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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 317 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 317 reviews
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. I really like the water pitcher. Keeps everything cold.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large looks elegant and sleek. Hope it holds up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It has more than enough shelving, two shapes of ice, and the water pitcher is perfect. I wanted to get away from the external water dispenser. This is perfect! Ask the sales person if this model is available, since there was no floor model in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Love this affordable counter-depth refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this counter-depth refrigerator. It’s affordable and the internal presentation and arrangement of the shelves is optimal. The automatic refill pitcher is great for small families, singles, or couples. You would need to consider something a little larger for larger family usage.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Water dispenser
    Cons mentioned:
    Fingerprint resistance

    Rated 3 out of 5 stars

    We love this fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is fantastic! We love it. It got cold super fast and we love the pitcher you can infuse water with and the two different ice shapes. Bigger than we thought it was going to be too. More than enough space for our family of three. Love the smart things feature and the ability to control and check temperature and ice machine. I am only giving it three stars because we bought it open box and the condition was considered “excellent” and there’s a huge dent in the freezer door that we know we didn’t cause. Luckily we want the white panels so we are requesting the free extra ones Samsung provides you so the dent won’t be there for long but unfortunate that Best Buy thinks excellent condition includes a dent the size of a golf ball. Also, fingerprints are very noticeable in the stainless steel so I recommend one of the color panels instead.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Thank you!

      —Vannesa Samsung

  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Sleek and all white beautiful looking

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 weeks in and I lOVE this refrigerator. The space is amazing and so easy to find room for everything. The autofill water pitcher is perfect for filling bottles or just a glass. I'm not used to a bottom freezer but this holds so much. Love the two sizes of ice cubes. Occasionally I have to double check that the door is closed...it's so quiet. French door is the way to go!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    N8ce design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product. Very good design. A lot of space and good size freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Replacement for brand new GE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose this because it could be delivered in 2 days when my 10 day old one went out and I couldn't wait 2 months for the same replacement! So far, so good! Like the layout and freezer space. Love the sleek look of it too!

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Frigid "cool" fridge :)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS FRIDGE! The best part about this fridge is everything! The storage space is incredible and the freezer is wonderful with the built in ice maker. The auto fill water pitcher is my favorite feature that makes me feel like royalty! :) love this thing

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator. The water pitcher refills quickly, so it’s not an issue filling multiple glasses of water. My children are able to write notes or draw on the glass doors with the dry erase marker. One minor issue is keeping the freezer draw open while accessing the ice tray.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Price and options made it an easy choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great fridge for smaller spaces. I love the auto-fill water pitcher that is hooked through my R/O system and the two different sized ice cubes the freezer creates. This fridge is great for 1-2 people, keep in mind that it's only 24 cu. feet. Overall, the features it has for the price point is why it was an easy choice for my current kitchen. Buy a warranty, appliances DO NOT last these days!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first refrigerator for my new home and I love it. All my appliances and electronics are Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Counter depth is deceiving

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this refrigerator is counter depth, it still sticks out about 4 inches from the cabinets on either side. The doors are very thick. If you want a refrigerator that sets flush with cabinets to the right and/or left, this is not the refrigerator for you. This refrigerator is nicely setup on the inside. The ice maker makes 2 different shapes of ice at the same time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Great white wonder

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek look and easy to clean doors. Water pitcher is super, it is easy to hold and refills very quickly. Wouldn’t change anything about this frig.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer space

    Rated 4 out of 5 stars

    No frills frigerator with a unique look sm. frzr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase a Samsung after knowing how many issues they've had regarding refrigerators over the years. However, this model has the ice maker within the freezer and has no door-front water/ice capabilities so I think it is likely to be a less faulty design overall. My only issue is that the freezer is rather small.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I am so happy with my new Refrigerator. Nice addition to my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Nice fit!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid unit. Sleek design. Fits out tiny kitchen very nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It’s nice looking and spacious!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! It is well organized, easy to access, fits perfectly in my small kitchen and has plenty of room in the freezer, each of the refrigerator drawers, doors and shelves. I love the ice maker and refillable water pitcher.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Refrigerator feedback

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has met all my needs. Perfect amount of space. The self filling water pitcher is a great option. Very easy to clean and keep organized which was my primary reason for purchasing a new refrigerator.

    I would recommend this to a friend