Customer Ratings & Reviews
- Model:
- RF90F23AECRAA
- SKU:
- 6615215
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers value the Bespoke refrigerator's overall performance, sleek design, and modern features. The refrigerator's capacity and size are also appreciated, along with its ice production and quiet operation. However, a few customers have reported issues with water leaks.
This summary was generated by AI based on customer reviews.
The Great Samesung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Great Samsung always make it happen with technology. Love Samsung.
I would recommend this to a friendMr Diaz
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the fridge! the delivery was a total disaster, we paid to get our old fridge taken out, the workers refused to take it, they did not set up the water line correctly, they showed up late for the delivery, they did not show us or set up any features on the smart fridge. Very disappointed with the delivery almost makes me not want to order any future appliances from Best Buy.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand what you've gone through with your refrigerator's delivery. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for further assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to offer input on your overall experience with this transaction and fix the installation.
Have a great day.
-John
Great frig
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome frig get to stream! Love the color salesman Jon was knowledgeable
I would recommend this to a friendvolume issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is awesome, however we are having issues with the sound (volume).
I would recommend this to a friendSamsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is amazing! Perfect look for your kitchen !
I would recommend this to a friendAwesome Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic Fridge!! Install was fast and painless.
I would recommend this to a friendExcellence in service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for a good price, amazing customer service, thank you
I would recommend this to a friendBest Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator so far. Loving the ice machine maker.
I would recommend this to a friendGreat fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we love it and they did a great job delivering it to us thank you
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was exactly what we were looking for and we found it.
I would recommend this to a friendHappy Wife Happy Life!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply amazing. The screen is so big! Wife really like it!
I would recommend this to a friendPerfect refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the space, flexible storage and connect the smart thing app.
I would recommend this to a friendSamsung Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was highly excited to purchase this Fridge. However after only two weeks of owning it. It started having a massive water leak. BestBuy was able to get me a replacement unit a couple weeks later. My biggest complaint is when u spend over 3k on a fridge you expect it to be a quality product
I would recommend this to a friendBrand response from Samsung
Posted .Hello CodyC,
Sharing your honest review of your fridge is essential. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Kimberly
So so
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, futuristic, great tech, already with fridge failure.
No, I would not recommend this to a friendBrand response from Samsung
Posted .FrankyC, we understand your frustration with your fridge. We want to speak to you directly and gather more information about your fridge and the reason it is malfunctioning, so we can better assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151569381) to help our team pull up your information.
Have a great day.
^Camille
It is what it is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fingerprints all over the glass, not that easy to clean, pictures are not clear hard to find the item on phone or screen, feels cheap plastic quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Peter, we understand your frustration with the difficulty of cleaning the exterior panel of your fridge, as well as the unclear or missing pictures. We are here to help.
Please refer to your user manual for tips on cleaning your fridge exterior and troubleshooting steps if the pictures are not clear. Turn to page 77, "Cleaning (Interior and exterior)," and page 91, "The inner view picture looks bulged out or incomplete."
User Manual
https://downloadcenter.samsung.com/content/UM/202507/20250710110512360/FDR_RF8000F_F-Hub_DA68-04835A_EN_MES_CFR_250703.pdf
Here is a guide to help you if some items or features are missing on your Family Hub.
Features missing after Family Hub software update
https://www.samsung.com/us/support/troubleshooting/TSG01212563/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150435785) to help our team pull up your information.
Have a great day.
^Camille
Pending.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting to receive my ítem. Once I receive it ill come back and do an updated review.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Our goal is to assist you at any time. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to address any concerns you may have.
Have a great day.
-John
- Pros mentioned:Overall performance
The advertising is all lies
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is perfect. Bestbuy is the worse to buy something from.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Ernesto R,
We’re happy to know that the refrigerator works perfectly for you. To better assist you with your advertising concerns, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Thank you.
Nicole
Samsung frustrated
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bespoke is not what I expected at all Brand new fridge the Brevarage center door doesn’t open. It’s on recall by Samsung the freezer door is very hard to close. Don’t buy Bespoke
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of a reliable fridge. Allow us to help.
Here is a guide to help you if your freezer door won't close. Please click on the embedded word.
Refrigerator or freezer doors will not close
https://www.samsung.com/us/support/troubleshooting/TSG01001017/#hinged-door-on-the-refrigerator-does-not-close
Please refer to your user manual for the guide and image on the location of the beverage center handle (refer to the letter B). Turn to page 58, "Beverage Center."
User Manual
https://downloadcenter.samsung.com/content/UM/202507/20250710110512360/FDR_RF8000F_F-Hub_DA68-04835A_EN_MES_CFR_250703.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150573907) to help our team pull up your information.
Have a great day.
^Camille
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed refrigerator cause water damage to my home that has taken almost 4 weeks for Best Buy to respond.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Best Buy clients,
To better assist you with your concern, please get in touch with the Best Buy customer service department at 888-237-8289. Call us anytime, 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rodel
Shop elsewhere
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After waiting a week for delivery, the warehouse stated the oben box fridge DIDN'T function (was sold to me as working). Its now been 3 weeks and my money hasnt been refunded.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Joshua