Customer Ratings & Reviews
- Model:
- RF23BB86004MAA
- SKU:
- 6493522
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the beverage center, ice maker, and ample space of the BESPOKE refrigerator. Many appreciate the stylish design and quiet operation, while also noting the effective temperature control. However, some users mention that fingerprints are noticeable on the stainless steel finish and that the white color may appear slightly grayish. A few also expressed concerns about the depth and long-term reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great Fridge!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge!! So glad we picked the fridge I wanted
I would recommend this to a friend - Pros mentioned:Design
Perfect Fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the design and functionality. Fits perfectly!
I would recommend this to a friend - Pros mentioned:Design
Bespoke
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Refridge it’s very contemporary and different looking
I would recommend this to a friend - Pros mentioned:Design
Bespoke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the modern look!! Friends and family love it.
I would recommend this to a friend - Pros mentioned:Overall performance
Did not work from day One
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is without a doubt this is a gorgeous Refrigerator. However, the delivery took what seemed like an eternity. We had to wait 4 months to get this Samsung delivered to our home. The manufacturer was delayed twice. We were using our little daughter’s mini refrigerator for 4 months. Finally, our long awaited Samsung Refrigerator Bestow was delivered. Only to have the freezer not working properly. The freezer was not cold enough for ice maker to work properly and did not keep foods frozen. What a huge disappointment. At last, we had a third party repair personal to service the refrigerator. He found this brand new Samsung to be low on refrigerant. We have to wait and see if it will be functioning properly in the next few days. Hopefully, yours will be working on day one. Gorgeous refrigerator, bad experience.
I would recommend this to a friendBrand response from Samsung
Posted .We understand it is essential to have a working refrigerator to help food stay fresh longer. Let us help you with your unit, AndyY.
Most cooling concerns can be resolved by adjusting refrigerator settings, proper use and care, inspecting and cleaning the door seals, or resetting the refrigerator.
Cooling issues with Samsung refrigerator or freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Recommended temperatures:
https://www.samsung.com/us/support/answer/ANS00080450/
Fridge/freezer does not operate. Fridge/freezer temperature is warm, see page 66. Ice maker does not make ice on page 68. Have a temperature range between 50 °F (10 °C) and 110 °F (43 °C) on page 19.
Manual:
https://downloadcenter.samsung.com/content/UM/202212/20221216131850999/FDR_RF8000B_F-hub_DA68-04402F-01_EN_MES.pdf
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145439801) to help our team pull-up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the refrigerator. The refreshment area is great
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung Bespoke
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator- the salesman was great & the delivery guys
I would recommend this to a friend Samsung Bespoke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. I originally had the standard depth which was very spacious. It stuck out too much for my liking. I now have counter depth and it’s not as spacious but definitely still is great. Ice maker could be a little better as far as the amount when full. Just my opinion. Overall I definitely recommend this fridge!
I would recommend this to a friend- Pros mentioned:Beverage center
Looks nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks really nice. Autofill water pitcher is a nice addition. White panels are not really white, more of a grayish tone.
I would recommend this to a friend Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 recommend I no longer get bottles of water this fridge has a drinking station and it’s amazing it has everything I need and it’s beautiful to loot at.
I would recommend this to a friendDecent fridge when on sale
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Four stars because the ice chest has more condensation that it should have. Otherwise decent fridge for the price. I changed two of the panels for black and navy steel. Blue kitchen theme. Will see how it holds up in a year.
I would recommend this to a friendCool fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, very cool. We have waited to get this one for 3 months, Best Buy came through.
I would recommend this to a friendI will buy it 1000 times more
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it … it is totally worth it. And I like the color because it goes with everything. My kitchen looks stunning…
I would recommend this to a friendMy new investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the colors also the new improvements like it a lot
I would recommend this to a friendAvoid open-box for appliances
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an open-box item. The description mentioned it only had a dent/gauge which at the store they guaranteed it was only physical damage. They never told me that if it had any defects I would get my money back and had to purchase a new one. To my surprise the refrigerator had a cooling issue (mechanical). I lost all my groceries, medicine and had to throw everything away. The fridge would say it had the correct temperatures of 33F and 0F, but a thermometer evidenced the complete opposite. It was a very disappointing situation and I ended up spending more than $2,000 with everything all together because of this damaged open-box that I’m certain was not properly certified to restock so be careful with open-box items for appliances.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JulianR,
We understand the dismay about the refrigerator that does not cool. Let us help.
We have a troubleshooting guide to check the cooling performance of the freezer. The guide includes several helpful tips, such as checking if your fridge is in Sabbath mode, has a power issue, disabling the Cooling Off mode, leveling your refrigerator, setting the recommended temperature, and watching a video tutorial that guides you from start to finish.
The refrigerator or freezer is not cooling at all:
https://www.samsung.com/us/support/troubleshoot/TSG10003479/#refrigerator-or-freezer-is-not-cooling-at-all
You may also check the user manual for other suggested actions when the refrigerator temperature is warm. Turn to page 70.
https://downloadcenter.samsung.com/content/UM/202504/20250411093919642/FDR_RF8000B_DA68-04402B_EN_MES_CFR_250403.pdf
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1151155004 to help our team pull up your information when you message us.
Thank you.
-Angelica
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number to help our team pull up your information when you message us.
Thank you.
-Angelica
Beautiful Bespoke refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new frig! It’s beautiful. Highly recommend. My daughter’s looking to buy one too!
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator The middle door is great for all kind of sodas
I would recommend this to a friendGreat fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the layout and the quality! The drawer is so great! Easy grab items
I would recommend this to a friendSamsung Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display is beautiful at my home. Delivery was great and Ryan at my store was amazing.
I would recommend this to a friendExcellent purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment I’ve ever made. Love this fridge!
I would recommend this to a friend