the way I'd like to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is 10/10!! This is the best purchase I’ve made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the stainless steel Bespoke Refrigerator last month. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best , most stylish refrigerator ive ever owned. I love the interchangeable panels.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great refrigerator - terrible customer service.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. It's been several months and we still notice every day how easy it is to see everything, and how convenient it is. HOWEVER, I would NOT buy this from Best Buy. I have never had such a poor customer service experience in my life. I hate to say it, because we have been regular customers, but for this product it has been awful. The door was dented upon arrival, and our Best Buy installers said they couldn't install it because of a plumbing problem. So we hired a plumber who came immediately and said there was nothing wrong with the plumbing. From that point on, getting anyone to respond to us to install the refrigerator, replace the damage, etc. was practically impossible. It literally took months to get a response and things still aren't resolved. Bottom line: don't hesitate on the refrigerator, but buy it somewhere else.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear BestBuy clients,

      We understand your disappointment about the overall experience you had. Let us assist you.

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look. It looks very modern and very clean look.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very nice; fridge space was ok but the freezer space is not sufficient. I should have gone with the model that has shelves in the freezer as it allows for easy storing and viewing of items. I returned it after two weeks and exchanged for the model will shelves.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      Thank you for choosing Samsung for your needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day!

      -Ricardo Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking fridge. Very sleek and great storage

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Counter Depth 4 door Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent counter depth Fridge! Love the panels and the colors, family is really happy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ExtremelyHappy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Exceeded our expectations. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the Samsung Bespoke line of appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator—looks good and has excellent features.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing space and design couldn't be happier with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome. The space is great, we went counter depth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looks with space for a big family. 4 boys need feeding and the water dispenser is easy and convenient

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Samsung Fridge is Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Nice layout. Ice maker pure gold.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    C

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Looks great in my kitchen c

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    For a Friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a gift for a friend and she loves it. Her family can’t get enough of the ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Clean, professional look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best looking refrigerator out there! Clean, professional look.

    I would recommend this to a friend