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Customer Ratings & Reviews

$2,519.99

Customer reviews

Rating 4.6 out of 5 stars with 317 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the BESPOKE refrigerator for its sleek design, convenient water dispenser, and overall excellent performance. Many appreciate its amazing capacity and perfect size, while also noting its quiet operation and desirable features. Some customers have expressed concerns regarding freezer space, fingerprint visibility, and the upkeep of the stainless steel finish.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 317 reviews
  • Rated 3 out of 5 stars

    Ok but wouldn't recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second one because the first one had a mechanical problem with a back ordered part within the first year. Also, first one ice machine stopped working within 6 months and we had to get it repaired.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good except when the filter goes out and also the freezer handle is eh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t want to put anything in it don’t want it to get dirty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 83-year-old mom for more convince. It works very well for her.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Countertop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small places but you trade off in storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful but doors stick out far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s beautiful. On thing I don’t like when it’s counter depth the doors hit when you open unless you have it pulled out an inch or more. The doors stick out far.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service! I signed up for total tech with free installation with future great deals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price, excellent condition..very satisfied!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doors are thick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, but the doors are so thick that it doesn't open properly when pushed back to counter depth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fridge overall, has all the features we wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is so beautiful, modern, and functional. Only issue is that the filtered water taste is not clean enough.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Smart Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this Samsung-Bespoke refrigerator/freezer. It's sleek, spacious and doesn't stick out too far past the counter top. Love the auto refill pitcher and the two(2) different size ice cube dispensers and is Energy efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to settle because the one i first had delivered had a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice is amazing!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice options! Nice finish to the kitchen!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator for new house!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek look. Love the water pitcher in the fridge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice fridge. Installation disappointing.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge, but installation not-so-much. I realized a month later that the door with the flapper (seal) needed a shim in order to raise the door so it would close properly. Thanks to you tube, not Best Buy, for helping me out with this! BB totaltech said I had to call Samsung Warranty. Ugh

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We appreciate you informing us of your experience with installing your Samsung refrigerator.

      To better assist you, please get in touch with our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.

      Thank you!

      -Angelica Samsung

  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Great refrigerator! I understand the great reviews

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! I understand the great reviews on Samsung bespoke products. Cool ice machine that puts out two types of ice. It’s great always having a pitcher of cold filtered water in the door too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung French Door Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was smooth and refrigerator is beautiful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven'r got refrigerator yet. due 8/18. looking forward to using all the features.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Should have got extend warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge started leaking water underneath the crisper drawer exactly 2 days after warranty expired. Expected better quality from Samsung and $2000 fridge . Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JenniferR, we understand your frustration if there is a leak underneath the crisper drawer. Allow us to help.

      Here is a guide to help you if there is a leak underneath the crisper drawer. Please click on the embedded word.

      Water leaks in a Samsung refrigerato
      https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-under-the-drawers-under-the-fridge-or-other-areas

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151611107) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung