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Customer reviews

Rating 4.7 out of 5 stars with 1090 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the beverage center, ice maker, and ample space of the BESPOKE refrigerator. Many appreciate the stylish design and quiet operation, while also noting the effective temperature control. However, some users mention that fingerprints are noticeable on the stainless steel finish and that the white color may appear slightly grayish. A few also expressed concerns about the depth and long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,090 reviews
  • Rated 1 out of 5 stars

    Open Box Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was an open box item but, the refrigerator did not cool at all.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      Thank you for purchasing our Samsung product, GretaG.

      We understand the importance of the refrigerator in our daily needs.

      To better assist you with this concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Beautiful design and spacious

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator for its design and space . The ice make and water filter is amazing .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Received damaged item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the refrigerator was delivered, it came with damaged doors

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to inquire about the unit getting replaced.

      Have a great day.

      -John Samsung

  • Rated 3 out of 5 stars

    Pitcher Water Dispenser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a service tech to figure out why the pitcher water dispenser doesn’t work

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day!

      Let us help you get your water dispenser to work with few simple steps.

      When it comes to your water dispenser, you'll want to make sure everything is in working order; otherwise, it may not dispense properly. Please visit these links for assistance.

      Water does not dispense at all:
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-does-not-dispense-at-all

      How to fix your refrigerator's water dispenser:
      https://www.youtube.com/watch?v=XR86_O-ZfFA&t=1s

      There's nothing more refreshing than a glass of nice, cool water, and having a pitcher full of it ready to go is quite handy. If your pitcher's not filling, the solution could be as simple as turning the setting on.

      Autofill water pitcher doesn't fill:
      https://www.samsung.com/us/support/troubleshooting/TSG01201488/

      The instruction specifics in turning on the Auto water pitcher can be found on page 40 of the user manual:
      https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf

      If you require further assistance, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145262841) to help our team pull up your information when you message us.

      Thank you for choosing Samsung. Have a wonderful day!

      —Vannesa Samsung

  • Rated 1 out of 5 stars

    Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was a bust thru did not do anything I was told would happen

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Beverage center, Design

    Rated 5 out of 5 stars

    Bespoke 23cu ft fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek look of this. Water is inside the separate door on the left, allows access to the water pitcher as well as a dispenser. Top drawer can be freezer or fridge, your choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the Samsung Bespoke refrigerator is more than just an appliance—it actually improves your day-to-day routine. It looks great, works even better, and adds a premium feel to your kitchen. Definitely worth it if you want something modern, functional, and different from the standard fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge. Works great, smaller since it’s the counter length but still plenty of room. The beverage center is great because the water is on the inside but you don’t have to open the whole fridge every time you want water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love everything about this refrigerator. The glass doors are so easy to clean with a soft lint free cloth, it doesnt leave finger prints. The interior is spacious and the beverage center is awesome. Love the flex zone drawer too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely meets All refrigeration needs in a stylishly designed kitchen. Pull out freezer drawers along with a pull out, centrally located, meat and cheese storage center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! Enough space inside, beverage center is our favorite! Freezer works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung Bespoke 23 cf ref.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very well indeed. Features are awesome. 2 size ice cubes ice maker, a built in pitcher, water dispenser and that Flex cooler/freezer is really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy for Quality, Price and Function

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are really pleased with our purchase after 4 weeks. Still figuring out what to keep in the middle drawer and at what temp, but love the split open door for filtered water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding decision.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Samsung refridgerator with beverage enter. Love it! Delivery and installation was outstanding. Purchase included a 24 month zero percent financing.Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Product. We love it. Thanks much also for the customer service team, very professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Capacity

    Rated 5 out of 5 stars

    Modern Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Beverage center is great. So mucjh room and functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery service and quality product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best delivery service ever! They took off all the plastics and foams and put everything in ready to use condition for us. They really took their time to make sure we have the best experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Bespoke fridgerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Very big inside. Beverage station is great. Looks sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Still,…. I’d buy it again.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love the 2 types of ice, the built in self filling , filtered water pitcher. Flexibility! The shelves and drawers offer a lot of options. I love the flex drawer. Love the glass panels. Now the not so good…. One plastic bin came cracked, and Best Buy said tough luck. The glass panels are about $400. In total! Ouch! And finally, the doors hinges swing beyond the refrigerator body by 3 inches, so they stick out, and you have to have about 6 extra inches in width to have it function ….open enough to access. In conclusion I’d still buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major improvement on predecessor. Icemaking moved to freezer instead of the space-hogging, breaky old door drop. Water access (faucet and jug) behind a clever "beverage" door. Ice (2 sizes) is small but "real", transparent semi-cubes, not the old ugly white stuff. Drawers and door caddies are bigger, Optional pastel-colored door panels turn the fridge front into cubist art. Temp control dead accurate - so far. I only hope it all keeps working well and doesn't turn into a breakdown basket-case like the old model.

    I would recommend this to a friend