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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 317 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 317 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect counter depth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great, love the style and profile. Delivery was fast and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    REFRI2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great at my kitchen and super cool sleekly style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke 24 Cubic ft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are more pleased than expected with this refrigerator. I would’ve preferred a larger capacity but my kitchen wouldn’t allow for that size of refrigerator. The 24 ft.³ works just fine. The beverage center is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one beautiful piece of a Appliance worth every penny, I love all the features man I'm glad I got this Appliance thank you Best Buys

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Nice Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek - love the clean look. only had for about 3 weeks but so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really easy to apply for the credit card and also find a fridge in our budget. The customer service was also fantastic and helped us load it into the truck. Will do again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just beautiful lol. It’s sleek and has so much storage and organization. I love it! Also the water pitcher has some of the crispest water I’ve ever had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. Plenty of room throughout. The filtered water pitcher is amazing! The water tastes great. There’s plenty of room in the freezer too.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Water dispenser

    Rated 5 out of 5 stars

    Samsung just makes good stuff!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a home 5 years ago that had a built in SubZero fridge. Without totally bashing that brand, there's something to be said about form over function, and I hated everything about that unit's form since day 1. Everything. Let's face it, a refrigerator/freezer's function is pretty simple: keep your food cold and fresh. For that reason form becomes the more important factor, and the Samsung Bespoke counter depth has that in spades. Soft close doors that are well balanced, stay open when you need, rest partly closed if you need, and gently shut when you're done. Ample space, adjustable multi-level shelving, with a unique half-depth shelf to allow taller item storage as needed, roomy drawers, VERY roomy door storage, dual sized ice maker, auto fill pitcher... the list goes on and it all just works drama free. Btw I have well water and the easily replaceable filter works really well, as made apparent by my ice having little to no taste or smell. The small control panel in the unit is simple enough to use, and though I haven't really explored much of the "smart" features, it's nice to know they're there for future use. On top of that and more, it also just looks really nice and modern, yet simple and understated, literally exactly what I'd want from a fridge, besides its obvious purpose which, btw, works flawlessly and quietly! Only small gripes are I wish there were a few more notches of shelf level customization than the few it has, and I wish the 2nd row of drawers could be opened with just one of the 2 doors open. But my solution to that was to put more frequently accessed items in the topmost drawer that can be opened with just one side open. A small compromise for an otherwise fantastic fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Sleek. Fits well. Large capacity refrigerator. Nice that ice maker inside the freezer. Water pitcher fills inside refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser
    Cons mentioned:
    Freezer space

    Rated 5 out of 5 stars

    Best Refrigerator!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. The refrigerator has so much room, and storage space. I was concerned about the freezer space, I bought some organizing bins. We are enjoying the two sizes of ice, and the refillable water pitcher in the fridge. Even my husband keeps commenting on how much he likes the new refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser
    Cons mentioned:
    Finish, Freezer space

    Rated 4 out of 5 stars

    Great buy & service. Wish the freezer was bigger.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I helped my mom order this for her new house. Best Buy has been great to both us and to other family members! We like the autofill water pitcher and the ice maker, and we like that the hand grips to open the door are at the top and the bottom to accommodate users of different heights. I also like the little shelves at the bottom of the doors on both sides that are perfect for storing eggs, and the ice scooper in the freezer is a cute little add. My mom was hoping the stainless steel was more matte than shiny, so she was a bit disappointed with that. She also wishes the freezer was bigger. Randomly, the breaker tripped and it was on a 20, so it shouldn't have in this new house. However, we have had no issues at all since.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser
    Cons mentioned:
    Freezer space

    Rated 5 out of 5 stars

    The quality is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quiet, I can’t hear it running! I returned 2 Frigidaire Gallery refrigerators for quality and damage issues within 30 days. They were absolutely inferior to this Samsung. Even if they had been working perfectly, the Gallery is just not as nice as the Samsung. Interior is beautiful and the self filling pitcher is wonderful. The freezer is on the small size given the space allocated to the ice bins. Sleek glass exterior takes some getting used to, but it looks great in my kitchen. I hope I don’t have to replace this for many years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Water dispenser

    Rated 5 out of 5 stars

    Samsung - Bespoke 24 cu. ft Counter Depth 3-Door

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we purchased the Samsung Bespoke 3 door counter depth refrigerator. We love it! It stores more than we thought it would and it’s designed so we can easily organize and get to everything. The auto fill water pitcher is perfect for our family. No more waiting to fill via a water dispenser. Love the ice dispensing in the freezer compartment. No more ice shooting from an ice dispenser in the refrigerator door, (dangerously) landing on the floor. I highly recommend purchasing this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Size

    Rated 5 out of 5 stars

    Good value, quality for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace an 18-yr-old fridge with a broken compressor. We had a very tight space to fit, but this worked perfectly. The new fridge is much roomier than the old. We like the bottom freezer, the in-door water dispenser, the flat front. It's attractive. Works great. Good price. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Water dispenser

    Rated 5 out of 5 stars

    Great fridge, lots of room, and appropriately pri

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge offers a lot of room inside, very easy to organize, and we love the two sizes of ice! While we didn't initially think we would find great value with the built in pitcher of water, we find we use it all the time. It is super convenient and we love it! If you're looking for a great fridge at an affordable price, you'd be hard pressed to find a better option!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Two years later

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this refrigerator in my home for over two years now and I've been very happy with it. It is extremely quiet, very spacious inside, and I love the auto-fill water pitcher and ice maker. It also just looks really cool. The only mild complaint I have is that sometimes the refrigerator doors don't close all the way on their own. You have to give them a slight push to give them enough momentum to close. Not something you really need to do with any other refrigerator, but not much of a problem either. Customer service was very helpful in resolving a minor issue with the temperature settings when I first installed it and haven't had any issues with that since.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Size

    Rated 4 out of 5 stars

    Good for tighter spaces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge! This has been a good fit for the space constraints we have in our kitchen, without the handles. Been little over a month and we have no concerns with it. Space in the refrigerator for storing veggies and food is good and works for us. We chose this fridge also for its filtered water option, which is great. Some of us prefer water at warmer temperature, and end up having to wait few more minutes before bringing it to room temperature, which in time will be part of a routine. Have not explored all of its features yet. Looking forward to changing the exterior panels down the line.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Water dispenser
    Cons mentioned:
    Finish

    Rated 4 out of 5 stars

    Love it over all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had for a few weeks and love it. So much more space than our other one but still fits in the same space. Kids love the automatic fill water pitcher and the two kids of ice. The only thing that makes it 4 stars is the claim it’s finger sprint and smudge proof. That is not the case. Have to clean it a few times a day.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really nice and clean looking fridge with a ton of space! 10/10 recommended

    I would recommend this to a friend